Lori May

Millington, TN *****

acqptp@r.postjobfree.com - 630-***-****

To secure a position with a company in a Customer Service, Cashier, Data Entry, Billing, Office Administrator or a Claim Processor role. To use my skills as an asset to the company for which I work as well as expand my knowledge to better myself and the company I work for. WORK EXPERIENCE

Reimbursement Specialist

Aerotek-UBC-Express Scripts - Memphis, TN - August 2014 to November 2014 Responsibilities

Answered Telephones, processed enrollment applications for specialty drugs.Verified Insurance benefits for the drug. Followed the process until it was shipped to the Dr. office.Did follow up calls to the pharmacy to see if there was a co-pay that needed to be met. Also would contact patient to communicate what pharmacy was handling the shipment and when they should follow up with their doctor. Accomplishments

Helped drug addicts and alcoholics to get the help they needed to get better. Skills Used

Computers, Telephone.

Insurance Reviewer

Physicians Data Services - Memphis, TN - March 2013 to August 2014 Responsibilities

Review why claims are not being paid with all insurance companies and investigate outstanding payments for several doctors using are billing services.

Accomplishments

I have found many old claims and have got them paid for our company for the physicians we do the billing for. Skills Used

Telephoning insurance companies and loooking on Gateway system for payments that where denied for various reasons and resolving the issues and getting the insurance companies to pay the physician. Cashier

Kohl's Department Store - Cordova, TN - November 2010 to September 2013 Valet

Paramount Valet Inc. - Winfield, IL - January 2011 to July 2011 Valet

Cashier/Server

St. Benedict - August 2008 to September 2010

Service Desk/Cashier

Garden Fresh Market - March 2008 to July 2008

Waitress

Del Debbio's Restaurant - October 2007 to March 2008 administrative work

Temporary Work - Bolingbrook, IL - March 2007 to October 2007

-Various Company's

Billing Manager

Synergy Institute - 2006 to February 2007

Entering payment from Insurance Companies into patient's accounts sent out monthly statements to patients. Verify Insurance, Telephoned Insurance Company to see why services where not covered, Answered telephones, schedule appointments. Various other general office duties. Receptionist

Midwest Pediatrics - 2005 to September 2005

Greeted patients Answered telephones, scheduled appointments, verified insurance benefits, Telephoned Insurance Company to see why services where not covered. Many other various general office duties. Computer work and filing.

Taste Tester

Conagra Foods - 2000 to 2003

Sampled different foods and answered question on the computer in regards to taste, feel, smell and characteristics of the food.

Customer Service Representative

D'Kei - 1998 to 2000

Provided Customer service to clients via the telephone and in person by processing orders and checking status of orders for drapery products offered by the company. As well as various general office duties, including but not limited to filing, inventory and data entry.

CSR/Claims Processor

Unicare Insurance Company - 1995 to 1998

Provided customer service to the insured and the insurance providers. Adjudicated medical and dental claims. EDUCATION

Bolingbrook High School

ADDITIONAL INFORMATION

Skills: Billing experience Eighteen years experience in the Insurance Field with customer service and processing of medical and dental claims. General office skills including Word, Excel and Works, typing and Data entry, filing, scheduling appointments many other various office duties.

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