SHARAT KRISHNAMURTHY

Phone: 480-***-**** I Email: acqscl@r.postjobfree.com:acqscl@r.postjobfree.com

Address: *** *. ********* ***., ********, AZ 85226

QUALIFICATIONS AND SKILLS

•Methodologies

Agile/Scrum, RUP, Prototype,

•Workflow & Web Tools

Adobe Photoshop, HTML,

•BI Tools

MS SSAS, MS SSRS

SEI-CMM, Six Sigma

DHTML, MS: Visio, Excel, Word,

•ETLTools

PowerPoint

MS SSIS, Informatica Power Center

•QA Tools

•Data Modeling

•Databases

Quality Center, Clear Quest, Clear Case, MS-VSS, e-QA Manager, QuickTest Pro

•CASE Tools

Rational Requisite Pro, UML 2.0,

Dimensional Data Modeling, Star Schema, Snow-Flake Modeling, FACT and Dimensions Tables, Physical and Logical Data Modeling, Erwin 4.5/4.0/3.5/3.x

Oracle (11g/10g/9i), MS-Access, MySQL, Microsoft SQL Server 2012, 2008 R2, 2008,

2005,BIGData, NoSQL Database, Teradata, VMware & Virtualization

Toad, Tibco, Spot Fire, iRise,

•Languages

•Operating Systems

Polarion, Oxygen Editor

•Web Servers

MS-IIS (5.0/6.0/7.0)

C, C++, XML, SQL, PL/SQL

8.0/9.0, HTML

Unix (HP-UX, SCO, Solaris 2.0), Windows(2000, NT, XP, Vista, 7), Linux (Red Hat)

PROFESSIONAL PROFILE _

Concentrix-Samsung- Tempe, AZ

Quality Assurance Analyst

Nov. 2014- May 2015

Assisted in writing QA’s for review of agent’s phone calls and work in network program SAP GCIC.

Team meetings with other QA’s to calibrate on how to review this work.

Work dealt with tech support of Samsung products, such as smart phones, tablets, and TV’s.

Vensoft Inc- Glendale, AZ

Business Intelligence Developer/Business Analyst (Internship)

July 2013- Sept. 2014

•Assisted in the development of reports for the analysis of customer trends to optimize services

•Acted as a business analyst to assist with management of IT projects and data integration

•Performed installations and configuration tasks for network programs

•Developed and tendered presentations on business intelligence and data optimization initiatives

•As Business Intelligence Developer:

•Wrote T-SQL coding to formulate reports for SSRS and form SSIS Packages in the BI Suite for our client, CampNavigator.com

•Used DML, DDL, and TCL Statements for Selecting, Updating, Inserting and Deleting information SQL database for our client, CampNavigator.com and also GetMyMD.com

•Wrote T-SQL Stored Procedures and Stored Functions to create functional programs to solve mathematical equations and logical information from database questions.

•Created T-SQL Triggers to generate actions from programs.

•Created OLAP Cubes for use in SSAS.

•Used ERWin Data Modeler for forming Conceptual Data Model, Logical Data Model, and Physical Data Model for blueprinting what information to edit from database.

United Blood Services- Tempe, AZ June 2010- June 2013

Donor Outreach Coordinator

•Managed high volume of outbound calls as a Senior Specialist (Earned Associate of the Month Award in July 2011)

•Certified as a new staff trainer for California Regional team

•Performed research and statistical analysis, then completed cross categorical reports and charts

•Trained Quality Assurance & Call Center teams and provided support as a Floor Coach

•Cross-trained to assist IT staff with support for internal system issues

ADDITIONALEXPERIENCE _

Kannada Sangha of Arizona- Tempe, AZ May 2009- May 2010

Webpage Design and Maintenance Volunteer

•Build interactive website including basic animation, multi-page navigation and related links

•Fully functional web experience, integrated coding with hierarchical structure & embedded macros

PROFESSIONAL CERTIFICATIONS & TRAINING _

•Oracle 11g Advanced PL/ SQL Developer Certified Professional Certification: PL/ SQL 11g, PL/ SQL 9i+10g, SQL 9i

•Data Modeling and RDBMS Fundamentals from Xe cute Smart

•Talend Open Data Studio Data integration and Big Data

EDUCATION HISTORY _

Arizona State University I Tempe, AZ

•Completed 60+ Credits Toward BS in Business Communications

Chandler-Gilbert Community College I Chandler, AZ

•Graduated with AAS in Business Management (Music)

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