James M. Smith Jr.

Cell: 443-***-**** • E-Mail: acqmse@r.postjobfree.com

Senior Information Technology Executive

Senior IT Executive with over 20 years of rich experience in leading and delivering cost-effective, high-performance enterprise IT solutions. A highly effective, results-oriented executive with the proven ability to lead, manage, and solve difficult problems in stressful environments.

Executive Profile

Currently leading 4 teams of 64 Information Technology professionals providing project management, infrastructure architecture, data center operations, and information security.

Managed the life cycle of multi-million dollar projects and provide expert technical and business leadership governance for several IT investments.

Developed and implemented an enterprise infrastructure strategy and vision that integrates strategic goals and priorities into all aspects of operations.

Results-driven IT professional with proven abilities in project management, technical implementations, network architecture, information security, resource management, problem solving, personnel management, and system support/maintenance.

Over 20 years of experience with server and desktop environments, creation of information security policies and procedures

Over 13 years of experience with virtualization deployments, including ESXi and Horizons

Business transformation executive with broad-based, leadership experience. Proven ability to build effective teams and drive positive change while enabling and accelerating overall business strategy.

Strong manager and communicator inspiring confidence, credibility, and peak levels of performance. Define and rally individuals, teams, and businesses around a clear, compelling vision to achieve superlative results.

Creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning through execution/completion under the pressure of fast-paced, time-sensitive environments.

Excellent Track Record of Leading Mission-Critical IT Projects, Teams & Organizations to Drive Business Success

Dynamic management experience with proven success in several Microsoft, Cisco, and VMware implementations.

Exceptional interpersonal communicator who effectively interacts with clients and all levels of management.

Decisive, energetic, focused team leader/player who leads high-performing teams through implementing change and improvements.

Achievements / Highlights

As a Program Manager for multimillion dollar Data center build out initiative, successfully implemented various enterprise infrastructure applications and technology.

Negotiated multi-million dollar contracts with vendors. Obtained highest discounts to date on software with cost savings of more than 25%.

Successfully completed several Windows Server Upgrades from 2003, 2008, to 2012.

Successfully completed Cisco VoIP in record time. (< 2 Months)

Lead Project Manager for a critical and highly visible $10M project directing a 35 member team including resources from several subcontractors, and assigned client resources for the implementation Disaster Recovery program.

Organized and chaired several Technology Steering Committees to assist senior executives in determining business process and technology strategies.

Key member of Senior Management Team reporting directly to the Senior Vice President/CIO

Successful track record in leading several multi-million dollar Infrastructure projects to on time and under budget completion

Managed multiple complex projects through all phases of planning, GAP analysis, solution design, CRP, UAT, Parallel Testing and production cut over.

Architected, planned, and executed a multimillion dollar network infrastructure optimization and hardware consolidation plan.

Developed and evaluated several RFP’s, vendor selection and on-boarding.

Provided desktop support for an employee/student population of 100,000 users using over 80,000 devices in 196 locations.

Consistently recognized as Top IT manager who delivered enterprise IT solutions on time and in budget.

Led modernization of several business applications

Hired, trained and supervised technical professionals including consultants, project managers, architects, System and Network Administrators

Responsibilities Across Projects / Organizations

IT-Director

Responsible for planning, organizing and directing the day-to-day operations of the Enterprise Applications team including coordination and integration of multiple diverse ongoing projects.

This includes reviewing the efficiency and effectiveness of all enterprise systems to determine requirements for continuous improvement.

Participate in establishing, planning, and administering the overall policies and goals for the information technology department as well as setting managers objectives and evaluating their performance.

Establish long range plans to ensure enterprise systems align with district goals and objectives.

Ensure compliance with internal and external audit findings including those issued by the office of legislative audits.

Project Management

Project planning, project scope, project charter, Request for Proposal (RFP), budget management, risk management, configuration management, meeting project timelines, prototype development and creating project proposals.

Extensive experience managing large teams.

Development, review and sign-off of project deliverables for all stages of development life cycle.

Client Relationship Management and communication to stake holders, team members and partners.

Partnered with internal and external teams to develop a comprehensive QA & training strategy

Vendor assignments, contract issues, quality assurance reviews, and developed acceptance criteria for vendor deliverables.

Change Management, QA and training strategy, Training, Production Support.

Business Analysis

Conduct Requirements analysis workshops with Subject Matter Experts and Business owners, gather, analyze requirements, conduct Fit/Gap analysis and prepare software requirement specifications.

Conduct strategic assessments and provide recommendations for the solution.

Technical Architecture

Analysis and strategy of current state versus future state for infrastructure and RICE (Reports, Interfaces, Conversions, Enhancements) elements which include instance strategy, availability, scalability, sizing requirements.

Planned and lead steering committee meetings for executive stakeholders

Evaluation of different technologies and products for Build vs. Buy options.

Managing and mentoring team resources, conducting code reviews, development of test cases, unit and integration testing, conducting performance tuning and providing regular project status updates at executive levels.

Manage deployment of technical solution, conduct knowledge transfer and transition documentation.

Solutions

Extensive experience in Oracle E-Business Suite implementing modules for Human Capital Management etc.

Integration with legacy systems and automating business processes.

