**** ******** **

Richmond, TX *****

323-***-****

acqnw4@r.postjobfree.com

Reyes, Cynthia

OBJECTIVE A highly talented, loyal and self-motivated individual who can easily adapt to a new environment and who works well under stress. Adaptable team player recognized for the willingness to learn and teach newly acquired skills.

SKILLS & ABILITIES Proficient and up-to-date in MS Office, Ten Key, Check Banking Machine, Management Skills, Professional Customer Relations Skills, Bilingual in Spanish,

Knowledge on HMO, PPO, IPAs, Workers Comp, Medicare and Medicaid Insurances billing, HIPAA Compliance-Patient Privacy Rule

EMPLOYMENT PACIFIC COASE MEDICAL MGMT/GREATER ANESTHESIA SPECIALIST

Quality Auditor – Los Angeles, CA 10/2014-06/2015

Analyze all completed work from data entry, verification and coding departments for clean claims submission. Making sure all policies and procedures are enforced as instructed by upper management. Worked closely with department managers and informed of the areas of strengths and weaknesses. Highest in department for error-spotting. Assisted in data entry and verification departments as needed.

US ANESTHESIA PARTNERS, INC/GREATER HOUSTON ANESTHESIOLOGIST

SPECIAL PROJECTS - HOUSTON, TX 09/2001-06/2014

Special Projects: Researched all rejected claims on a daily basis thru a clearing house, excellent and professional communication skills with hospitals, surgeons and patients, compiled electronic banking transfers, conducted reversals on a daily to correct claim errors for clean claim submission, assisted Billing Manager with weekly reports on common errors for training purposes. Assisted with any special project as they arise by upper management. Billing Specialist: Consolidated surgery schedules for hospitals, enter patient demographics, verify insurance, charge posting, complete daily/monthly goals, maintain spreadsheet/correspondence on all timed concurrencies for department, adapt to multiple changes in daily task.

AMERICAN SURGICAL ASSISTANCE

Receptionist – Houston, TX 11/2000-09/2001

Provided key support for Surgeons, arranged surgeons schedule and daily calendars for multiple hospitals, entered patient demographics, verified insurances and follow up on insurance correspondence. Maintained office mail for all surgeons, managed multiple phone lines with excellent customer service and communication skills.

HOLIDAY CLEANERS

Assisted Managers – Richmond, TX 07/1992-10/2000

Managed 3 locations (1 full production plant, 2 substations) with 23 employees. Oversaw all customer relations with excellent communication skills. Arranged employee’s work schedules and conducted employee meetings. Constructed monthly/yearly production/cliental reports for manager meetings. Maintained/ordered production supplies.

EDUCATION NATIONAL EDUCATION CENTER 1992-1995

HOUSTON, TX ASSOCIATES DEGREE APPLIED SCIENCE IN BUSINESS MGMT

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