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Customer Service Data Entry

Location:
Tempe, AZ
Salary:
10.00
Posted:
July 07, 2015

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Resume:

Tina June

PROFESSIONAL SUMMARY

Tina is a clerical professional with excellent ability to “step right in and hit the ground running”. She just became available and has superior data entry and administrative skills and can quickly pick up new procedures/techniques.

TECHNICAL EXPERIENCE

MS Office, MS Word, MS Excel, MS PowerPoint, MS Outlook, Filing, Copying, Data Entry, Oracle, People Soft, Customer Service, Administrative, Receptionist, Invoices, Vista, Cognos 8

PROFESSIONAL EXPERIENCE

ACCLIVITY (CONTRACTOR)

SONORA QUEST, Phoenix, AZ Mar 2015 – Jun 2015

Data Entry Clerk

Routed and sorted documents out of AHCCS to correct insurance plan.

Inputted and verified patient information from Workflow to XIFIN also with correct coding.

MANPOWER STAFFING (CONTRACTOR)

WELLS FARGO, Phoenix, AZ Sep 2014 – Mar 2015

Data Entry Clerk

Sorted and inputted old customer account documents into FDR Program.

ATR CONSULTING (CONTRACTOR)

EATON CORPORATION, Chandler, AZ Feb 2014 – Aug 2014

Administrative Support (contractor)

Managed, organized, updated, verified client project dates, labor into Oracle, Vista and Cognos 8 programs.

Combine quarterly reports.

Print UPS, FedEx, UPS labels online to ship warrant parts or send material to project site.

Managed inventory and order office supplies.

Transfer calls to appropriate department.

NATIONAL CENTER FOR AMER INDIAN DEVELOPMENT Oct 2010 – Jan 2014

Jr. Procurement Specialist

Managed and handled Quarterly Verifications

Composed letters and followed up with Clients.

Reported, sorted and gathered data for reports.

Performed clerical duties including TimeCentre reporting, sorting, filing, copying, faxing and scanning.

Corresponded with clients via e-mail or with walk-in clients.

Emailed/distributed daily Set Aside Alerts contract opportunities to contractors.

Emailed/distributed weekly Dodge Reports to contractors.

Supported management, ran reports, input data into excel spreadsheets.

Managed inventory and ordered supplies.

Gather information for Conferences (Networking).

ASU, Tempe, AZ Oct 2010 – Mar 2011

Data Entry Clerk

Performed data entry of transcript documents from image and Portrait or Docufied from OCR Program 4.0.

VANGENT 2010 CENSUS, Glendale, AZ Mar 2010 – Sep 2010

Data Entry Operation

Responsible for entering screen formats and key verifications in data entry systems.

Participated in focus groups to improve quality efficiency of work flow process.

Protected confidentiality of Census data to high standards of Tile 13 of Privacy Act.

Received security clearance from United States Department of Commerce to work on 2010 Census.

ACS, Tempe, AZ Apr 2009 – Mar 2010

Refunds Clerk

Generated morning reports for the day using Refund Tools.

Input data using Oracle for debits, credits, gross and pell refunds.

Utilized Refund Tools to input dates for refund checks.

Printed Letters using People Soft 09 program for refunds.

Communicated with participants regarding information needed for refunds.

BANK OF AMERICA, Chandler, AZ Mar 2009 – Apr 2009

Data Entry FNOL Claims

Received incoming calls and made outgoing calls to verify claims on homes for damages.

Verified claims and data input claims for New Loss and Additional Occurrences for properties nationwide in Seibel.

Called clients to verify date of loss or additional occurrences and related information.

Received incoming calls documenting information needed to place claim.

VULCAN MATERIALS, Phoenix, AZ Oct 2003 - Sep 2008

Customer Service/Asphalt Administrative

Received incoming calls related to asphalt materials and the status of deliver.

Worked closely with vendors to schedule deliveries, update orders, and communicate with customers regarding the status of their materials.

Responsible for the facilities supplies, place orders for the facility regarding all maintenance of building.

Performed light administrative duties for asphalt, human resource department.

Calculated start and end time hours from freight bills.

Managed multiple fuel charges from transportation department.

Processed payment and BET reports to distribute with checks to send to haulers.

GILA RIVER CASINO, Chandler, AZ Oct – Feb 2003

Receptionist/Facilities Secretary II

Performed receptionist duties, received incoming calls and made outgoing calls related to supply orders.

Prepared, Submitted, Filed, Xerox data input requisitions, psc’s, timesheets, monthly reports and blanket purchase orders.

Assisted vendors on telephone or walk-ins into office with invoices, followed up on supply orders and back order parts.

EDUCATION

University of Phoenix, Phoenix, AZ

Scottsdale Community College

College Coursework

Professional Development for Women

Clemson University

American Management Association – Administrative Professionals Conference

Page High School, Page, AZ

Diploma



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