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Customer Service Software Developer

Location:
Virginia Beach, VA
Posted:
July 18, 2015

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Resume:

Lawrence Crump

**** ********** *****

Virginia Beach, Virginia 23456

acqs7z@r.postjobfree.com

757-***-****

Technical Skills & Qualifications

•Programming: PHP5, CSS3Java, JavaScript, HTML5, XHTML, C, C#, C++, SQL

•Development / CMS / Tools: Notepad ++, WordPress, Dev C++ (Bloodshed), XAMPP, cPanel, Adobe Creative Cloud (Photoshop)

•Database: MySQL, MySQLi

•Operating Systems: Windows (8 / 7 / XP / Vista), Linux, RedHat Fedora

•Applications: Microsoft Office Suite (Word / Excel / PowerPoint / Visio / Project / Outlook)

•Accurately Types 60 Words/Minute

Education

ECPI University, Virginia Beach, VA July 2015 – Present

Currently Enrolled in Master’s Degree of Information Science

Expected Start Date: July 2015

ECPI University, Virginia Beach, VA April 2012 – Nov 2014

Bachelor of Science Degree in Computer and Information Science

Concentration in Database Programming

Key Coursework: Network Scripting, Cloud Computing Concepts, Computer Configuration, Programming I & II, Code Design and Debugging, UNIX Administration, Object- Oriented Programming Using Java, Database Scripting

ECPI University, Virginia Beach, VA April 2012 – Oct 2013

Associate of Science Degree in Computer and Information Science

Concentration in Database Programming

Key Coursework: Principles of Business and Management, Database, Fundamentals of Customer Service, Introduction to Operating Systems, Logic and Design, Web Interface Design, Web Client Scripting, Computer Applications

Employment History

Database Head Developer Dec 2014 – present

Lawrence Thomas Web Consultants (LTWC), Virginia Beach, VA

Developed and maintained CMS websites using WordPress

Communicated with customers in-person to maintain customer satisfaction

Computer Support Specialist Sept 2014 – Nov 2014

Van Wyck Branch Library, Norfolk, VA

•Provided technical and customer service to patrons of the City of Norfolk Library system

•Provided assistance concerning the use of computer hardware and software, which included: printers, software/hardware installation, and operating systems

Database Administrator (Contractor) March 2014 - Nov 2014

TLC Web Solutions, Virginia Beach, VA

•Developed and maintained e-commerce websites using HTML4

•Incorporated and updated databases for sales and order tracking purposes

•Researched and formulated price quotes as needed to complete projects

•Created website headers by merging and combining company logos/images to create a company header

•Worked in a client-facing role by effectively communicating with customers and clients

College Work Study Sept 2011 – March 2012

Tidewater Community College, Virginia Beach, VA

•Maintained the efficiency and readiness of electronics equipment while organizing the Electronics Lab located in the Advanced Technology Center (Virginia Beach)

•Worked in a team of three while maintaining electronics used in Electronics Engineering classes

•Provided customer service to up to 65 students each day



Contact this candidate