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Sales Customer Service

Location:
Fort Myers, FL
Posted:
July 07, 2015

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Resume:

Carla Carpentieri

**** **** ***** ****. *.

Naples, FL

860-***-**** acqmr6@r.postjobfree.com

Goal:

To aggressively prospect, maximize sales, provide exemplary customer service and squash the competition. Inside Sales Magician and merciless closer, awesome voice, web demo master Ability to execute multiple projects simultaneously, intrepid hunter, cold calling queen that also loves to farm. Extremely motivated to earn commissions by consistently exceeding sales targets Courageous selling style that results in win-win gains for clients and company.

Quota Surpassing sales Representative with history of exceeding employer expectations across diverse industries. Enjoy speaking with people and establishing a long term, loyal customer base.

Persuasive communicator; Use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.

Tenacious negotiator and closer; Adept in conveying the benefits of product/services and generating customer interest.

Sales Skills:

Account Acquisition & Retention

Cold Calling Queen

Powerful Presentations

Business To Business Sales

Territory Management & Customer Support

Lead Qualification & Generation

Work Progression:

Synovia Solutions Indianapolis, IN.

2010-2014 Inside Sales Representative

Initiate and close sales for a leading provider of GPS software and Hardware solutions nationwide. Sold services, add-ons, renewals, and expanded customer base.

Developed relationships with key decision makers in the private and public sector and matched prospects with the right solutions for their needs.

Worked with Principals, Assistant Principals, CTO’s, CIO’s, AVS- $5,000 to $1.5 million, sales cycle 1 month to 1 year+.

Served as integral member of team and delivered sales increases for 3 consecutive years.

Consistently exceeded sales targets

Inventory Exchange Haverhill, MA

2008 to 2010 Account Manager

Sales of electronic hardware components to oem manufacturers.

Average sale $500 to $10,000.

Reached 100% of $50,000 monthly quota 20 of 24 months.

Reported directly to CEO

#1 in sales of 15 team members 2 years.

AccuSoft Corporation Northborough, MA

2007 to 2008 Account Executive

Sold document imaging software to fortune 1000 companies

$1.6 Million in annual sales revenue 110% Quota.

Generated weekly,monthly and quarterly pipeline reports in crm.

Sold, negotiated and networked with C-level decision makers, Software engineers and developers.

Average deal size- $25,000 to $500,000.

ACRELIC INTERACTIVE Framingham, MA

2006 - 2007 Inside Sales

Sold email marketing platform to advertising and marketing executives throughout US and Canada.

Top producer # 1 in sales for 2007

Utilized excellent communication, negotiation and presentation skills via phone and web presentations.

Point of contact C-level

Average sales $5,000 to $25,000- sales cycle 2 weeks to 2 months.

TRUEADVANTAGE.COM Westboro, MA

2001 - 2006 Senior Inside Sales Representative

Sold Sales Intelligence database (SaaS), point of contact CIO, CEO, VP of Sales, AVS $5,000-$50,000

Exceeded Quota 4 years and reached top producer 4 of 5 years.

Presidents Club Member for outstanding sales achievement 4 consecutive years.

Promoted from new business development to account maintenance and development.

Earned Employee of Month award 26 times

IBYPHONE.COM Brighton, MA

2000 - 2001 Sales Representative

Sold remote email access to C-level executives in start-up environment

NERAC CORP. Tolland, CT

1999 to 2000 Appointment Specialist

Qualified and set appointments for information tracking service.

RDP GROUP Avon CT.

1997 - 1998 Inside Sales

Sold trade show space to for vertical specific trade shows and conferences across US.

EDUCATION

EMERSON COLLEGE Boston, MA

Bachelor of Science

Major; Mass Communications

COMPUTER SKILLS

Microsoft Word for Windows and Macintosh; WordPerfect for DOS 5.1 and Windows; Netscape Navigator 4.0; Internet Explorer, Goldmine, ACT, Salesforce, SalesLogix, Excel, PowerPoint, WebEx/Web-Demo

References available upon request



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