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Customer Service Administrative Assistant

Location:
Seattle, WA
Salary:
30,000
Posted:
July 17, 2015

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Resume:

JAIME YOUNG

CELL PHONE: ***- ***- ****

EMAIL ADDRESS: acqsgt@r.postjobfree.com

Highly organized, efficient, fast learner with a proven track record of success managing multiple projects,meeting deadlines and working under pressure. Great team player, able to effectively interact and partner with others to achieve goals. Strong communication skills. Excellent level of diplomacy and ability to use intuition and common sense to deal with difficult situations and challenges. Sensitive to cultural and socioeconomic diversity. Experienced administrator, coordinator, manager, teacher, trainer, and fundraiser.

● Quickbooks, Filemaker Pro, Microsoft Word, Excel, Outlook, and PowerPoint.

● Donor Software Raisers Edge and ETapestry, SalesForce.

● Knowledge of MAC OS X Lion software. Social media sites such as Facebook, Twitter, and WordPress.

EDUCATION

● Fundraising Management Certificate, University of Washington, 2010 -2011.

● Bachelors of Arts, English Literature. Georgia College and State University, Milledgeville, Georgia 1999.

● Roehampton Institute, UK. Study Abroad, 1997.

● Attended the Winter 2011 conference. One of thirty chosen over a pool of sixty applicants.

● NDOA (Northwest Development Officers Association) Member.

● APRA (Association of Prospect Researchers for Advancement) Member.

WORK

Northwest Folkfest Festival May-June 2015

Volunteer Coordinator

●Helped coordinate volunteers for a five day musical and folk festivals in Seattle Center.

●One of the biggest folk festivals in the country.

●I also helped with staffed meetings for the executive director.

Community for Youth Auction Assistant September 2013- December 2014.

● Worked on dessert dash for their annual gala. Board meeting. Greater Giing database

WORK

Terra Staffing 2014-2015

Randstand Staffing Seattle 2015

AppleOne Staffing September 2012- 2014.

Temporary positions including clerical and administrative positions.

Epilepsy Foundation of Georgia September 2008- May 2009.

● Taught employment workshops for the clients that dealt with job searching, resumes, interviews.

● Worked with the development director on the company’s fundraiser by checking in guests, running the auction table.

Assembled gift bags, thank you cards, mailed out invitations prior to the event.

● Ran the office during the administrative assistant's medical leave.

● Grant research and wrote a grant proposal with the employment coordinator.

L3 Communications September 2006- September 2008.

● Compiled data from intensive research, organization, and data compilation to conduct economic surveys for the Bureau of Labor Statistics information, regarding workplace and employment trends for state and national statistics.

VOLUNTEER AND DEVELOPMENT EXPERIENCE

Young Professionals Planned Parenthood Board Member Seattle, WA 2012-2015

● Designs and plans fundraising events such as monthly socials, Burlesque, and Sex Trivia. We plan six to eight annual

● Coordinates and delegates responsibilities such as location, menu, promotion and entertainment.

Spring Conference 2012 Exhibitor Committee Member and Volunteer

● Revise/update solicitation letter, registration form, confirmation form.

● Obtain exhibitor & sponsor info and logos for Website, brochure and booklet.

● Coordinate with office regarding special requests for signage and recognition of exhibitors and sponsors.

● Work closely with office staff to coordinate area and other logistics

VOLUNTEER EXPERIENCE

SIFF 2010-Present

Lead Usher Interacting with patrons, answering questions about the programs and events in the cinema and SIFF for a six month weekly period from July-- December 2012

Cinema Usher Team Interacting with patrons, answering questions about the programs and events in the cinema and SIFF, as well as maintaining SIFF’s standards in customer service. During the festival, counting tickets via ticket counter, handing out SIFF catalogs, and ushering the films.

Pat Graney Company June 2011 July 2011 Grant Writer

● Wrote and researched grant proposals for the organization.

● Wrote first fundraising calendar for the organization, and their donor pyramid.

Sustainable Path Foundation April 2011 - May 2011.

Prospect Research Spring Quarter Fieldwork Project 2011

● Assisted in researching and preparing profiles on key individual prospects and donors, corporations, and foundations.



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