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Manager Service

Location:
San Francisco, CA
Posted:
July 12, 2015

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Resume:

JASON L. STEVENSON

Brick, NJ

908-***-****

acqpky@r.postjobfree.com

https://www.linkedin.com/in/jasonstevenson

PROFESSIONAL SUMMARY

Operations Manager and Military Veteran with an Inactive Secret Security Clearance and over 20 years of proven experience in the United States Army and Marine Corps. Accomplished measurable results while leading teams of 3 - 65 in a dynamic, fast - paced environment. Possess a comprehensive background in Large Scale Logistics Management, Strategic Planning and Maintenance Management derived from conducting domestic and global operations the United States and Southwest Asia. Managed risk upon multiple lines to protect assets, property, and equipment valued over $480M while meeting the expectations of senior leadership. Possess extensive knowledge in Facilities Management, Personnel Development and Budgeting/Forecasting. Recipient of multiple awards for outstanding performance and professionalism. Career supported by extensive operational experience.

Fleet Management

Leadership/Coaching/Mentoring

Customer Service

Dispute Resolution

OSHA Compliance

Training and Development

Policy Implementation

Organization/Communication

Microsoft Office Suite

PROFESSIONAL EXPERIENCE

GLOBAL AVIATION SERVICES – Brick, NJ 2014 – Present

National Manager

Directed operations, recruiting, training, safety, budget, purchasing and productivity of 7 Aviation Ground Support Equipment Maintenance and Repair shops in 6 major airports with over 65 employees

Provided direct and indirect supervision of the Northeastern Corridor Region including; JFK, LaGuardia, Harrisburg, Dulles, Philadelphia and Boston Global Aviation Ground Support Equipment shops

Coordinated maintenance and repair of over 600 fleet vehicles, including electric, diesel and gasoline powered machinery; maintained 24/7 operational support capability for airline industry

Collaborated with national and regional heads of airline industry professionals; facilitated daily communication to assess, improve and grow the business

Facilitated opening of new shop in Boston from lease to opening; met customer demands while building team and outfitting new shop during worst winter in Boston history; mentored support staff for effective operation

BARCLAY BRAND FERDON INC. – South Plainfield, NJ 2012 – 2014

General Service Manager

Oversaw 49 Industrial Material Handling Equipment Mechanics – Field Service and Shop Mechanics; managed 8 administrative staff including 1 warranty Manager and 2 Dispatchers

Coordinated hiring, firing and disciplinary actions of all service department employees, union and regular staff; improved technician utilization from 79% to 87% and grew technician pool from 36 to 49 – maintained 95% Yale certified technician force

Conducted quarterly service technician meetings, focused on team building and positive reinforcement; led Customer Sales and Service Team in settling billing disputes increasing customer satisfaction

Managed building maintenance, shipping, receiving and dock actions to include fleet operations of 50 repair and utility vehicles; improved internal relationship and communication between parts and service department

Facilitated full-maintenance contracting and monthly invoicing of over $650K

Adhered to and enforced best practices and safety principles through field site visits; collaborated with the union shop steward and local union representative in accordance with the Collective Bargaining Agreement (CBA)

ORIGIO INC. – Mt. Laurel, NJ 2011 – 2012

IVF Lab Equipment Service Manager

Completed start-up of successful IVF Lab Equipment Service Department; established service contracts, extended warranties, on-site repairs and service

Trained engineers to calibrate delicate cell culturing equipment; developed a complete service module to track repairs, failures and invoicing

Engineered a 50% decrease in production time in response to customer needs

Built custom equipment for IVF Labs following the FDA 510K regulations and ISO 9001/1345; preferred service provider to 460 highly technical IVF lab locations

_ JASON L. STEVENSON, PG. 2

UNITED STATES ARMY – Various Locations 2001 – 2011

Senior Aviation Personnel and Maintenance Manager

Directed maintenance and technical inspection activities on aircraft valued at over $240M; maintained an exemplary and unblemished safety record in aviation and ground safety

Facilitated availability of aircraft for over 200 mission requirements on a monthly basis; determined and scheduled man hour requirements, prepared estimates for cost of repairs and structural damages

Maintained 18 Blackhawk helicopters and support equipment valued at over $378M

Evaluated performance, training, daily duties and safety of 45 employees; prepared organization for deployment while sustaining a 90% aircraft availability rate over a 12 month period

Developed progressive leadership training program resulting in a 100% mission success rate despite 70% authorized staffing rate

Technical Inspector/Aircraft Systems Mechanic Supervisor

Verified accuracy of aircraft historical records and safety message/policy compliance; maintained 100% accident free rate over a 48 month period

Increased aircraft availability rate by 20% while supporting increased flight hour program; supervised inspection and operational capability of 24 Apache helicopters valued at $480M

Inspected engine systems, auxiliary power units, electrical, communication, navigation, air, speed and complex rotor systems

EDUCATION

Associate of Applied Sciences, Aeronautics/Aviation/Aerospace Science and Technology,

Harford Community College, Bel Air, MD – 58 Credit Hours

CERTIFICATIONS

Basic and Advanced Leadership Training – US Army

Database Administrator Course – US Army

Total Army Instructor Certification – US Army

SELECT AWARDS

Meritorious Service Medal

Army Commendation Medal (4)

Army Achievement Medal (8)

Non Commissioned Officer of the Month/Quarter (Multiple)

TECHNICAL SKILLS

Software: Microsoft Office (2003, 2007, 2010), SharePoint

Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8

Maintenance: Shop Supervisor Training, Tracked Vehicle Repair, Apache/Blackhawk Helicopter Maintenance Course



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