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Customer Service Office

Location:
Bengaluru, KA, India
Salary:
16000/-
Posted:
July 20, 2015

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Resume:

CURRICULUM VITAE

Nitin

**/*** ******* ****** ******

Type-1 Mandir marg, New Delhi

Email : acqtsq@r.postjobfree.com

Contact : +91-956*******.

CAREER OBJECTIVE:

Seeking a position to utilize my skills and abilities in the Customer Service Industry

That offers professional growth while being resourceful, innovative and flexible.

EDUCATION QUALIFICATION:

●BA from SDS University, Uttrakhand.

●XII from NIOS.

●Xth from CBSC.

Technical qualification

*2, year Industrial Trainee’s Diploma in fitter trade from Uttrakhand.

*1.6, Year, Information Technology Diploma LBS, Institute from Uttrakhand.

Merits.

*Possess knowledge of ids software in front office in H.M. industries.

*To work with an organization where i can further enhance my skills and knowledge.

*I am very much dedicated toward my work and my professional activities.

*I am very cooperative and capable of easily mingling with my colleagues.

SOFTWARE PROFICIENCY:

●IDS●OPRA●Axioma●Operating Systems: MS Office, 2000, XP 7 and 8.

ACHIEVEMENTS:

●Stood First in Inter College Group Discussion.

Topic: Women Rights

●Particulate in college and school level debate and essay competition and received applauds.

Work Experience.

*Adidas & Lee store as Retail Sales Executive.

*Worked with Regale Inn a 4 star’s properties New Delhi as a front office executive.

*Celebrity Fitness Pvt. Ltd. as C.S.E(Customer Service Executive) Sales, back office, inventory control, Operation’s & Cashier 2, year.

*Working in I-Graft Global Hair Transplant & Hair loss Services as Front office Executive & Operations Coordinator.

Professional Skills.

Celebrity Fitness Pvt. Ltd.

• Provide customer service, and handling the Guests and Prospect person daily.

• Membership’s Sale to old & New Guests and Prospects daily.

• Handling concern regarding Payments via Cash, Cheque, voucher’s, and other cards.

• Assist & issue schemes related to promotional work for enhance to the club revenue.

• Excellent money-handling skills and familiarity with POS system

Skilled at operating computerized cash registers, scanners, and other POS systems

Integrated new register functions.

• Answer & handling the over all telephone inquiries from customers and prospects person daily regarding the status of their account and membership & other services concern.

• Assist with new employee training including company policies, services, financing options and register operations.

• Taking care of errors and assure there are no errors before closing of the day.

• Looking after the all over club status & report it to our Country Manager.

I-Graft Global Hair Transplant & Hair loss Services.

*Transferring all incoming and outgoing calls of guests to the respective departments or numbers.

*Handles and manages all customer relation activities.

*Maintaining the attendance register of entire office employees.

*Handle entire Administrative tasks like accounting transaction, handling petty cash, cheque books, Payment credit and debit card, couriers, stationary requirements and all kind of duty.

*Maintains proper record of all administrative tasks on a Daily basis.

*Participates in property initiatives.

*Perform associate evaluations, provide coaching and development.

*Invigilate entire operational functions in certain budget, and the monitor all short term and long term profitability objectives.

*Provided ideas and suggestions for new services, technology and processes to ensure the competitive position and in anticipation of changing customer needs within the dynamic hospitality and entire environment.

Interest.

1-Keep Myself Fit.

2-Reading Books.

3- Discover New Facts Related With Science & Technology.

Current Salary:-1.80k Annually.

DECLARATION

I hereby declare that all the above mentioned information are true and correct to the best of my knowledge.



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