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Sales Customer Service

Location:
San Francisco, CA
Posted:
July 07, 2015

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Resume:

JULIE COHEN

* ******** ****** 647-***-**** acqmt1@r.postjobfree.com

SUMMARY

Forward thinking professional focused on delivering unique insights to add value to client relationships. Passionate to continue my career development within a challenging role.

Ability to build and manage client relationships, maintaining high satisfaction levels in the Sales & Merchandising, Grocery and Food & Hospitality industries.

Exceptional prioritization and problem solving skills; multi-tasking while meeting deadlines consistently

Effective communicator, able to delegate and cascade tasks to cross-functional team members.

Experience in data analytics by leveraging MS Suite.

Progressive experience in project management, merchandising, sales, training

CAREER DEVELOPMENT

2012 - Present

Client Service Manager, Representing Procter & Gamble, CROSSMARK CANADA

Responsible for $3,000,000 P&G merchandising projects annually

Manages planning and execution of national merchandising projects under tight deadlines

Provides prompt analytics and reporting on projects; Recommending future programs

Client Experience Manager, NORTH 51st/THE SUNFLOWER GROUP

Led client programs from conception through completion by developing program proposals, managing deadlines, coordinating details, reviewing final documents, controlling costs and expenditures

Managed construction/contractor coordination of Home Depot front-end renovations

Sales Representative, WESTON BAKERIES

Analyzed and conducted period reviews for total bakery category. Ensured sales targets were achieved annually; tracked and reviewed performance to targets monthly with customers

Achieved increased sales by identifying opportunities to grow volume of orders to Bakery Managers by demonstrating how increased volume supports profitability

Department Manager, Natural Value, LOBLAW COMPANIES

Increased weekly department sales 30% through merchandising, product knowledge, cross merchandising, suggestive selling, product demonstrations and customer service

Accountable for promoting and increasing sales through effective merchandising techniques, inventory management, meeting departmental budgets and provided direction and support to all department staff

EDUCATION

Toronto

Category Management Certification, CATEGORY MANAGEMENT KNOWLEDGE GROUP

Bachelor of Commerce, Retail Management, RYERSON UNIVERSITY



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