Property Manager with * years experience ensuring profitability and developing strong tenant relationships. Proven ability to save costs and grow revenue through analytical thinking and financial management.

Professional Profile:

• 9 years experience in Property Management • Effective leadership and communication skills

• 10 plus years in mgmt, sales, marketing • Create and manage annual budgets

• Skilled in customer service and account mgmt • Strong analytical and troubleshooting skills

Relevant Professional Experience:

Real Estate Sales

Abigail Enterprises LLC, Boston, MA. 2013 – Present

Show properties for rent, purchase, and offer for sale property to clients

Excel in relationship building and management between principals in real estate transactions

Facilitate as intermediary between buyers, sellers and buyers brokers

Supervise new agents in the preparation of representation contracts, purchase agreements, and leases.

Establish relationships with loan officers, attorneys, appraisers, home inspectors to complete purchase

Property Manager

New England Property Mgmt., Boston, MA. 2010 – Present

Contractual

Manage financial operations and facility maintenance for 75 units

Rent collections, deposits, manage record keeping, dunning letters, evictions

Coordinate outside contractor services for repairs, renovations and maintenance services

Performed unit and grounds inspections to ensure no violations and need for maintenance or repairs

Generated and audited end of month budget, financial and accounting reports for owners to determine accuracy, completeness and answer any general questions

Maintained all tenant account activities, accounts payables/receivables, invoice processing, bank reconciliation

Negotiated tenant eligibility for lease agreements, conducted move ins/outs and verified occupancy status

Resolved problems and investigated tenant complaints, disturbances and violations based on regulations

Property Manager

Southeast Properties LLC, Boston, MA. 2006 – 2009

Oversaw a portfolio of 110 condominiums for investors in various stages of development

Coordinated outside contractor services for demolition, repairs, renovations

Liaised with U.S. Dept. of H.U.D. agencies for tenant selection under Housing Choice Voucher Program

Administer and managed all tenant accounts; section (8) re-certification and inspections

Responsible for financial activity for each site; receipt, recording and banking of rent collection

checks and monthly reconciling of all accounts

Coordinated and oversaw with the Attorney for eviction proceedings, attended court proceedings and worked with outside housing agencies

Ensured compliance with housing regulations by resolving problems and investigating tenant complaints disturbances and violations

Determined tenant eligibility and initiated rental agreements based upon waiting list

Other Work Experience:

Freelance Marketing Consultant, Boston, MA 2003 - 2006

Provide technical assistance to small business in the development of business plans

Develop sales strategies and marketing mix to increase sales leads and revenue

Develop media strategies, press coverage, marketing collateral, direct marketing campaigns

Develop, implement, monitor, analyze data

Account Executive

Greater Media Radio Group, Boston, MA 1999 - 2002

Designed innovative concepts to package station inventory to third party signature events

Increased revenue by 10% through advertising agencies

Increased revenue 15% from non-traditional sources through creative advertising, sponsorships, and promotions in the areas of women’s events, sporting events, and children’s marketing

New business development in emerging markets using co-op programs

Developed and implemented direct-mail and telemarketing programs

Education

Southern New Hampshire University Manchester, N.H., Masters of Science C.E.D.

Northeastern University Boston,, MA. Bachelor of Science, Business Admin.

Real Estate License

Applied Knowledge in Computing

PC: MS Word, Windows, Excel, Power Point, Quicken, Quicken Property Manager

Affiliations

A A Real Estate Professionals (AAREP)

Board of Trustees, Legion Arms Condominiums

Board of Trustees, Everett Ave Condominium Trust

National Black MBA Association

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