HEYZEL MUNGUIA

*** **** **., ********, **, *****

Phone: 510. 620.0927 - Cell 415-***-****

E-mail: acqtdh@r.postjobfree.com

Objective: Highly motivated professional Medical Assistant/Medical Receptionist with excellent customer service skills. And with strong ability to help solve problem, to continue the fast pace on our medical environment and effectively assist our patients and clients. Skills:

Clinical Office/Administrative Personal

CPR/EKG (Work)

Injection (Work)

Vital Signs (Work)

Vein & Finger puncture (Work)

UDS, Ua (Work federal and non)

Minor Surgery/Bandaging (Work)

Patient room preparation (Work)

Pharmacology (Work)

Billing Department

7+ years office experience

Med Soft (Cert)

MS Word/Excel (Cert)

Patient Billing (Cert)

Medical Manager (work)

Tellurium/NextGen (work)

Last Word 2000 (work)

45wpm

Ten key 1200 spm

Outgoing personality

Bilingual (English-Spanish)

Independent worker/Team player

Responsible and respectful

Able to Multitask

Reliable and organized

Enjoy working with people

Excellent customer service

Detail oriented

Education:

Employment:

07/30/2012 To Current: Valley Care Health System

A Per Diem Professional Medical Assistant: Assisted front and back office for a MHU and Chabot College. Answered phone, took massages, checked in patients, roomed and recorded chief complain, check vitals, height and weight, vision and hearing test, urinalysis (random/clean catch), checked spo2, PFT(Peak flow test), pregnancy test, strep throat test, nebulizer treatment per doctor request . Monthly medicine and supplies inventory check. Prep room for pap smear, or well woman exam, collected and pack up specimens, giving vaccines to children and adult; MI, ID, SQ; updating vaccine in CAIR(California Immunization Registry) filed and pulled charts, scanning charts with EDM program. Do periodic public event for senior centers on blood pressure and glucose check. Tally service for the MHU, print monthly reports on patients, submitting billing sheets with MS4/Green Screen programs, ordering and requesting chest x-ray, lab result, faxing, copying, scheduling appointment for new and establish patients.

12/20/11 - 06/27/2012: Oasis Clinic

Part Time Professional Medical Assistant/Receptionist on Tuesday and Wednesdays Only: Assisted font and back office, answered phone took massages, checked patient eligibility HMO/PPO, update patient account after payment. Collected and recorded payment from patients for office visit, no show and old balance. Checked in patient; Recorded chief complain, checked vitals, roomed patient, collected specimen blood drawn, packing up specimens, giving vaccines, pulled charts, faxed, and copying charts records. Scheduled appointment for new patient, schedule ultra sound appointments, liver biopsy appointment, mammogram appointments, x-rays and others doctor order appointments. Received and sent patients referrals. Order supplies, stocking rooms, filing, creating charts, prep chart for next day, reminded appointment.

Medical Assistant (CCMA) 2005

MLVS-Mission Vocational School

Medical Billing (Cert) 2005

MLVS-Mission Vocational School

H.S. Diploma (Cert) 1993

Nicaragua

Accounting (Cert) 2004

ROP-Regional Occupational Program

CPR/First Aid (Cert)

American Health Association

CMAA (2015)

National Health Association

Heyzel Munguia Resume Part II

2

04/20/09 – 12/19/2011: Kelly Health Services (Staffing Agency) Professional Medical Assistant for Rheumatology, Pediatric, Cardiology, Plastic Surgery & Reconstruction, Hematology/Oncology, and Dialysis Center: Assisted front and back office: Checked patient’s in and out. Use IDX program to schedule, cancel appointment. Checked vital signs, temp, height and weight, (spO2), EKG (for pediatric/adult) take chief complain. Requested supplies and medicine drug for cabinet, stocked rooms, pulled charts for medication refills. Submit super-bill statements for services (P/A) for medication and treatments. Sort out incoming faxes. Copying and faxes requested information that has been approved by doctors and nurses. Scheduled patients for their heart holter monitor appointments, treadmill test appointment, radiology appointments and update our patient’s demographic and insurance information. 08/22/07-07/25/08 Medic-Quest Staffing Agency

Professional Medical Assistant: Assisted front and back office. Registering and checked out patient’s, answered phone and forward message to doctors, checked vitals signs, took chief complain, checked far and near vision test, urinalysis UDS test (rapid, regulated/non regulated), pulmonary test, audio test, EKG test, injections (IM, ID, SC), vein puncture for blood work, prepared rooms for minor surgery, bandaging, dispensed medicine and supplies to patients after has been ordered by doctor, kept rooms stocked, requesting authorization for procedure to insurance company. Called to schedule mri and ultra sound appointments, printed reports, prepare super bill statements for each day appointment, checked incoming/outgoing mail and faxes, requested lab and ER reports, received and forward patients medical records, obstetric clinic, successfully completed assignments and work performance, able to prioritize tasks.

10/13/05- 09/08/06 St. Mary’s Medical Center

Medical Assistant: Assisted front and back office. Scheduled establish and new patient, checked vital signs, do glucose test. Pulled charts for refill medication and faxed to pharmacy, scheduled and cancel patient’s appointments. Checked and done urinalysis test, room preparation for pap-smear and physical exam. Update patient’s information and data entry for research studies. filing, copying. Chart preparation for different clinics such as General Medicine, Gynecology, Podiatry, HIV clinic, Renal, Surgery, Cardiology, Hematology and other clinic. Help translating to doctors and patients for their appointments time. 03/01 /2005 – 04/25/2005 International Chiropractic Centre (Internship and Volunteer) Medical Assistant: Assisted front and Back office, check in patients, taking copayment, printing receipts, check vitals signs, take chief complains, do ultrasound, develop x-rays, time and do exercises treatment with patients to strength back, legs, legs, neck, arms depend on doctors orders. Stock and quest supplies for week and others duties as need it.

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