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Medical Assistant Customer Service

Location:
New York, NY
Posted:
July 20, 2015

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Resume:

PETULAH A. QUAMMIE-COMMISSIONG

*** ******* ******, ********, ** 11207 H: 718-***-**** C: 917-***-**** acqt2w@r.postjobfree.com

PROFESSIONAL SUMMARY

Effective Medical Assistant who adapts easily to changing environments demands. Efficient Medical Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced medical office. Customer service oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing patient charges. AREAS OF EXPERTISE

Medical Office Management

Medical Billing & Coding

Medical Records Management

Taking Patient Vitals

Venipuncture/blood draw expert

Competent in physical assessment

Injections

Patient Scheduling

Patient Education

HIPAA Client Management

CPR Certification

ICD 9 Forms Specialist

WORK HISTORY

MEDICAL ASSISTANT PROGRAM INSTRUCTOR 08/2007 – Present Sanford Brown Institute, New York, NY

Teach current knowledge of developments in technical instrumentation.

Instructed small groups of students in basic clinical concepts.

Teach an average of 20-30 students per class.

Attend 1-2 community service project-related professional conferences and meetings each month.

Teach how to obtain patients medical information, weight and height measurements and vital signs.

Teach various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoices statements to patients.

Teach suture removals for patients of all ages.

MEDICAL ASSISTANT PROGRAM INSTRUCTOR 04/2005 – 10/2005 Brownsville Multi-Service Health Center, Brooklyn, NY

Phlebotomy, vital signs, assists with OB/GYN procedures, EKG’s, and specimen handling.

Interviewed patients to obtain medical information, weight and height measurements and vital signs.

Evaluated patient care needs, prioritized treatment, and maintained patient flow.

Assisted doctors with surgeries and non-invasive procedures.

Collected blood, tissue and other laboratory specimens and prepared them for lab testing.

Provided patient education.

MEDICAL ASSISTANT PROGRAM INSTRUCTOR 08/2003 – 04/2004 Ultrasound Diagnostic School, Elmsford, NY

Teach classes in Clinical Skills, Lab Procedures and Administrative duties.

Developed program to work with students and increase interest in high learning.

Collaborated with a team of faculty to develop after-school tutorial program for students in need of extra help.

Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.

EDUCATION

Sanford Brown Institute, New York, NY - Registered Medical Assistant (RMA), 2007

Certified in First Aid & CPR

TECHNICAL SKILLS LICENSE COMMUNITY INVOLVMENT

Thorough operating knowledge in Microsoft Office (Word, PowerPoint)



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