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Customer Service Administrative Assistant

Location:
Orlando, FL
Salary:
Open
Posted:
July 10, 2015

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Resume:

Teresa Lynn Rivera

*** ******** ***** * Orlando, FL 32805

941-***-**** * acqoh5@r.postjobfree.com

Abilities:

Diligent, detailed oriented, and knowledgeable of all office functions with a solid background in both Education and Construction Industries. Excellent at multi-tasking in a fast paced environment. Completing projects within all time and budget restrictions. Superior telephone, customer service and computer skills with proficiency in MS Word 2010, Outlook, Excel, Quick Books, Peachtree, Seradex and Maximizer programs.

Professional Experience:

Administrative Assistant

9/2012 - 5/2014 – Select Staffing - Sarasota, FL

Provided administrative support to the President and Vice President along with support to the sales department.

Answered and directed all in-coming calls.

Created, maintained, and entered information into databases.

Mailed daily; all out going company mail utilizing both FedEx, and USPS.

Maintained and ordered all office supplies.

Used computers for various applications, such as database management or word processing.

Accounts Receivable Clerk

3/2012 - 6/2012 - Aerotek- Bradenton, FL

Achieved outstanding record for collecting over $100,000.00 in outstanding invoices.

Worked closely with the Sales & Shipping departments on a daily basis in order to approve all Sales Orders and shipping orders.

Invoiced all daily Sales Orders and filed daily invoices into current files.

Pulled and posted invoices against customer payments.

Processed daily credit card purchases along with maintaining all credit card purchases for customers.

Requested credit references for all new customers as well as compiled report for final owner approval.

Contacted customers regarding all outstanding invoices.

Office Manager/Administrative Assistant

2/2011 - 3/2012 - TLR Cleaning Services, Inc. - Bradenton, FL

Created and maintained all client databases.

Created and maintained employee handbook in both English and in Spanish.

Maintained all employee files, and timesheets for payroll.

Created and maintained company website.

Placed and maintained all inventory of all office and cleaning supplies.

Created and maintained all client invoices.

Administrative Assistant

10/2009 - 2/2011 - Womack Construction, Inc. - Bradenton, FL

Provided administrative support to the President and Project Management team.

Responsible for receiving and managing information pertaining to all Bids, for a fast paced General Subcontractor.

Responsible for creating all Invitation to Bids, along with all Bid Books.

Created and Maintained data base for all Subcontractors, tracked all Contracts, Purchase Orders and Change Orders for all current jobs.

Responsible for all Close-Out documents for all current jobs.

Maintained and ordered all office supplies, including water and beverages for the office.

Answered and directed all incoming calls along with receiving daily mail, utilizing UPS; FedEx; shipping and receiving of all packages.

Created and maintained all subcontract folders and all Job folders.

2 Page

Teresa Lynn Rivera

941-***-**** * acqoh5@r.postjobfree.com

Receptionist

07/2009 - 10/2009 Suffolk Construction Co., Inc. - Sarasota, FL

Answered and directed all incoming calls utilizing a multi phone line system.

Provided administrative support to the executive and management departments.

Greeted all incoming guest and provided outstanding customer service

Created and maintained new subcontractor database.

Planned, scheduled and organized all meetings.

Created all invitation to bids for all contractors regarding upcoming jobs within all time constraints.

Renewed all General Contractor Licenses with the proper County or City Administration.

Receptionist

01/2009 - 06/2009 Stately Contractors, Inc. - Bradenton, FL

Provided administrative support to the Estimating, Account Receivable and Payable Departments.

Answered and directed all incoming calls utilizing a multi phone line system.

Created and maintained all Liability and Worker's Compensation Insurance database for all subcontractors.

Data entry; utilizing Quick Books.

Maintained current filing system.

Receptionist/Administrative Asst.

11/2003 - 05/2008 Benderson Development Co., LLC - University Park, FL

Answered and directed all incoming calls for a fast paced developer.

Greeted all incoming guest and provided outstanding customer service.

Shipped and received all packages utilizing UPS, FedEx, and USPS.

Maintained professional calendar for all upper management.

Created and maintained daily conference room schedule.

Attendance Coordinator

9/1995-8/2003 - FMU-Orlando South- Orlando, FL

Provided Administrative support for both the Academic Dean and Associate Dean’s

Maintained attendance for all student body.

Administered entrance exam.

Created all Student ID'S at new student orientation.

Education:

08/1999 FMU-Orlando South - Associates Degree - Computer Information Science

08/2001 FMU-Orlando South - Bachelor’s Degree - Computer Information science



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