Sandra L Nappier

Summary

Client oriented and customer service experience contributing to production success. I have excellent organizational skills, and an eye for details

Highlights

Administrative support specialist

Customer service-oriented

Meticulous attention to detail

Invoice processing

Filing and data archiving

Order processing

Accomplishments

Star Recognition Program through Maritz while employed with Temp Agency in 2010. Top Sales Associate Award for Coldwell Banker Realty in May, June and August of 2005. Top Ten Sales Award for sales exceeding $596,000 in 1994 from Hill-Behan Lumber Co.. Experience

Pre-foreclosure Maintenance Coordinator

November 2012 to June 2015

Cyprexx Services LLC - Brandon, Florida

Assign vendors to complete lawn maintenance services on pre-forelcosed homes to ensure no code violations would incur for all 50 states in the U.S.

Answer incoming calls from vendors reporting issues at the properties. Work bids for extra services such as trimming overgrown bushes and trees, debris removal, boarding up windows, securing gates and doors, installation of handrails/guardrails, gutter/downspout repair to protect the asset.

Work task list, reports and review photos from vendors on completed work to ensure said work is completed to company standards.

Handle issues created by vendors.

Administrative Office Specialist

October 2006 to May 2012

Randstad US, L.P - Atlanta, GA

Quality control of printed materials (such as cash checks and gift certificates before being sent to cardholders. e-mail customer service for a major banking institution. validating the value of returned gift card.

quality check and balancing of cash checks for another major banking institute before mailing to cardholders. Realtor

December 2003 to January 2009

Coldwell Banker Lewis - High Ridge, MO

Assisted potential home buyers in obtaining financing, showing homes within buyer's price range. Assist home sellers in marketing their property.

Assist clients in filling out sales contract, disclosure statements, addendums, as well as other necessary documents.

Represent client's best interest in sales transaction, from contract to close. Sales Representative and Showroom Manager

September 2001 to September 2003

Berry Door and Window - Crestwood, MO

Managed door and window showroom.

Assisted customer's with walk in and telephone sales, service calls, repairs on small parts (such as garage door openers).

Scheduled appointment's for outside salesman.

6105 Whiteway Dr, Tampa FL 33617

Home: 636-***-**** - acqrf4@r.postjobfree.com

Sales Associate

January 1989 to August 2001

Hill-Behan Lumber Co - St. Louis, MO

Performed commissioned sales of building materials, millwork, and hardware product's to both commercial and residential customers.

Estimated customer projects, materials and cost with high degree of accuracy, which increased customer satisfaction and repeat business.

Ordered custom window's, door's, millwork, siding and general building materials and hardware. Assembled products and created store displays.

Manufacturing Assembler, Assistant Department Manager January 1981 to August 1989

Harvard Interiors - Arnold, MO

Assembled circuit boards and wire harnesses.

Assisted in production for timely shipments to client. Produced inventory parts list from blueprints for production of new assembly jobs. Set up work stations for assembly.

Quality control and testing of completed circuit boards and wire harnesses Packing and shipping of completed products.

Education

Issuing Institution Qualification Course of Study : 1979 Fox High School - Arnold, MO, United States

High School Diploma

GPA: Missouri Real Estate Commission 12/2003 01/2009 Hill-Behan Lumber Co., Continuous product training. American School of Real Estate, Success Track, Continuing Education for Real Estate Occupational Licenses & Certificates Missouri Real Estate Commission 12/2003 01/2009 Additional Information

I have interests in Conservation. Annually assisting in the Clean Stream Operations to keep rivers and small streams clean from debris and to protect the ecosystem. Skills

Cash and Credit Card transactions for internal sales, Shipping and receiving in warehouse environment, Coordinate services, Quality Control, Data Entry, Internet Research, Microsoft Outlook, Excel and Word.

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