Brian Stinson

Principal Consultant, Recordkeeping Canada, www.rkcan.ca

*** ******** *****, ****** ** K2J 5N3; 613-***-****

acqtz8@r.postjobfree.com; http://ca.linkedin.com/in/brianstinsoncrm/

Objective

I am seeking a senior position in a services industry focusing on operational management and process improvements.

Profile

An Executive and Senior Manager with over 15 years’ experience in both the Public and Private Sectors with a specialty in Records and Information Management (Recordkeeping), including advisory and executive roles with increasing responsibilities and authority; as a Consultant, General (Branch) Manager, Professor, Managing Consultant, Business Analyst and Principal Consultant of Recordkeeping Canada Incorporated (entrepreneur).

Related Skills

Senior and Executive Management; Business Acumen; Values and Ethics (Integrity and Respect); Strategic Thinking (Analysis and Ideas); Engagement (People, Organizations, Partners); Negotiating and Maintaining Relationships with Internal and External Stakeholders; Customer Service and Retention; Business Development and Sales; Business Accounting Principles; Budget Preparation; Profit and Loss; Reporting; Logistics and Facility Management; MS Office, Excel and Outlook

Education and Certification

Certified Records Manager (CRM), Institute of Certified Records Managers (CRM, is an associates level degree/certification)

Ontario Secondary School Diploma (Grade XII), Fisher Park H.S., Ottawa ON

Language; English (Native), French (Basic)

Affiliations

AIIM – Professional Member; ARMA – Professional Member, past chapter President and Board Member; Standards Council of Canada: CACISCC-TC46 - Non-Voting (ISO); Provide Opinions and Advice on Information Management through Gerson Lehrman Group (GLG), as a registered expert / member of the GLC Council.

Employment

Since 08/2013: Recordkeeping Canada, Ottawa ON: Principal Consultant

The Principal of this unique firm which offers advisory services through assignments in business analysis (RK, ILG, and ECM) and Information and Records Management, clients include both the Public and Private Sectors.

11/2009 – 07/2013: IBM Canada, Ottawa ON: Managing Consultant

A Managing Consultant / Records Management Subject Matter Expert (SME) assigned to assist clients to reduce cost and mitigate risk through comprehensive Information Lifecycle Governance (ILG) solutions to support archiving, records management, eDiscovery and corresponding processes for both structured and unstructured data.

01/2009 - 09/2010: Algonquin College, Ottawa ON: Part Time Professor

As a Freelance Faculty Member, developed and delivered curriculum and objectives for each of several modules under the Archives and Records Management study areas. Using lectures and on-line resources, students are given the skills to work in a records management office at various levels of competencies. The students ranged in "new to the workplace" to seasoned office workers.

05/2000 - 12/2008: Iron Mountain, Ottawa ON: District General Manager

As the District General Manager (GM) oversaw management of all Iron Mountain (IM) Services’ operations (Secure Shredding, Physical and Digital Storage, Tape Management, Escrow and Health Care Services), within the National Capital Region, Western Quebec and Eastern Ontario. The GM is responsible for the successful execution of the customer value proposition, security and efficiency, and profitable growth within the District facilities. Managed the operations based on a core set of KPI’s and in close collaboration with the sales and marketing team, other service line operational roles, Customer CARE, and Finance.

Achievements

Oversaw and directed operational and service activities in the district to achieve operational performance targets

Responsible for all sites, equipment, people, permanent and temporary workforce and individual and/or collective workplace agreement matters

Partnering with Sales Management responsible for the full P&L for all service lines

Maintaining a presence with customers and participating in development of large RFP’s

Provided operational technical expertise to customers in the areas of security and quality of Information

Acted as Company Security Officer (CSO) for the Canadian Government-Safeguarding of Information Program

Implemented, in close cooperation with the Safety, Security, and Ops Planning team, a safety and security culture in which transparency is promoted and cutting corners not accepted

Adjusted direct customers based on revenue trends in order to deliver against profit target; retained 90% of customers annually

Execution of the IM strategic plan and ensures that tactical plans are created for each facility for growth and cost control

Delivered against a core set of KPIs in the area of Revenue Generating Activities and Transportation

Used metrics to constantly improving the standard, sharing best practices and looking for opportunities for improvement

Implemented and complied with IM’s Standard Operating Procedures and Standard Service Menu ensuring all processes in service delivery were being followed

Executed recruitment and training strategy to attract and maintain operational and account management talent, with HR

Lead the operation team by setting goals, discussing development plans, developing career plans and continuously stretching performance for 5 Direct and 45 Indirect Reports

Assisting in compliance with the Government of Canada Directive on Recordkeeping

Consulting Engagement to offer advice and direction on a Document Storage Service start-up

Training session on the GoC Directive on Recordkeeping and how to inventory ESI and IRBV’s

Contributed to the first major ILG project in Canada for IBM by reviewing key recordkeeping processes and developing an as-is and target state report and developmental roadmap.

Completed a Global Records Retention research and citation gathering project, to give the client a fully defensible disposal program.

Developed and delivered a "fast track" Diploma Program to the Cree Regional Authority (CRA) of Northern Quebec. All 19 students received their diploma and went on to be champions in the CRA Records Management community.

Key player in the Sales Cycle as decision maker and negotiator for Iron Mountain, the General Manager was also responsible for price revisions and increases for the District.

Expanded Iron Mountain's service Operations and revenue over 7 years, through persistent effort and excellent service.

90 percent of clients renewed their annual contract, Using tact and diplomacy during price adjustments and service level agreement reviews.

Achieved Two Chairman's awards for financial excellence.

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