Scott A Airhart

206-***-****

acqmuy@r.postjobfree.com

EXPERIENCE:

Accounts Receivable Representative: Dynamic Strategies Inc., November 2012 to Present

Account maintenance, asset location, skip-tracing. Reviewing and preparing specific accounts for legal action.

Verifying workplace, financial and residential information; working closely with customers and manager in finding

reasonable and prudent solutions to debt issues.

Member Care Representative: Classmates/Memory Lane, August 2010 to 8/15/2012

Field and enter all personal and financial membership information in a timely, efficient manner.

Maintain excellent telephone decorum during escalated situations. Working with legal, yearbook and management

teams with updating usage and terms of service as well as website content and help desk workflow projects.

Account Executive: El Dorado Resorts, June 2008 to July 15 2010

Collections, credit reporting, daily financial account maintenance, accurate quotation of monthly and yearly interest as well taxation rates. Training duties as assigned. Assisting manager and lead in brainstorming solutions to administrative issues as they arise.

Specialist – Purchasing, Clearwire Wireless, April 2007 to May 2008 (contract employment)

Purchase Order invoice entry, maintaining and archiving financial information on Oracle database, Microsoft and Excel. Weekly metrics of departmental turn around for purchase order invoices. Processing releases for blanket purchase orders as well as changes and augments. Acting and participating as liaison between vendors and Project Managers.

Accounts Payable Consultant, Starbucks Coffee, April 2006 to Jan 2007(contract employment)

Customer service, invoice entry and liaison between supplier and customer. Project clerk for Tazo Tea: utilizing both the Oracle and IFS SHERPA database systems.

Customer Service Representative Premera Blue Cross, Aug. 2004 to May 2005

Receiving and processing incoming customer and provider calls regarding claims and customer inquiries; quoting accurate member benefits to both members and member providers using Facets Healthcare Database. Referring applicable calls to correct departments and processing member and provider call backs as required.

The Seattle Times Newspaper, Seattle, WA, 1992 to 2004 Accounting Clerk, Sep. 2003 to July 2004

Maintaining and balancing corporate and individual advertising accounts. Posting cash and troubleshooting any financial discrepancies in a timely efficient manner to meet both weekly and monthly deadlines. Accessing and updating advertising cash batches on a daily basis using DISCUS and Microsoft Excel. Adhering to personal and team goals while maintaining an accurate customer advertising/accounting database.

Customer Service/ Collections Retention Clerk/Lead, April 1991 to Sep. 2002

Field and assist newspaper subscriber requests, subscription changes and complaints in a timely manner. Assisting

and training current management and staff with implementing DISCUS customer service database.

Contacting newspaper subscribers with delinquent accounts and securing payments for revenues owed. Performing DAVOX system administrative duties each day; maintain departmental payroll as well as completing several other financial tasks relating to weekly and monthly reports. Training duties as assigned.

Technical/ Specialized Skills: Microsoft Outlook, Word, Excel, SharePoint. ACCUTERM, ORACLE, DISCUS and

Database. Several jobs working on a variety of UNIX platforms.

Personal: Car maintenance, building computers and spending time doing outdoor

activities with son; Seahawks and Mariners fan and a rabid Sounders fan.

EDUCATION:

Western Washington University, Bellingham, Washington, 1990

Bachelor of Arts – History, with English/Psychology minor.

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