Gaurav Chauhan
***/***, ****** ***** **. HUDA Market Gurgaon – 122001 Haryana, India
Mobile : +91-981******* Res : +91-124-******* mailto:acqozr@r.postjobfree.com
Professional Summary
Almost 10 yrs of professional IT experience, in the field of Java/J2EE project development till production support on client server based technologies.
Currently working in capacity of Technical/Project Lead with UnitedHealth Group Information Services, Gurgaon.
Onsite Exposure:
o19 months at Department of Labor, South Africa on behalf of Siemens, India.
o15 months of onsite experience as team lead at UnitedHealth Group, New Jersey, USA.
Good knowledge of IT service management processes and well versed for their implementation in production support.
Good understanding of Production and IT service management process. In production support field for last 8 years.
Good Client handling ability.
A qualified Engineer with Bachelor of Technology in Electronics and Communication Engineering having good foundation expertise. An innovative analyst with 100% dedication and passion to the Software Development field & Strong Quantitative and Conceptual Abilities.
Certifications Summary
ITIL V3 Foundation (Certification of IT Service Management) 2015
Academy of HealthCare Management (AHM – 250) (Certification in Health Care Domain). 2009
Sun Certified Java Programmer SCJP 2005
Experience Summary
Presently working as Project/Technical Lead at UnitedHealth Group Information Services, Gurgaon India
Time Period
Duration
Organization
Location
May2008 – Till Date
~7 Yrs
UnitedHealth Group Information Services Pvt. Ltd. Gurgaon
Gurgaon, India
April 2005 – May 2008
3 yrs
SIEMENS Information Systems Ltd.
Gurgaon, India
Technical Skills / Expertise
Sun certified Programmer/Java2 Platform
Prog. Languages : Java J2EE Platform (proficient), JavaScript.
Java Technology : JSP, Servlet, Tag Libraries, JSTL 1.1,
Framework : Struts, Hibernate, Spring, ANT, JMS, Log4j, AJAX, JSON, JQuery
X-Technologies : XML, XSLT, Web Services (SOAP/Rest, Axis1.0),
RDBMS Tool : Oracle, DB2
Web Servers : Tomcat 5.0 Web Server,
Application Server : WebSphere Application Server, JBoss
Tools Used : MyEclipse, Rational Application Developer (RAD) 7.5, TOAD. SqlDeveloper as Database IDE, AppWatch
Version/Content :Microsoft VSS 6.0, CVS, SVN and ClearCase as Version Management Systems. Management
Operating Systems : Windows (9x, XP), Unix/Linux (good)
Roles and Responsibilities
Responsible for day to day operations and deliveries, includes status updates and assignment.
Handle the tasks of scheduling all project activities and managing risks throughout development cycle
Responsible for reviewing technical solutions/designs prepared by junior engineers.
Interaction with business for updates or any ongoing issues.
Monitoring the application health and take appropriate action if any issues are identified to maintain SLAs
Generate status reports and regularly update higher IT management and business with status.
Interact with peers in customer organizations to troubleshoot interface issues.
Provide leadership in Incident response for any issues and co-coordinating across different IT and business partners.
Supporting 24/7 web based application. Proactively monitoring of all major or minor issues to avoid any business impact
Played a lead role in designing projects as well as reviewed proposed designs to ensure application integrity
Qualification
Bachelor of Technology – U.P. Technical University, Lucknow. Session 2000-2004
Area of specialization : “Electronics & Communication Engineering”
Credentials: 74% Aggregate
Senior Secondary: D.A.V Public School, Distt. Meerut, U.P. Session 1996 – 1997
Board: C.B.S.E, New Delhi
Higher Secondary: Kendriya Vidhalaya, Subathu Distt. Solan, H.P. Session 1994 – 1995
Board: C.B.S.E, New Delhi
Project Experience
1. Project : UHG Employer Portal (Development and Enhancement Project)
Popular Name : Employer eServices Portal (http://www.employereservices.com)
Client : UnitedHealth Group
Duration : July 2013 – Present
Description : Employer eServices is our benefits administration site, which is provided to all United Healthcare, Uniprise and Alliance Partner employers for processing of routing transactions. A single web site with a suite of innovative, time-saving, internet based applications that offer flexibility and efficiency for benefit administrators.
Major functionality includes:
Eligibility update/inquiry and maintenance
ID card requests
Claim inquiry (ASO only)
Bill presentment, bill payment
Customer reporting.
Technologies : J2EE (JSP1.2, Servlet, Struts1.1, Spring (ioc), iBatis, Web Services, JMS, MQ), RAD 6.0, Websphere 7.5, IBM DB2 and Oracle 10 as Backend Systems.
Role : Project Lead
Responsibilities : As the Project Lead my responsibilities includes:
-Track day to day operations and deliveries, includes status updates and assignment.
-Maintenance and Enhancement of the Application
-Coordinate with System Analyst for new Enhancement.
-Provide post production Support to live application
-Provide immediate fix or Workaround for any high priority Issue.
-Resolve the priority issue with proper fix within the time specified in SLA.
-Resume or Rerun batch job on UNIX server, if it gets failed.
-Generate Daily Report for checking status of Application and other associated backend system
-Coordinate with IT and business partners for analyzing any critical issues.
2. Project : UHG Provider Portal (Development and Enhancement Project)
Popular Name : B2C Provider Portal (http://www.unitedhealthcareonline.com)
Client : UnitedHealth Group
Duration : July 2008 – June 2013
Description : The system is known as “UnitedHealthCareOnline.com” and is available only for participating physicians’ healthcare providers with UnitedHealth Care. System provides the best, most convenient customer service, to participating Physicians and other Health care Providers to access and submit various Health Care related information for the enrolled patients. It has more than 450,000 users and count for page views per month is approx 1.2 million.
