JOSHUA LANGELLIER **** N LAKESHORE DRIVE #**** CHICAGO, IL 60657

773-***-**** acqtbv@r.postjobfree.com

www.linkedin.com/in/jojoshajhoannagulmatico

SUMMARY

Competence with Safety Procedures and Crisis Prevention affiliated with the Behavioral Health population that will assist in a seamless expansion of leadership.

Flexible and versatile. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

EDUCATION

Bachelor of Arts in Psychology

Clarke College, Dubuque, IO- June 1999

PROFESSIONAL CREDENTIALS

Crisis Prevention Intervention- 2010-present

EXPERIENCE

Presence Saint Joseph Hospital & Saint Francis Hospitals July 2014- present

Regional Security and Parking Manager

Effectively manage Security, Parking Services, Motor Services and Information Desk for two hospital campuses

Manage 60 security personnel and information desk staff

Develop and maintain Security Operations Center Integration project

Create and implement Security and Parking Plan for Presence Center for Advanced Care (PCAC) building

Create and implement Cuddles Infant Protection System

Establish a state-of-the-art Security Operations Center to be completed July 2015

FINANCE/CUSTOMER SERVICE/ PROBLEM SOLVING

Oversee five information desk operations and consistently promote provision of exceptional customer service

Streamlined Lost and Found process by utilizing an electronic reporting system

Established a 1.5 FTE dock position to improve safety of the southwest entrance to the building and efficiently manage deliveries and delivery personnel’s access to the hospital

Manage finances through cost-effective department budgeting by lowering FTE overtime from 8.6% to 1.6%

DETAIL MASTERY & ORGANIZATION

Develop and implement Code Pink (Infant Abduction) drills in both campuses to validate policies, evaluate and improve processes

Organize attendance record keeping and progressive disciplinary action records

Maintain knowledge of the City of Chicago Police, Fire, and Community protocols

COMMUNICATION: REPORTS/PRESENTATIONS

Author policies and procedures pertaining to safety and maintenance of Saints Joseph and Saint Francis Hospitals while maintaining compliance with state mandates.

Prepare complex reports for Presence Health and ensuring full compliance with safety requirements and time targets.

Author professional correspondence to patients, families and vendors.

Manage, design and deliver Crisis Prevention Intervention classes for Presence Health

o Provide, counsel and educate employees on proper de-escalation techniques to avoid conflict and injury.

Saint Joseph Hospital February 2013- present

Security Department Manager

Effectively manage Security, Parking Services, Motor Services and Information Desk.

Manage 40 security personnel and information desk staff.

Direct and manage aspects of safety and security for four offsite buildings.

Developed security plan for the construction and maintenance of Presence Center for Advanced Care (PCAC) building

Coordinated closure of Surf Parking Lot to prepare for construction of PCAC building

Developed and assisted in the planning and implementation of the Stone building valet program to accommodate closure of Surf Parking Lot

Facilitated alternative parking options for the hospital staff, visitors, construction workers and neighborhood residents during construction

Saint Francis Hospital September 2011- October 2012

Security Department Manager

Managed a Security department that was elected Resurrection Security Department of the Year during interdepartmental survey at Saint Francis Hospital 2 years in a row (2011-2012)

Designed and delivered Crisis Prevention Intervention classes for Presence Health.

Performed attendance record keeping and provided progressive disciplinary action records.

Assisted in successful launching of Epic Electronic Medical Record system and managed transition of Security Department to a paperless system in 2011

Vice Safety Officer

Performed Risk assessment and analysis of the facility

Proactively evaluated the impact of buildings, grounds, equipment, and occupants and internal physical systems and investigated reports of incidents of property damage, occupational illness and patient, personnel, or visitor injury

Ensured that training programs address general and department-specific safety needs and that safety policies and procedures were reviewed according to policy.

Saint Joseph Hospital September 2007- September 2011

Security Department Supervisor

Supervised ~30 Security Officers with primary responsibilities including scheduling, discipline, and day to day operations

Responsible for access levels of all Saint Joseph Hospital employees

Responsible for handling of valuables and monetary revenue from parking facility

Attendance record keeping and progressive disciplinary action records.

PROFESSIONAL ACTIVITIES

(CAPS) Chicago Alternative Policing Strategy Committee member- 2013-present

(EPCA) Evanston Police and Citizens Association Committee member- 2011-present

Ald. Tunney Traffic Transportation Review Committee member- 2013-present

Presence Saint Francis Hospital Safety Committee vice-chairperson –2010-present Presence Saint Joseph Hospital Parking Committee chairman – February 2013-present

Presence Saint Francis Hospital Emergency Preparedness Committee member- 2010-present

Presence Saint Francis Hospital Hazmat Team Member- 2011-present

AWARDS

Honorable Mention for firefighting efforts in the parking structure at Presence Saint Joseph Hospital- 2009

COMMUNITY ACTIVITIES

Committee member- PSFH Family Fun and Safety Fair- 2011, 2012, 2013, 2014

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