MAJEDA D’ROZARIO

347-***-**** • acqmt2@r.postjobfree.com

CAREER PROFILE

Healthcare Management experienced professional with 10+ years of Administrative and Management experience. Skilled professional in day-to-day department activities, project planning and implementation. Seeking to utilize my professional and educational experiences to take that next step in my career with a respected organization.

SUMMARY OF QUALIFICATION

Eight years’ experience directly managing a team of 10 in a healthcare service facility.

Experience practicing and enforcing leadership behaviors consistent with healthcare administration and service, philosophy and departmental policies.

Demonstrated experience maintaining and administering staff evaluations and disciplinary action.

Partner with management and administration with regard to staffing (ie. position justification, candidate interviews, hiring recommendations, etc.)

Maintain compliance with internal (Medical Center) and external (Regulatory) policy and practice.

Participate and coordinate with agencies conducting audits and/or assessments of facilities.

Work with management in overseeing and coordinating staff development with a focus on improving patient and employee satisfaction.

Strong academic knowledge of hospital administration including budgeting, shift management reporting, work volume analyses, and reconciliation reporting.

EDUCATION

Keller Graduate School of Management Downers Grove, IL

Masters in Business Administration with concentration in Health Service Management 02/2015

DeVry College of New York New York, NY

Bachelor of Professional Studies, Business Administration 06/2011

PROFESSIONAL EXPERIENCE

Study Group New York, NY

North America Admissions Coordinator (Temp) 03/2015 – Present

Respond to program and Admissions inquiries

Process applications and create records on student enrollment database

Assist Admissions Manager and Associate Director of Admissions with Center and market issues

DeVry College of New York New York, NY

Student Success Coach 03/2013 - 08/2014

Provided proactive outreach and advisement for military, international, transfer, continuing and new students by helping

them to persist by addressing their individual needs

Facilitated the successful transition of new students from Admissions into their first courses

Monitored student attendance and academic progress and intervened appropriately when student was at risk of academic dismissal

Served as liaison to other university departments

Operations Support Coordinator 08/2011 – 02/2013

Maintained database system of student records

Assisted new and continuing students with the registration and financial aid process & resolved concerns

Proctored academic tests, CLEP and DSST

Performed light bookkeeping, maintained office supplies, and reviewed invoices & monthly statements

Metropolitan Optometric Associates, P.C. New York, NY

Office Manager 10/2006 - 08/2014

Provides direct supervision of administrative, clerical, employees and maintained schedules and coverage of the office

Trained employees to ensure appropriate trained for their positions and knowledge of policies

Monitored patients information is collected accurately for billing

Maintained efficiency in the office and built relationships with new & existing vendors

Maintained a database of patients records & assisted in transitioning to Electronic Medical Record (EMR)

Performed data entry of medical record using Crystal PM software

Retrieved patient insurance information to verify coverage

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