Adriana Castillo

Office Assistant

Coachella, CA

acqu21@r.postjobfree.com - 760-***-****

Seeking for an Entry Level position, where my organizational skills and computer proficiency will be well utilized. I am energetic and hard-working individual with a strong desire to succeed. Authorized to work in the US for any employer

WORK EXPERIENCE

Server

Omni Rancho Las Palmas - Palm Desert, CA - October 2012 to January 2014 Helps guest select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions. Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guests' spills or other special needs. Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bills and returning change or credit card and signature slip to guests. Receptionist

DFC Tax Center - Coachella, CA - February 2010 to April 2010 Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Record verifications of birth, income, property, and other required information according to standard procedures. Review forms for completeness when returned by the applicant; may assist clients with completing application forms for financial assistance. Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Assistant Manager

Brown Group Retail Inc - Palm Desert, CA - August 2009 to November 2009 Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor. Promotes sales by demonstrating merchandise and products to customers. Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery. Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals. Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.

Tutor

Mini-Corp - Palm Desert, CA - October 2007 to May 2008 Assist 4th grade migrant students in developing study strategies. Work in a one- in-one or small group setting. Prepare tutoring session alongside the tutee instructor. Assess the tutee's progress throughout the tutoring sessions. Participate in a tutor training and development sessions. Server

Marriott International Inc - Indian Wells, CA - April 2007 to August 2007 Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests. Must have full knowledge of food and beverage offerings. Monitor and maintain cleanliness, sanitation and organization of work areas. Properly provide silverware and condiments prior to food being presented at bar area. Clean and resetting of bar area as guests depart or preparation of drink is completed. Responsible for proper bar setup and break down and triple sink procedures. Communicate with management, kitchen staff, and serving staff professionally at all times. Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff. Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. Maintains guest tabs and processes payment promptly.

Skills

Exceptional computer and Internet skills

Able to work independently or as part as a team

Attention to detail and accuracy

Customer-service orientation

Bilingual; Spanish

Work well with all levels of management

Organizational and planning skills

EDUCATION

A.A in Business Administration

College of the Desert

Education

Coachella Valley High School