EXPERIENCE

January ****- Present Seattle, WA

SEATTLE & KING COUNTY DOWNTOWN PUBLIC HEALTH CENTER/REFUGEE CLINIC

Case Manager

-Arrange transportation into the United States and certify that resettlement assistance will be provided upon entrance

-Find and secure a long-term residency for refugees

-Enroll refugee families in English as a second language (ESL) courses

-Assist refugees with daily necessities and legal immigration requirements

-Monitor the refugee’s progress and facilitate additional assistance, as needed

-Assist refugees in completing applications for services like medical and food assistance

-Arrange transportation as needed after entrance thru Hope Link and other available services

-Provide Vocational assistance which is necessary to the successful resettlement of a refugee

-Provide refugees with interview skill coaching and teach about professionalism in the workplace

September 2011- January 2015 Seattle, WA

SEATTLE & KING COUNTY PUBLIC HEALTH DEPT…COLUMBIA PUBLIC HEALTH CENTER

Case Worker

-Greet, check-in and register patients in person and over the phone including: confirming demographic, financial and insurance information for accuracy; providing appropriate forms to patients and completing paperwork as necessary for requested services; performing data entry

-Verify insurance coverage and correct patient assignment for those with managed care plans and obtain insurance pre-authorization for services when necessary

-Schedule patient visits in OAS GOLD and EPIC

-Maintain appointment templates for clinic providers

-Prepare and maintain patient health records including: preparing health records for visits; maintaining organization and completeness of health records; pulling, filing and purging of documents and health records; and responding to requests for health records from providers, using established health records guidelines

-Calculate charges and collect Payments for Services and Donations for Public Health including: reviewing superbills/encounter forms for accuracy of administrative coding; entering billing codes as indicated on superbills/encounter forms into appropriate computer system

-General office duties such as: ordering and replenishing medical and general office supplies; filing; answering multi-line phones; operating TDD machines, FAXs, copiers, label makers and printers

November 2010 – August 2011 Kent, WA

KENT SCHOOL DISTRICT

Para-Educator Substitute Teacher

-Assist teachers as needed

-Small group instruction & one on one instruction

-Correcting papers

-Instruction in regular classroom

-Instruction in special education classroom

May 2007- September 2010 Atlanta, Georgia

GA DEPT. OF CORRECTIONS…PROBATION DIVISION

Probation Officer II

-Managed a stratified caseload of probationers (ranging from various levels of supervision risk and/ or special population)

-Ensured probationers are in compliance with their specific sentence issued by the court

-Encouraged positive behavioral change with the offender

-Verified residential addresses and employment of all offenders through periodic field visits

-Conducted drug and alcohol screens

-Made arrest and transported probationers to county jail who violated their probation

-Testified in court giving status reports on probationers

-Maintained firearm certification

-Used OTIS & SCRIBE to maintain efficient case note documentation

-Wrote warrants, delinquent reports, orders, waivers and modification of offenders

January 2006- April 2007 Atlanta, Georgia

GA DEPT. OF CORRECTIONS…INVESTIGATIONS & COMPLIANCE

Audits & Compliance Secretary

-Collected and compiled information from comprehensive audits to create reports, spreadsheets and graphs

-Maintained a schedule to ensure that the medical and mental health units audits all state prisons and PDC’s (Probation Detention Centers) at least once a year

-Maintained the audit schedule on the master calendar for the Commissioner of Corrections

-Maintained time, attendance, and leave records for all OIC (Office of Investigations & Compliance) employees, the Fugitive Squad and the Intelligence Unit

-Recorded minutes for all staff “end of the month” meetings

-Assumed duties of the Office Manager when needed

-Investigative work including interviews with clients and consulting with experts

-Detailed reports, spreadsheets and graphs

-Microsoft Word, Excel, PowerPoint, Time Matters, Time Map, West Law, Lexis Nexus, Adobe Reader and Outlook

-Type 60-70 wpm

September 2005- December 2006 Columbia, S.C.

CRIMINAL LAW OFFICE

Legal Assistant

-Prepared and filed Discovery & Brady Motions

-Prepared and filed Expungements with the Solicitor’s Office in the courthouse

-Completed ECF for Federal Cases (electronic case filing)

-Attended court w/retained clients on first appearances

-Implemented payment plans & fee cards

-Organized and prepared notebooks for intensive discovery in federal cases

-Money Clerk for retained clients

-Maintained Docket/Calendar Depositions

EDUCATION_&_TRAINING

-BENEDICT COLLEGE; Columbia, South Carolina

Bachelor of Science in Criminal Justice, 2006

-GEORGIA CORRECTIONS ACADEMY; Forsyth, Georgia,

Basic Probation Officer Training, 2007

-Member of Jack and Jill of American Inc.

References and Recommendations Available Upon Request

Contact this candidate