Florence C.Ranque

#** ******* **., *** ** Napindan, Taguig City, Philippines

093******** / 090********

acqmzg@r.postjobfree.com

OBJECTIVE: To look for a job where I can apply my experiences,

to gain additional knowledge and to see myself grow within the company.

EMPLOYMENT HISTORY

July 1996 – March 2013 Cashier/Teller APEC Plans ( Formerly Pacific Plans, Inc.) Duties:

Accepting payments from clients, remittances from authorized sales counselor and other payments approved by the company in the form of cash, check and credit card.

Issuing of official and provisional receipt.

Document screening.

Encoding.

Prepare reports as maybe required by department heads.

Segregate denominations, preparing deposit slip, and to deposit all collections to the company’s account.

Handling and control of the branch operating fund and request for daily replenishment.

Balancing of daily collection.

Pouching of needed documents to main office.

Answering phone calls and responding to inquiries correctly and promptly.

Releasing of processed insurance policies & certificates.

Releasing and encashment of sales associate commissions.

Giving updates on issues like new products, price increase, additional benefits, discounts and promos.

Assist sales associate.

Performing other task as maybe assigned from time to time.

June 1995 – October 1995 Checkout Cashier UniwideSupersales Club Duties:

Provide customer friendly and efficient cashiering services.

Scanning customer purchases.

Receiving of payments, give exact change to clients and issue receipt.

Bag items purchased when needed.

Maintain clean & organized area.

Maintain cash in drawer for customer change.

Maintain good attitude with co-workers.

Tally with baggers’ count on items purchased.

Follow strictly instructions from superiors.

SKILLS

CASHIERING SKILLS

Hands on experience in receiving payments.

Ability to use scanner, cash register &printing calculator.

Knowledge in handling returns & exchange of goods.

Excellent customer relation.

Able to stand with long hours while at work.

Able to remain calm and relaxed even under pressure.

Can work in flexible hours.

Able to reduce waiting time for customers by providing quick service.

Enjoy working with figures.

Can work with accuracy.

COMPUTER SKILLS

Knowledge with MS Word and Excel

SEMINAR AND TRAININGS ATTENDED

First Aid & Basic Life Support /April 2014 / Red Cross / Pasig City

Comprehensive Management of Alzheimer Disease and Stress Management / Oct. 15, 2013 / St Camillus Medhaven, Marikina City.

Tellers Training Workshop / Dec. 9, 2006 / Tiara Oriental Hotel

Customer Service Excellence Workshop / Sep. 12, 2002 / GPL Bldg.

EDUCATIONAL ATTAINMENT

COLLEGE Don Mariano Marcos Memorial State University 1989-1993

Location: La Union

Course: BS in Business Administration (Management Major)

St. Chamuel Institute of Technology June to December 2013

Location: Pasig City

Course: Caregiver w/ NC II

PERSONAL DATA

Birthdate: August 20, 1974

Age: 40

Birthplace: La Union

Gender: Female

Civil Status: Married

Number of Children: Six

Height : 5’4”

Religion: Catholic

Nationality: Filipino

REFERENCES:

Ms.Nina Magistrado Mr. Rey Bernardo

SCIT Instructor Manager, Apec Plans

Ms. ZenyLua Ms. Angelitadelos Reyes

Financial Director, Apec Plans Sec/Cashier, Caritas Healthshield

I hereby certify that the above information stated herein is true and correct.

FLORENCE C. RANQUE

Applicant

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