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Customer Service Assistant

Location:
United States
Posted:
July 15, 2015

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Resume:

Elaine M. Rosales

***** ***** **

King City, CA. 93930

310-***-****

acqq97@r.postjobfree.com

I am an enthusiastic worker, real people person and able to do a variety of jobs independently and enjoy learning new things. I am looking for long term commitment with potential growth within a company.

Office Skills:

Computer Knowledgeable; WORD, EXCEL, SMS, IMPACT AND RBJ

10 Key 2464 key strokes per hour with accuracy

Filing

Accounting, AP/AR

70 WPM

Customer Service

Employment:

NEW ERA ESCROW Manhattan Beach, CA

12/2013

Escrow Officer: Present loan offers to sellers for consideration. Act as an intermediary in negotiations between buyers and banks. Compare a property with similar properties that have recently sold to determine its competitive market price. Advise clients on market conditions, prices, mortgages, legal requirements and related matters. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates. Interview clients to obtain financial information and legal documents needed to close loan. Coordinate property closings, overseeing signing of documents and disbursement of funds

PREMIER SERVICES ESCROW (CENTURY 21 MASTERS) Walnut, CA 12/2012 TO 11/2013

Escrow Officer: Present loan offers to sellers for consideration. Act as an intermediary in negotiations between buyers and banks. Compare a property with similar properties that have recently sold to determine its competitive market price. Advise clients on market conditions, prices, mortgages, legal requirements and related matters. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates. Interview clients to obtain financial information and legal documents needed to close loan. Coordinate property closings, overseeing signing of documents and disbursement of funds

Job Tracks Temp Agency: 8/2012 to 12/2012

Worked for Chicago Title Newport Beach,Ca

Escrow Assistant: opened orders, System used Impact.

Worked for Talbrook Escrow Brea, Ca.

Escrow Assistant: open orders, order payoffs, order CPL, Insurance, Do Amendments, Updated

Process Screens, Calling Agents for Information, Open orders with Title, Various Jobs needed to

Assist the Escrow Officer. System Used RBJ

First Allied Financial Huntington Beach, CA 6/2012 to 08/2012

Virtual Escrow: Present loan offers to sellers for consideration. Act as an intermediary in negotiations between buyers and banks. Compare a property with similar properties that have recently sold to determine its competitive market price. Advise clients on market conditions, prices, mortgages, legal requirements and related matters. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates. Interview clients to obtain financial information and legal documents needed to close loan. Coordinate property closings, overseeing signing of documents and disbursement of funds

Cricket Debt Counseling Clackamas, OR 10/2008-11/2010

Bankruptcy Financial Counselor: Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat. Assess clients' overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information. Calculate clients' available monthly income to meet debt obligations. Create debt management plans, spending plans, or budgets to assist clients to meet financial goals. Estimate time for debt repayment given amount of debt, interest rates, and available funds. Explain services or policies to clients, such as debt management program rules, the advantages and disadvantages of using services, or creditor concession policies. Interview clients by telephone or in person to gather financial information. Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries. Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, or to set up payment plans.

Independent Escrow Co. Corona, CA 92879 12/2007-09/2008

Escrow Officer: Present loan offers to sellers for consideration. Act as an intermediary in negotiations between buyers and banks. Compare a property with similar properties that have recently sold to determine its competitive market price. Advise clients on market conditions, prices, mortgages, legal requirements and related matters. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates. Interview clients to obtain financial information and legal documents needed to close loan. Coordinate property closings, overseeing signing of documents and disbursement of funds.

Alliance Title & Escrow Riverside, CA 08/2005-11/2007

Escrow Officer: Present loan offers to sellers for consideration. Act as an intermediary in negotiations between buyers and banks. Compare a property with similar properties that have recently sold to determine its competitive market price. Advise clients on market conditions, prices, mortgages, legal requirements and related matters. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates. Interview clients to obtain financial information and legal documents needed to close loan. Coordinate property closings, overseeing signing of documents and disbursement of funds.

Diversified Title & Escrow/South Coast Title Redondo Beach, CA 90278 09/2001-08/2005

Escrow Assistant: Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Answer telephones, direct calls, and take messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Compile, copy, sort, and file records of office activities,

Education

King City Joint Union High School Diploma

Hartnell Junior College

Certified Financial Counselor



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