Caleb Laulusa

***** ** ******** **

Gresham, OR *7030

503-***-**** (cell) 503-***-**** (home)

acqnnf@r.postjobfree.com

Objective:

To go above and beyond to bring excellent customer service to patrons, a quality product and a positive work environment.

Education:

Centennial High School: 2002 – 2006

Mt. Hood Community College: 2008 – 2010

Experience:

Customer Service Agent

Xerox - ACS

November 2011 - April 2015

• Independent problem solving with customer issues

• Sprint account & finance management

• Sprint cell phone and web site technical support

• Resolving customer concerns to 100% satisfaction Customer Service

Regal Theaters

June 2007 – January 2011

• Selling tickets and concessions

• Security detail (patrolling grounds, removing harassers)

• Cleaning theaters/maintaining safety equipment

• Restocking concession supplies every week

• General customer service on the floor