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MARYLU JAUREGUI

OBJECTIVE

Highly qualified and accomplished professional offering an extensive and diverse background in the Mortgage Banking and Auto Finance industry. An extensive knowledge of Mortgage Origination, Loss Mitigation Strategy and Loan Servicing including Mortgage Loan Modification programs.

Seeking a challenging career to utilize my strong work ethic and foster my dedication for professional growth.

SPECIAL SKILLS

Excellent interpersonal skills

Work with Microsoft Word/Excel

Goal driven

Bilingual

Positive Attitude

10-key by touch

Strong Multi-Tasking Skills

Proper multiple phone line etiquette

Organized and Responsible

Great Communication Skills

Works well under pressure

Accounts Receivable/Payable

Strong negotiation skills

Proficient with LSAMS, Lyrical and Visiflow

Great Customer Service Skills

Well versed in FDCPA

CFPB/RESPA regulations

Skip tracing skills

Escrow Analysis

PROFESSIONAL EXPERIENCE

2008 – Present

Green Tree Servicing Rancho Cucamonga, Ca

Collections/Underwriting

Met or exceed collection objectives

Decreased delinquency by 2% monthly

Manage a queue of 30 – 60 and 90 day level

Negotiate payment arrangements for borrowers to keep their homes

Keep foreclosures and repossessions to a minimum

Utilize all available skip tracing tools to locate borrowers

Work with my team members to help them reach their goal

Process Modifications, Deferments and Extensions for borrowers

Review and analyze loan files for submission on short sales and modifications

Review loans for conditions and missing documents

Management trainee program

2006 to 2008

AppleOne Employment Services Chino Hills, Ca

Account Manager

Develop own client and candidate database through self-generated efforts and through database resources as provided

Build a client base of qualified leads and implemented phases of Target process for each

Maintain minimum standards and increase sales for contract/temporary billing (if no contract/temporary recruiter in branch model) and full-time cash-in

Interface with clients to identify needs, present solutions and to obtain job orders

Continuously develop candidate base through recruiting, direct sourcing, head-hunting, reactivating and referrals

Mentor and assist in the development of Executive Recruiters and Recruiter Analysts in recruiting, sales and closing techniques

Interview, reference, build rapport and gain confidence of candidates

Maintain credit and collection standards in accordance with Company policies

Complete all data entry in Office Automation on prospects and targets at the initial stages of contact and throughout the development of the relationship

2005-2006

Fremont Investment and Loan Ontario, Ca

Sr. Loan Counselor, Sub Prime Mortgage Loans

Promoted within five months of hire to Sr. Loan Counselor, surpassing the monthly department goal of $600,000 and collecting over $1 million dollars consecutively

Inbound/outbound calls through a dialer and manual dial, contacting customers to make payment arrangements on 30 & 60+ day delinquent mortgage accounts

Requested field chases as well as skipped on accounts with no contact and high balance

Worked with loss Mitigation and Risk Management departments on accounts where we have no contact or have suspected fraud

2005-2005

Beneficial Rialto, Ca

Sr. Account Executive

Loan officer and handled PHL’s

Qualifying customers for arm, first mortgage and second mortgage loans

Customer service with handling personal loans, taking potential customer information and qualifying them for the special loans to fit their needs

2003-2005

Budget line Cash Advance Fontana, Ca

Manager/Area Assistant

Trained five new managers to run their own stores and handled payroll

Responsible for maintaining a monthly quota and P & L’s, policies and procedures

Handled heavy inbound and outbound calls as well as collecting on 1-60 day delinquent accounts

Assisted in saving accounts using several methods to bring accounts current

H.R., accounts receivable and accounts payable

LANGUAGES

Speak, Read and Write Spanish

EDUCATION

Imperial Valley College Imperial, Ca

Liberal Arts

REFERENCES

Available upon request

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