Jessica Wroblewski

*** *-* ***** ****** Williamsville, N.Y. 14221 716-***-**** acqt89@r.postjobfree.com

Objective

To obtain an administrative position that will allow me to utilize my communication, organizational, and problem solving skills to make a positive contribution to the organization

Education

State University of New York College at Buffalo

Bachelor of Arts in Public Communication, May 2013

Minor in Hospitality Administration

Work Experience

M&T Bank, Buffalo, New York, 14203

Operations Associate III September 2013- present

Verify wire transfers and customers’ accounts with the upmost integrity

Responsible for training new and current employees

Responsible for initiating fraud preventative callbacks for customers

Involved with building and maintaining department web page

General administrative tasks, Human Resources tasks and other clerical duties

On the Fringe of Euphoria, Cheektowaga, New York 14225

Receptionist July 2010 – September 2013

Increased sales through marketing campaigns

Provided exceptional customer service

Managed a high volume of calls

Developed strong multi-tasking and organizational skills

Internship

Buffalo Hearing & Speech Center, Buffalo, New York 14203

Marketing Internship January 2013 – March 2013

Assisted with gift outreach, gift acknowledgement, and lot coordination for auction

Assisted with production and mail fulfillment for invitations

Assisted with RSVP tracking, table seating, and special requests for Gala

Assisted with Day of Event plan development and execution for fundraising Gala

Skills and Other Experience

Proficient in Microsoft Word and Microsoft Excel

Proficient in Photoshop, PowerPoint, Mac and PC environments

Involved with all activities of advertising including creatively deciding marketing campaigns, presentation composition, and designing media kits