Technologies : J2EE (JSP1.2, Servlet, Struts1.1, Spring (ioc), iBatis, Web Services, JMS, MQ), RAD 6.0, Websphere 5.1, Rational Clearcase for content management, Mainframes and Oracle 10 as Backend Systems.
Role : Project Lead
Responsibilities : As the Project Lead my responsibilities includes:
-Track day to day operations and deliveries, includes status updates and assignment.
-Maintenance and Enhancement of the Application
-Coordinate with System Analyst for new Enhancement.
-Provide Production Support to live application
-Provide immediate fix or Workaround for any high priority Issue.
-Resolve the priority issue with proper fix within the time specified in SLA.
-Resume or Rerun batch job on UNIX server, if it gets failed.
-Generate Daily Report for checking status of Application and other associated backend system
-Coordinate with IT and business partners for analyzing any critical issues.
- Provide support to team for fixing Problem tickets, targeted for next OM Release
3. Project : MyUHC (Development and Enhancement Project)
Popular Name : MyUHC Member Portal (http://www.myuhc.com)
Client : UnitedHealth Group
Duration : April 2009 – October 2010
Description : The system is known as “MyUhc” and is available for members/patients enrolled with UnitedHealthCare. System provides facility to members to view their Benefits, Claims, HAS/FSA Account balances, EOB’s etc. It has more than 8 million users with 3 million page views per day. It interacts with 15 other backend applications. It is totally java/J2ee based application.
Technologies : J2EE (JSP1.2, Servlet, Struts1.1, Spring (ioc), iBatis, Web Services, JMS, MQ), RAD 6.0, Websphere 5.1, Rational Clearcase for content management, Mainframes and Oracle 10 as Backend Systems.
Role : Senior Developer
Responsibilities : As the Senior Developer my responsibilities includes:
-Maintenance and Enhancement of the Application
-Coordinate with System Analyst for new Enhancement.
-Provide Production Support to live application
-Provide immediate fix or Workaround for any high priority Issue.
-Resolve the priority issue with proper fix within the time specified in SLA.
-Resume or Rerun batch job on UNIX server, if it gets failed.
-Generate Daily Report for checking status of Application and other associated backend system
-Coordinate with Onsite team for analyzing any critical issues.
5. Project : Portal for Department of Labor, South Africa
Popular Name : Siyaya Admin Project. (Development and Enhancement Project)
Client : Department of Labour, South Africa
Duration : November 2006 – July 2007
Description : Siyaya Web Portal being developed for Department of Labor, Govt. of South Africa, which maintains the information about all the Commercial employers as well as all Individual Organizations (Domestic employers) for unemployment insurance fund. This project will be ported as a web based enterprise application, wherein, employers can come and register themselves on DOL server.
Technologies : J2EE (JSP1.2, Struts1.1, Servlet, EJB), XML, XSLT, Oracle 9i, Eclipse 3.1 IDE, TOAD IDE, JBoss4.0 Application Server, OpenLDAP repository server.
Role : Developer
6. Project : National Skills Fund Disbursement Information System
Popular Name : NSFDIS
Client : Department of Labour, South Africa
Duration : July 2007 – Present
Description : The National Skills Fund Disbursement Information System (NSFDIS) has been developed to support the functions of the National Skills Fund.
The NSFDIS, therefore, has two main purposes: It is a disbursement system and management information system. As the disbursement system, it process and effect payment and test the measure of claims for training and other services.
Technologies : J2EE (JSP, Servlet, EJB), Oracle 9i, Eclipse 3.1 IDE, TOAD IDE, Tomcat 4.0 Web Server.
Role : Developer
4. Project : Employment Equity (EE) System
Client : Department of Labour, South Africa
Duration : January 2006 – November 2006
Description : This system is in use by the Department of Labour, currently monitors the Employment Equity Status of Employers throughout South Africa. The processes in place to support this function within the Department of Labour have been implemented and need a comprehensive IT solution to ensure efficient handling and processing of employment equity information.
Technologies : J2EE (JSP1.2, Servlets, Struts1.1), XML, XSLT, Oracle 9i, Eclipse 3.0 IDE, TOAD IDE, JBoss4.0 Application Server, OpenLDAP repository server.
Role : Developer
7. Project : Children in Performing Arts (CIPA)
Client : Department of Labour, South Africa
Duration : October 2005 – January 2006
Description : CIPA system enables employers to register all children working in the performing arts. This system allows the Department of Labour to monitor employers who employ children in performing arts. Parents and Employees should be able to access the information on the CIPA permits issued.
Technologies : J2EE (JSP1.2, Servlets, Struts1.1), EJB 3.0, Oracle 9i, Eclipse 3.0 IDE, TOAD IDE, JBoss4.0 Application Server.
Role : Developer
Responsibilities : To maintain the application, at Department of Labour, South Africa. I was also responsible for creation of Study report; maintain traceability, closure of Bugs and Implementation of Change Requests /Service Requests
Personal Details
Date of Birth : 12th May 1980
Gender : Male
Marital Status : Married
Passport Number : F5489565 (Date of Expiry 12/12/2015)
Visa Status : Valid B1 till 2019 (USA)
Languages Known : English & Hindi.
Permanent Address : 110/6, Shastri Nagar
Meerut, UP.
Phone No : +91-121-*******
Nationality : India
Current Location : UHG Information Services, Gurgaon +91-981*******)