Sarah Salib

** *** ***** ****, ***********, L*A*C3

Phone: 647-***-**** acqtn1@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Excellent command of written and spoken Arabic, German, and English, and fair command in French

Strong computer skills with: Microsoft Office( Word, PowerPoint and Excel)

Strong background in education and training in commerce, customer service and administrative duties

Flexible and ready to relocate for the right job

People person with high ability of convincing and leaving positive feedback behind

Self-motivated and ablility to thrive on challenges and prssures of a deadline driven environment

Strong organizational skills and a demonstrated ability to prioritize work in a demanding environment

Excellent problem solver and planner and able to handle confidential data professionally

ACADEMIC BACKGROUNG

Bachelor of Commerce,Accounting Major 2011

Alexandria University, Egypt – Full 4 years commercial studies in English, ranked 10th over a class of 2000 students

Deutsche Schule der Borromäerinnen (DSB), German FOS Certificate 2007

One of the most selective schools in Egypt, following a German system which combines commercial studies and the German diploma (Abitur)

EMPLOYMENT HISTORY

Teacher

Neue Deutsche Schule Alexandria (NDSA), Alexandria, Egypt March 2013 – April 2015

teaching children in the age group from 3 to 5 German in an innovative way to be the mother tongue used in their first primary school year

planning daily activities for children

involving parents in our curriculum

developing administering the entrance test on behalf the Kindergarten team

altering the KG-syllabus

Customer Service

Orange Business Services, Alexandria, Egypt August 2012 – January 2013

acting as technical support specialist for Voice operations, Audi team

handling tickets by contacting customers directly on phone

linking customers and the technical support team for major problems

following up with the technical team, reporting at the same time to the end customer, Audi company and Orange institution

escalating problems when needed

Credit Agricole Egypt Bank (internship) July 2010 – August 2010

providing financial assistance and advice

selling several bank's products

referring clients to the insurance department

Receptionist and Guest Relation

Hilton Green Plaza Hotel June 2007 – August 2007

carrying out all the checking in and out process

handling and reporting cash in and outflow

maintaining room quality controls before checking in

ordering upgrades and compliments to guests

Secretarial and administrative work

Leader Group & German Consulate both at the same time May 2006 – August 2006

Booking of receipts, finding out notes for goods receipt and requested proof of delivery

Assigned the receipt documents to the corresponding delivery notes

Providing customer service, in person and by telephone

Managing office supplies and general office and administrative work

Preparing attendance and payroll for employees

Uhde Petrochemical Training Center May 2005 – June 2005

Developing Student Books for labor courses

Preparing attendance report and payroll for employees

Providing customer service, in person and by telephone

Accomplishing Administrative work and managing office supplies

Planning meetings with customers

Reporting daily cash in-and outflows

OTHER ACTIVITIES AND EXPERIENCES

Band member 2000 - now

participated in different choirs

self-confident band member with strong stage presence

Scout EL Shark Alexandria, Egypt 2006 - 2009

Strong social, independent scout, working in challenging conditions and under pressure

Responsible for a whole group, helping them accomplish their tasks

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