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Medical Assistant Customer Service

Location:
Perris, CA
Posted:
July 14, 2015

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Resume:

Julianne Brand

Certified Medical Assistant

San Jacinto, CA

acqqtz@r.postjobfree.com - 714-***-****

Over twenty years of progressively, more responsible, broad based experiences ranging from customer service, sales, training team leader to inventory control and supervisory management positions. Past education includes college level work in Auto-Mechanics culminating with an AA degree in Business Administration. Previous work experience and ethic has resulted in being awarded on several occasions for significant accomplishments. Recent educational pursuits include training and certification as a Medical Assistant focused on both front office administrative work and back office clinical support. Authorized to work in the US for any employer

WORK EXPERIENCE

Caregiver/Companion

Senior Helpers - April 2012 to Present

Responsibilities

Alzheimer’s and Dementia Specialist providing care in the homes of its clients to help them maintain their independence and to assist them with household and family support services and the activities of daily living. Resident Assistant

Newport Beach Plaza - Newport Beach, CA - March 2013 to May 2015 Assist residents with daily activities including bathing, dressing, grooming, toileting, changing of bed linens, positions, transfer, mobility and incontinence care while using appropriate modeling and validation techniques. Customer Service Representative

ER Department - Orange, CA - August 2010 to July 2012 Volunteer part time office duties include clerk functions, data entry as Pharmacy clerk, Hospitalist assistant. ER greeter interviews patients or their representatives to identify problems relating to care. Coordinate communication between patients, family members, medical staff, and administrative staff. Medical Assistant

UCI- CTES - Irvine, CA - September 2011 to April 2012 Campus Temporary Employment Service- Work experience in medical front/back office, CPT/ICD-9 coding, medical billing, collections / claims processing, medical records, medical transcription and general administrative experience in a medical setting. Positions depending on responsibilities / skill requirements of the position assigned to.

Primary caregiver

Home Care - Moreno Valley, CA - November 2010 to February 2012 Moreno Valley, CA

Weekend position, in-home respite care. Performed meal planning, recreation time, laundry, Primary caregiver, promptly reports unusual observations or changes in patient condition/behavior. Clinical Medical Assistant

UCI - Orange, CA - September 2011 to December 2011 Introduced to the medical assistant's evolving role with respect to contemporary health care and temporary Full- time position, Breast Cancer Center. Performed back office, clinical Medical Assistant patient care procedures, Derm/Onc experience. Responsible for performing basic administrative clerical and technical support services for medical providers, EMR/QUEST on-site go live and post implementation support. File Clerk Office

St. Joseph's Hospice - Orange, CA - January 2010 to April 2011 Orange, CA.

Volunteer part time bereavement duties, data-entry, event planning, and In-field visits. File Clerk Office duties included chart entry and office communications.

Department Supervisor

Mervyn's Huntington - 2005 to 2008

Beach CA

Full time as Department Supervisor responsible for work assignments and performance of fourteen employees. Managed all elements of store support for opening and closing during advertised sales events. Received Employee Commendation for tripling sales.

EDUCATION

Associates in -Business Management

Golden West College - Huntington Beach, CA

2008 to 2011

MA Certificate in Medical Assistant

South Coast College - Orange, CA

2010

SKILLS

I have a cumulative eighteen years experience in Customer Service, Sales Specialist, Management and as a volunteer in Hospital Care and Hospice Office Administration. My hands on experience in both front office administrative work and back office clinical exposure have allowed me to gain a thorough understanding of office procedures, policies and patient care. (1 year) LINKS

http://linkedin.com/profile/view?id=31754108

ADDITIONAL INFORMATION

HIGHLIGHTS OF QUALIFICATIONS:

• Current CPR-BCLS Certification

• AAMA, California Clinical/Administrative Medical Assistant

• Ability to work well under pressure

• Excellent communication skills

• Follows directions well and works with minimum supervision RELEVANT SKILLS:

• Clinical Skills: take vital signs; blood pressures, temperatures, vision, wound care, wound vacs, dressing (wet

& dry); assist with exam and minor office procedures- OB/GYN, suture and staple removal; perform EKG'S, lab safety and collection.

• Pharmacology Skills: Administer and dispense medications, perform dosage calculations, familiar with PDR, DEA, FDA, and USP.

• Administrative Skills: Handle documentation, filing, scheduling, patient reception, Proficient in: Microsoft; Office, Excel, Power Point, Access, Outlook, EMR/QUEST, MediTech, E&M coding, Type 60 WPM.



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