Implemented custom solutions using Oracle Application Express

Organizations

Company Name

Position

Period

Baltimore City Public Schools – Baltimore, MD

Baltimore City Public Schools – Baltimore, MD

Amtrak – Washington, DC

State of Maryland – Annapolis, MD

NAACP (Corporate) – Baltimore, MD

Baltimore City Public Schools – Baltimore, MD

Bertec Commutations Services – Baltimore, MD

Arlington Elementary School – Baltimore, MD

Director, Infrastructure Support \ Information Security

Manager, IT Security\Datacenter & Network Services

Manager, Information Security

Network Security Specialist

Senior Architect, Network Systems Design

Internet and Intranet Web Architect

Commutations Engineer

Computer lab assistant, Jostens Learning Mac Lab

Feb 2013 - Present

Aug 2005 - Feb 2013

Sep 2003 - Aug 2005

Apr 2002 - Sep 2003

Mar 1998 - Feb 2001

Sep 1997 - Mar 1998

Jun 1993 - Jun 1997

Sep 1992 - Jun 1993

Education

Doctor of Philosophy (PhD), Organizational Management/Leadership, Capella University, Minneapolis, MN (2016)

Master of Arts (MA), Information Systems Management, American Intercontinental University, Atlanta, GA (2003)

Bachelor of Arts (BA), Information Systems Management, Sojourner Douglas College, Baltimore, MD (2002)

Associate of Arts (AA) Information Systems Management, Catonsville Community College, Catonsville, MD (1995)

Projects

Selected summary of some of the projects worked on:

Client

Project

Role

Baltimore City Public Schools, MD

Baltimore City Public Schools, MD

Baltimore City Public Schools, MD

Amtrak

NAACP (Corporate)

Enterprise Network Architecture

Chair, Information Security Steering Committee

VDI Desktop Architecture

Windows Server upgrade to Server 2012

WAN upgrade at 196 location to 100MB & 1GB

Build-out of second data center

Windows Server Updates (WSUS / SCCM)

Windows Enterprise Antivirus Deployment

Build-out of Primary data center

Network Security Design (DMZ)

SAN storage architecture

Deployment of content filter for 85,000 students

VMware Architecture Reconfiguration\Upgrade

Server consolidation of 400 severs on 9 VM hosts

Oracle EBS Hardware design (RAC/clustering)

Decommissioning of legacy mainframe

(Legacy Data Conversion)

Data Center backup Implementation\Support

Vulnerability assessment program

VMware 2.0 deployment

Automated Kiosk upgrade from OS2/Warp to Win 2K

Original WAN design for 1000 branch offices

Network design for 100 Community train centers

Director -IT

Project Manager

Program Manager

Project Manager

Program Manager

Project Manager

Project Manager

Project Manager

Project Manager

Project Manager

IT Manager

Project Lead

Project Lead

Project Lead

Technical Lead

Technical Lead

Project Lead

Project Lead

Certifications

- Cisco Certified Internetwork Expert Datacenter (CCIE Datacenter) (Written passed)

- Cisco Certified Network Professional (CCNP Datacenter)

- Cisco Certified Network Associate (CCNA Datacenter, CCNA Routing and Switching, and CCNA Collaboration)

- ITIL Foundations V3 Certified

- Microsoft Certified Systems Engineer (MCSE 2003 + Security) and (MCSE NT 4.0)

- Microsoft Certified Systems Administrator + Security (MCSA 2003 + Security)

- Microsoft Certified Professional + Internet (MCP + I)

- Red Hat Certified Engineer (RHCE V7.2)

- A+ (V1993)

Technical Skills

Operating Systems

Cisco IOS & NX-OS, Windows 10 - 95, Macintosh OS, SUSE/RedHat/CentOS Linux

Protocols

IPv4, IPv6, TLS, HSRP, VRRP, LLDP, CDP, 3DES, AES, PKI, SSL, RIP, OSPF, BGP, EIGRP,VPN, GRE, VoIP, DNS/BIND, AAA, SMTP, TACACS, RADIUS, SNMP, UDP, TCP/IP, LDAP, ADSI, SIP and H.323, 802.1i, 802.11, 802.3

Hardware

Cisco Nexus, IBM Bladeservers, Dell, Purestorage, IBM X-series, IBM SVC, Brocade, Extreme Networks, Aruba, Juniper, Qlogic, Airdefense, F5, Liebert, Cisco switches & routers, wireless bridges, APC

Server Software

Microsoft AD, Microsoft Exchange, Microsoft IIS, Apache, Microsoft Office, Asterisk, Zope,, American Fundware,, Blackbaud Raiser’s Edge, Samba

Network Tools

SolarWinds, Nagios, Entercept, Concord Cisco works

Security Tools

Symantec firewall, PIX/ASA firewall IOS, Iptables, Nessus, ISS, Snort, Ecora, L0fcrack, OpenSSL, VNC, Nmap, NetProwler, Stillsecure VAM and Safeaccess

Development Tools

Adobe Creative Cloud, GIMP, Paint Shop Pro, VLC, Visual Studio

Languages

C, C++, Java, COBOL, Perl

Project Tools

MS Project, MS Visio

Implementation Methodology

PMBOK, (ISC)2 CBK, Cisco Framework, ITIL

Presentations

VMware Inc. - VMware Delivering Common Core Testing and Digital Equality at Baltimore Public Schools

Education Networks of America – Wide Area Network (WAN) upgrade within Baltimore City Public Schools

Council of the Great City Schools – Network design to achieve business continuity within Baltimore City Public Schools

Training

PMP Boot Camp

VMware Certified Professional (VCP)

Microsoft Server 2012 virtualization

Certified Information System Security Professional (CISSP)

Professional Affiliations

Member, Project Management Institute

Member, Project Management Institute – Baltimore, MD

Iota Phi Theta Fraternity Inc.

References

Excellent references available on request

www.linkedin.com/in/JamesSmith215

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