Post Job Free

Resume

Sign in

Customer Service Supervisor

Location:
Tucker, GA
Posted:
July 15, 2015

Contact this candidate

Resume:

SHIRLEY A. DAVY

**** **** ****** ***, *******, Ga. Home: 404-***-**** Cell: 404-***-**** acqrko@r.postjobfree.com

PROFESSIONAL SUMMARY

TRANSPORTATION AND LOGISTICS PROFFESIONALWELL-VERSED IN MATERIALS MANAGEMENT AND INVENTORY RECONCILIATION. EFFECTIVELY DEVELOPS AND IMPELMENTS PROCESS CONTROLS. AND QAULITY IMPROVEMENTS INITIATIVES THAT REDUCE COSTS AND INCREASE REVENUE. SHIFT SUPERVISOR VERSED IN WAREHOUSE OPERATIONS AND LOGISTICS. POSSESSES EXCEPTIONAL ORGANIZATIONAL SKILLS AND ATTENTION TO DETAIL. WILLING TO GO THE EXTRA MILE TO MEET TIGHT DEADLINES AND COMPANY GOALS. MOTIVATED RAMP SUPERVISOR SUCCESSFUL AT MANAGING CUSTOMS COMPLIANCE, INVENTORY CONTROL, CUSTOMER SERVICE AND TRANSPORTATION LOGISTICS. EXCELLENT PROBLEM SOLVING, ANALYCTICAL AND INTERPERSONAL SKILLS.

SKILLS

DOT Regulations

Defensive Driving

Customer Orientated

Airbrake Certification

Passenger Endorsement

Excellent Driving skills

The ability to delegate job responsibilities and still take on a personal initiatives.

Excellent Communication Skills

Great Attitude

WORK HISTORY DRIVER/OPERATOR

06/1996 to 12/2014

Greyhound Lines Inc. Atlanta Ga. Professional motor coach operator with over 20 years

experience, seeking to acquire a position as part of a transportation team with

opportunities for professional growth and development. Motivated to provide

Safe, prompt and friendly professional service at all times. Performed full walk- around

inspections of the coach, kept a full and accurate daily log for travel according to D.O.T

regulations. Loading and unloading of passengers daily for each schedule, courteous

interaction with passengers, and complete knowledge of the travel routes. Able to

complete troubleshooting tasks with the motor coach, and handle multiple areas of

customer problem issues. Specializing in all safety operation of the coach.

03/1993 to

0

6/1996

05/1990 To 03/1993

07/1988 To 05/1990

Shift Supervisor/ Ramp Supervisor/ Dispatcher ARC INC. ATLANTA, GA..,

Shift supervisor/ ramp supervisor/ dispatcher in charge of dispatching cleaning crews to various

locations of the airport for aircraft servicing and cleaning. In charge of assigning a crew

lead to operate the hydraulic lift trucks for aircraft servicing. Made out daily work

schedules for employees. Kept an accurate account of allotted hours to be distributed

for weekly operation. Made hourly checks to aircrafts to get updates on assignments

completed and to correspond with the airport tower for the completion of those

assignments for on time travel. Hourly dispatch correspondence with the airport tower

for arrival and departure times of flights, dispatched the fueling trucks out to the

aircrafts. Received inbound fight information from the flight tower to assign all

servicing for the aircrafts.

Klosterman’s Bakery Springfield, Ohio

Warehouse Production Packer/ Promoted to Warehouse Shift Supervisor

Incharge of assembly line production, assigned employees to the various functions of the operation such as, packing, assembly line wrappers and tiers. Overseen invoices for the stocking of the warehouse on skids, filled daily shipment orders, kept accounts for outbound shipments to the delivery trucks. Made out employees schedules, assigned breaks, and overseen the overall operation functions of the warehouse.

Woeber Mustard Springfield, Ohio

Picker/ Packer warehouse production worker

Filled delivery orders on skids, bottled and packed the merchandise. Stacked specific orders for daily outbound delivery.

EDUCATION

HIGH SCHOOL DIPLOMA: 1980

SOUTH HIGH SCHOOL- SPRINGFIELD, OH.

GRADUATE OF HONORS; TRANSPORTATION, 1996

GREYHOUND PROFESSIONAL DRIVING SCHOOL- RICHMOND, VA.

ACCOMPLISHMENTS

PERSONAL ACHIEVEMENTS; SEVERAL MILESTONE DRIVING AWARDS INCLUDING THE 1YR. 5YR. 10YR. 15YR. SAFETY PLAQUES. THE BEST ON TIME PERFORMANCE FOR 2007, 2008, AND 2009, SENIOR OPERATOR WITH OVER A MILLION MILES SAFE TRAVEL, AND THE MOST PRESTIGIOUS AWARD OF THE FACE OF EXCELLENCE FOR 2013.

AWARDED “SUPERIOR LEADERSHIP” DISTINCTION BY UPPER MANAGEMENT IN JULY OF 1994

HH H



Contact this candidate