Christine Schultz

** ********* ****

Stamford, CT 06905 acqt51@r.postjobfree.com Cell Phone: 203-***-****

Accomplished, well rounded Senior Operations/Project manager with many years of experience in the financial industry. Strengths are but not limited to Staff Management, Staff Development, Project Management, Client Integration, Client Service, Reengineering, System Development, Streamline Processes, Problem Solving and Analysis.

Extremely well organized and highly reliable in delivering timely results under demanding and rapidly changing business conditions.

Professional Experience

Northern Trust Hedge Fund Services, Stamford, CT/Chicago, IL

Senior Vice President 04/2013 to 07/2014

Middle Office Client Support Manager:

Managed 2 teams in Stamford and Chicago to support very large hedge fund as a shadow administrator

Compares team - Perform reconciliations against the primary administrator based on all data produced for all fund administrative services

Reconciliation and Control - Perform all street side reconciliations, reconcile all reconciliation breaks against the primary administrator, GAV compare against custodians for single managed accounts as well as control processes to ensure correct reporting

Structured teams based on service requirements

Implemented new infrastructure to support clients unique service requirements

Worked with the client and the primary administrator to outline requirements for standard and unique services

Defined specific service requirements

Set timeline and frequency of services

Set milestones for services to be considered live

Engaged with IT and other NT teams to ensure requirements could be achieved and completed within set deadlines

Worked with Bi-party and Tri-party teams to adjust requirements as needed

Citco Fund Services (Merged with OpHedge 5/1/10), Jersey City, NJ

Director 05/2010 – 04/2013

Client Integration:

Developed new service offering for Collateral, Payments/Treasury and Affirmation/Confirmation

Work with clients to determine service needs

Design detailed project plans to ensure all aspects of integration were in place by time of client launch

Managed all internal teams and clients that they are on track and meet integration deadlines

Sales and Marketing:

Develop marketing packages for potential clients for new service offering

Created process flows and charts

Attend meetings with potential clients to ensure clarity on marketing material and service offerings

Client pricing:

Worked closely with senior management to accurately price new clients

Analyze client profile to determine types of service required and determine cost and FTE requirements

Made pricing suggestions based on projected client AUA

Made suggestions to senior management on pricing for additional services for existing clients

OpHedge Investment Services, Rye Brook NY 08/2008-05/2010

Director

Project Management:

Reconciliation Automation Initiative -

Lead on main initiative of the firm. Objective was to get all reconciliations automated on Recon instead of manual Excel spread sheets

Managed Operations, Fund Accounting and IT on their responsibilities and made sure all were accountable and deliverables were met

Manage all strategic and tactical aspects of the project

Documented all business specifications and requirements, policies and procedures, standardized matching criteria that would satisfy audits and SAS70

Reengineered daily and monthly reconciliation processes

Enhanced processes and implemented the proper controls to satisfy the Fund Accounting group and Auditors

Trained both Operations and Fund Accounting on the content of the month end packages on what was acceptable and what was not

Developed documentation and training classes to help Operations managers with training staff on reconciliation skills

•Reconciliation concepts

•Break resolution

•How to use the Recon tool

Oversaw UAT testing of automated reconciliations to ensure timely transition from test to production

Main liaison between IT and Operations

Conducted weekly meetings to ensure that the project was on target for on time delivery and new requirements prioritized

Provided weekly updates to senior management on status of the project

Month End Reengineering Initiative -

Lead on project managing all staff in Operations, Fund Accounting, Product Control and IT to ensure all requirements are met

Documented all business specifications and requirements, Policies and procedures and standardization of the NAV life cycle for all clients

Standardized month end trial balance and reconciliation tie out/review process

Transfer of responsibility from Fund Accounting to Operations

Created summary reconciliations to tie out Trial Balance reconciliation

Automated reports

Wrote specifications and submitted to IT

Worked with IT and production managers to ensure tools were built correctly

Held training classes for Operations, Fund Accounting and Product Control on how the reports worked and how to use them

Integrated the automated reports into the Fund Accountants manual packages that were delivered to clients

Standardized Product control Month End package

Worked with Fund Accounting and Product Control on what needed to be included in the package

Trained Operations, Product Control and Fund Accounting on what was acceptable and what was not acceptable

Standardized Product Control levels of service for price valuation and verification

Worked with Product Control to Developed pricing matrixes by product on how to valuate and validate and set tolerance levels by product to reduce research time on validation

Client profitability:

Analyze all clients on a monthly basis to ensure they are profitable

Measure and report on Metrics/KPI’s

Detailed analysis of clients that fall below desired profitability level

Work with managers and analyze expenses

Made suggestions to senior management on minimizing expenses and potential repricing clients that fall below desired profitability levels

RBS Greenwich Capital, Greenwich, CT

Vice President, Operations, Reconciliation and Control Manager 2007 – 08/2008

Reconciliations included cash, futures brokers, equity prime broker, stock record and P&I reconciliation and futures margining (Collateral) process

Developed staff to move on to advanced roles within the corporation

Identified problem areas. Worked closely with other Operations Managers and IT to streamline processes and make I.T. enhancements. Problems range from non automated processes, settlement issues, trade differences, system problems, security static data issues and new products.

Exceptional track record with internal and external auditors. Never had an audit comments.

Continually re-evaluated processes to enhance productivity when needed.

Yearly flow chart analysis on all processes of Rec & Control

Ensured the flow of new products was handled correctly operationally and the flow to reconciliation was done correctly by coordinating with Front office, IT and other operations department managers

Allocated cost back to the front office for all Reconciliation personnel.

Vice President, Assistant Manager Reconciliation and Control 1998 - 2007

Responsible for day to day management of Reconciliation and control department

Trained staff on the reconciliation process for cash, futures brokers, equity prime broker, stock record and P&I reconciliations

Futures Margining (Collateral)

oTrained staff on the reconciliations to futures brokers

oWorked with IT to develop margin calculation program for Initial and variation margin

oManage/maintain futures commissions table for brokers

oDetermined what type of collateral to post to cover margin calls

oWorked with Finance desk to buy Treasury Bills as needed to cover initial margin requirements

Trained operations staff on operational flows, trade processing and GL processing

Coached many inexperienced staff that later moved on to other operations areas

Manage staff on month end closing process for financial statements

Instrumental in assisting on the development of new in house reconciliation system that took reconciliations off of Excel spread sheets to an automated system

Managed the project for new Equities business with I.T. and other Operations Managers

Consistently earned above average marks on performance evaluations

Extended knowledge beyond normal responsibilities

Responsible for weekly reporting of transaction, positions, financing and fails, WI and specific issue data to the Federal Reserve

Responsible for statistical reporting of Share of Market date to senior management and front office. Provide data to sales force for presentations to potential clients

Responsible for reporting of all volume statistics to senior management, Front office, customers and Sales force for presentation to potential clients

Responsible for ensuring accurate reporting for audit confirm requests

Developed online report viewing tool

AVP Operations, Funds Control Analyst 1996-1998

AVP P&L Analysis 1993-1996

Operations Analyst 1989-1993

IT – Data Center Manager 1985-1989

IT – Data Center Analyst 1983-1985

Education: B.A. Business Management Mercy College, Dobbs Ferry, NY

Contact this candidate