AUDREY GAIL HOLLIMAN

*** ****** ******

HAMPTON, VA. 23661

acqp08@r.postjobfree.com

Results-oriented as Manager who specializes in quality service, customer retention, productivity and team management. With diverse background in management and customer service.

Dedicated to providing excellent customer service and making operational and procedural improvements.

EDUCATION

Homer L. Ferguson, Newport News, Va.

G.P.A. 3.8

Office Services, Future Business Leaders

EXPERIENCE

11/2012 to Current

THE FRESH MARKET

ASSISTANT FRONT END MANAGER

Serve as mentor to junior team members. Directed strategic initiatives to achieve high customer service. Maintained up-to-date

store losses using awareness, attention to detail and integrity.Work as team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the business. Managed quality communication, customer supprt and product representation for each customers. Assisted customers with store and product complaints.

McDONALDS

09/2011 to 11/2012

CREW MEMBER

Front counter customer service, grill, fry station and food preparation, cash handling.

WING ZONE

05/2010 TO 09/2011

Front counter customer service, cash handling and food service.

ORCUTT BAPTIST CHURCH SCHOOL

08/2006 to 04.2010

KITCHEN MANAGER

Ordering, scheduling, develop meal plans for fall and summer sessions.

Cash handling, field trips, inventory management, hiring staff.

SKILLS AND ACCOMPLISHMENTS

Meticulous attention to detail Conflict resolution

Team Management Persuasive

Focused on customer satisfaction

Skilled multitasking

Deadline-oriented

People Management:

Managed up to 30 employees

Delegated shift details

Consistently generated additional revenue through skilled sales

techniques

Financial Management:

Ensured 100% cash balances

Monitored cashiers cash handling

REFERENCES

Available Upon Request

AUDREY G. HOLLIMAN

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