Santhosh Kumar. M

Mobile: +91-990******* ~ E-Mail: acqmxz@r.postjobfree.com

Seeking Middle Level Managerial assignments in Business Development / Sales &

Marketing with a reputed organisation

PROFESSIONAL SNAPSHOT

Nearly 10 years of experience in the areas of Business Development, Sales & Marketing, Channel and Distribution Management and Team Management. Expertise in managing sales operations and implementing strategies towards enhancing business volumes and growth. Ability to support and sustain a positive work environment that fosters team performance with strong relationship management skills.

CORE COMPETENCIES

Business Development & Sales:

Identifying & exploring new markets, devising and executing strategies and plans for achieving organizational targets and ensuring profitability.

Driving sales channels to achieve pre-set sales and profit targets.

Client Servicing & Vendor Management:

Identifying prospective clients, generating business from the existing clientele, thereby achieving business targets.

Providing special customised solutions to certain high networth clients.

Maintain healthy relationship thus leveraging the business.

Team Management:

Managing a Direct Sales Team, monitoring their performance to ensure efficiency in business operations and meeting of revenue targets.

Managing Direct Sales Associates and ensuring that revenue is generated from the channels.

Cross Selling:

Pitching different products to existing clients and selling them thus ensuring cross sale revenue for the organization.

ORGANIZATIONAL DETAILS

Since Jan’14 – Till Date with PayU Payments Private Limited as Regional Head-South

PayU Payments. Pvt. Ltd. is a $25 Billion media and internet company listed in Johannesberg and London stock exchange, having presence in more than 18 countries.

Noteworthy Credits (Regional Manager)

Team Management-

Handling 5 states & a team of 17 members, responsible for over achieving target defined by the company(Individual & Team).

Charting KRA for each team member based on the category & the individual productivty, discussing & appraising the employee at the quarter end & recommend variable payouts with proper justification.

Product Management-

Handling 5 verticals namely Inbound, Channel Partners, Education, Key E-commerce & Compulsive Businesses for both Products namely PayU Biz & PayU Money.

Work directly with Product team of Banks for any tailor made payment solutions.

Relationship/Alliances Management-

Meet Key merchants & explain the technology advantages of the products, ability to strongly negotiate & closing deals.

Co-ordinate with all internal teams, get involved & ensure smooth operations, Fast Go Live of Merchants.

Vendor Management-

Build rapport with Banks, maitain relationship with banks for Lead generation & help solving Technical Integration queries.

Maintain relationship with existing Channel partners, Key Merchants & ensure all issues are resolved at the earliest.

Business Development-

Identifying milking merchants & chart innovative ways of approaching & cracking top merchants & ensure proper farming(marketing, leveraging) is done without hassles.

MIS Management-

Share Weekly business updates & achievements of different verticals to Top Management.

Help team to prepare road map reports & review on weekly basis on target vs achieved.

Handle administration activities at Regional office & at locations, negotiate with vendors & get the best deal for the company.

Awards & Recognititon-

Achieved the performance excellence award within 45 days post joining the organisation.

Over leverage of Alliances channel on lead generation, especially on Key Accounts(Compulsive & E-Commerce)

Since May’13 – Till Jan’14 with Loylty Rewardz Mngt. Pvt. Ltd as Manager-Partnerships

Loylty Rewardz Mngt. Pvt. Ltd. is a professional company creating customer focussed loyalty programs.

Noteworthy Credits (Manager Partnerships-Tamilnadu & Kerala)

Handling two states & maintain consistency on achieving company defined goals within the specified timeframe

Interacting with the top management for major retail companies situated in mentioned locations

Conceptualize loyalty programs to retailers in generating everlasting relationships & loyalty amongst their customers

Help brands achieve sucessful retention of customers by analyzing customer behavioural patterns & implementing appropriate rewards & recognition programs

Help retailers develop & manage customer loyalty by providing data intelligence & direct marketing communication

Preparing presentations & showcast the same to merchants & ease quick decision making on marketing activities

Increase in revenue for merchants through effective analysis & prepare reports of customer spend patterns across various categories & share the same with merchants for customer behaviour analysis

Since March’10 – Till May’13 with TechProcess Solutions Limited as Deputy Manager

TechProcess Solutions Limited is a leading service provider of customised online & offline payment options to companies in BFSI & Telecom space.

Noteworthy Credits (Deputy Manager-Tamilnadu & Kerala)

Incharge of two states & having consistant performance in target achievement every month

Enrolled more than 50 sales associates in both states to increase Integration revenue

Enrolled major clients to yield more transaction revenue to company

SPOC for credit card gateway processing PAN India

Achieved more than 110 percent revenue target

Identifying new business areas sector wise & targetting them for acquisition

Cross selling various products of the company like ECS, Mutual Fund platform

Noteworthy Credits (Assistant Manager-Tamilnadu)

Top Performer of the year across India achieving more than 140 percent target

New client acquisition through lead generation & data mining

Price negotiation & closure of deals with good ticket size

Maintain good relationship with banks for co-existence at merchant websites to enable high revenue generation

Liasioning with various departments like technical, legal & customer service to enable the merchants to go live & resolve after sales issues.

Since October’08 – Feb’10 with Sri Vasudharani Foundations as Project Executive

Sri Vasudarani Foundation is an established company which is into earth moving and excavating field for nearly a decade.

The firm acquired a subcontract from L&T to lay the third line railway project from Arakkonam to Thiruvallur and was independently responsible for smooth functioning of day to day operations.

Was the overall incharge for acquiring permissions from various government bodies(Village Administrative Officers, Revenue Department, Mining Department) for excavating soil from quarry and embankment of soil at railway lines.

Since September’06-September'08 with GE Money As Relationship Manager

GE Money is a leading provider of financial services & present in more than 50 countries in consumer finance.

Noteworthy Credits

Consistent track record in sales and customer service.

Been a constant performer by over achiving the assigned targets every quarter

Client interaction at all levels of management.

Recruiting Direct Channel Partners & Sales Team for sourcing small ticket and large ticket personal & home loans

Deciding on the credit limit for small ticket clients

Liasioning with operations team for earlier disposal of cheques

Submission of Daily and weekly MIS for resolution of cases and providing an ageing analysis for all cases pending resolutions

Ensuring 100% adherence to Integrity & compliance rules and regulations

Since August 05-September’06 with “Allsec Technologies” As Customer Service Executive

ALLSEC Technologies Limited, a publicly listed third-party BPO Company offering both voice and non-voice services.

PROJECTS HANDLED

HSBC Master & Platinum Card,

Compu Credit - Aspire Visa

Noteworthy Credits

Handling outbound telemarketing process for US customers.

Maintaining confidentiality with regards to the customers' information.

Responsible for bringing up the performance of the new agents on a regular basis.

Maintain productivity with required quality.

ACADEMIC CREDENTIALS

M.com from University of Madras Chennai. 2006-2008

B.com from University of Madras Chennai. 2001-2004

PERSONAL DETAILS

Date of Birth : 16th November 1983

E-Mail : acqmxz@r.postjobfree.com

Phone : +91-990*******, (+80) 41159193

Permanent Address : SF 2, Jeevanadhi Hamlet, 2nd Main, HAL 2nd Stage, Kodihalli,

Bangalore 560008. (India)

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