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Manager Training

Location:
Tucson, AZ
Posted:
July 20, 2015

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Resume:

Wayne Redd Sr.

**** **** ***** ***** ********, AZ. 85305

Hm. 623-***-****

Cell 602-***-****

acqtrk@r.postjobfree.com

Professional Profile:

Experienced manager with expertise in human relations and project management

Extensive background in staff recruitment and retention

Staff training and development

Superb written and oral communication skills

Organizational and Strategic Planning

Management Coaching

Program Marketing

Contract negotiation and compliance

Arizona State Insurance Licensed and certified

Arizona State Therapeutic Licensed and certified

Knowledge of Federal and State Employment Law

EDUCATION

STEVENS-HENAGER COLLEGE Phoenix, AZ

Associate’s Degree in Business and Property Management / Accounting March 2012

Essex County College Newark, New Jersey

2-yr. Certificate in Business Administration 1976-1978

Arizona State University Tempe, AZ

Pending = (80 credit hours) 1978 – 1981

Phoenix College Phoenix, AZ

Business Admin. (30 credits hours) 1981-1983

EMPLOYMENT

BKW Enterprises Phoenix, AZ

Job Title: Training and Development Consultant October 2012 to Current

Responsible for Profit Enhancement, recruiting and training

Increased client company effectiveness

Conduct Morale boost sessions for staff members

Targeted on team building sessions to increase teamwork

Implemented the Trilateral Leadership Ledger Self- Assessment (Character Task Relationships)

Arizona MENTOR Phoenix, AZ

Job Title: Behavioral Health Program Coordinator October 2010 – September 2012

Job Responsibilities:

Responsible for providing formal teaching and support in accordance with individual treatment Plans and target behavior plans. Assuring all required documentation is complete, legible and written accordingly to policy and standards. Completing assessments and provide input into the development of services, goals and objectives. Assist clients in arranging medical and behavioral services. Assist staff to assure training and daily activities are implemented and documented as scheduled. Provide financial management assistance to clients in the residence, as assigned. Assist in arranging transportation to day programs, medical appointments and other community activities. Assist clients in maintaining contact with their families. Assist clients in accessing available community resources.

Provide direct training to clients regarding health and wellness. Monitor and document health Information concerns on a daily basis. Assist clients in medication administration and provide training in order to increase their medication knowledge. Assist clients in scheduling, attending, participating and following recommendations of medical and behavioral health providers.

Responsible for interviewing and hire personnel. Assure adequate orientation and in-service is provided for all employees supervised. Support, assist and discipline staff as necessary, evaluate all employees supervised with input from MENTOR administration staff. Identify, coordinate and monitor training requirements and needs. Approve leave requests, as appropriate. Develop and evaluate staff schedules to assure compliance with budgeted hours and minimize the use of overtime. Monitor and control household expenditures. Prepare expense reports and all required documentation related to household operation.

November 2010- Current Human Services Consultants (HSC)

Job Title: Professional Therapeutic Foster Parent

Job Responsibilities: Responsible for providing supervision and care to boys and girls.

Administer medications, complete daily HCTC Reports, transport to school and all appointments. Implement CFT Meetings, Schedule Routine Appointments, help manage behavioral issues. Attend Professional Developmental Classes (Therapeutic Foster Care)

Collaboratively working with the CFT team to educate engage, educate, communicate, and coordinate care with the consumer, their family behavioral health medical providers, community resources and others to ensure that all services prescribed in the ISP are implemented.

Also provided the following support:

Telephone or face to face interactions with a person family or other involved party for the purpose of enhancing or maintaining a person’s functioning.

Assist with the monitoring and modifying behavior health services.

Assist in funding the necessary resources to meet consumer’s basic needs.

Provides transportation for the consumer determined by the team.

Participates in case conferences or other meetings with or without the person or his/her family participating.

Serves as a point of contact to ensure ongoing communication and collaborations with all involved parties as appropriate with the person’s family, health care providers, community resources, and other state agencies.

Encourage family reunification when appropriate between the Foster Child and the Bio Parents as agreed upon with CPS and the CFT team.

Implement an effective service plan explaining the available options as it pertains to transiting to independent living, including the advantages and disadvantages of each option.

Woodmen of the World Life Insurance Phoenix, AZ

Job Title: Field Representative June 2009 – Current

Offering a full line of innovative products to businesses and families in the state of Arizona such as:

Life Insurance

Universal Life

Whole Life

Individual Term

Family Term

Annuities

February 2008 – December 2008 AZTEC

Job Title Residential Instructor

Major Responsibility: Responsible for providing supervision and instruction to individuals with disabilities in a wide range of areas designed to promote maximum development of independent functioning. Responsible for varied functions related to care of individuals and their physical environment as assigned. Participation in I.S.P as assigned.

Implement individualized programs to maximize the development of each individual Instructors role in implementation is designed in the ISP. Provide input into evaluation, carry out objectives through instruction and data collection, and attend ISP.

Assist clients with personal maintenance, dressing and clothing care, eating and food management, social behavior, expressive skills, money management, time awareness and utilization. Run training programs according to schedule. Run programs as written, follows teaching strategy, correction procedure, reinforcement ratio. Document performance and data sheets as instructed on program sheets. Provide information to supervisor regarding resident’s accomplishments or skills training needed. Report and document, verbally and in writing, any change in an individual’s status. Administer and document first aid assistance; notify supervisor of any medical concern of emergency.

Link Staffing Services Phoenix, AZ.

Branch Manager June 2006 to Sept. 2007

Manage employee recruiting, evaluation and training programs and procedures for company with 150 employees. Review internal and external candidate applications and coordinate interviews with appropriate department and section heads.

Established new performance evaluation and tracking procedure, which has increased employee satisfaction with review process 45%.

Recommended and implemented automated, self-paced training program that provides employees with opportunities to acquire needed skills for advancement on company computers and company time.

Reduced employee turnover 25% in 2007.

Express Personnel Services Phoenix, AZ.

Account Manager June 2005 – June 2006

Worked as the in charge of budget planning management with the responsibility to develop potential relations as well as new businesses. Generated new accounts for replacing the misplaced business with the proper maintenance regarding essential profitability. Responsible for developing and managing relationships with clients, answering questions, handling phone and e-mail requests and communicating with the professional team.

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