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Customer Service Administrative Assistant

Location:
Uniondale, NY
Posted:
July 07, 2015

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Resume:

SHARON SINGH RASO

**-** ******** **., *******, NY 11432

P: 347-***-****

Email: acqmqh@r.postjobfree.com

OBJECTIVE: (Administrative Assistant Objectives)

Accurate, thorough, and persistent individual seeking an Administrative Assistant position.

Bringing exceptional communication, secretarial, and problem solving skills to bring a positive change in the existing office procedures. Excellent professional phone manner, computer skills, computer operations and presales.

Proficient in Microsoft Office apps: Word, Excel, Outlook, etc.

KEY QUALIFICATIONS

• Over 2 years’ varied and increasingly responsible secretarial experience

• Highly skilled in greeting customers and answering phone calls

• Proven ability to handle multiple, competing priorities in an effective manner

• Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation

SPECIAL SKILLS

• Customer service • Record maintenance

• Letter drafting • Event coordination • Staff training

• Mail handling • Travel logistics • Confidentiality

• Multicultural interaction • Office procedures • Supplies management

TECHNICAL EXPERTISE

• Office Equipment: Fax machines, photocopiers, videoconferencing, and general office equipment

• Computer: Spreadsheet, word processing, database management, typing speed 40 WPM

• MS Office: Word, Excel and PowerPoint

PROFESSIONAL EXPERIENCE:

7/13-01/15 GRANT ASSOCIATES New York, NY

Administrative Assistant

• Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications,

reports and relevant material

• Record and prepare minutes of meetings

• Organize travel schedules and book reservations

• Determine and launch office procedures

• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations

• Set up and uphold manual and automated information filing systems

• Order workplace supplies and maintain record

• Schedule and verify appointments and meetings of managers

1/08 - 2/13 GROVE REALITY Jamaica, New York

Receptionist/Office Assistant

Organize and manage correspondence, invoices and dispute bills

Month-end-totals for fax, copier and stamp machine

Data entry and filing • Month-end-totals for fax, copier and stamp machine

Payroll reports • Screen all incoming calls • Prepare travel arrangements if needed

Fed-ex, UPS preparation of outgoing mail and distribution of incoming mail

7/04 - 6/07 BILINGUALS INC.CHILD AND PARENT SERVICES New York, NY Receptionist/Office Assistant

Organize and manage correspondence, invoices and dispute bills

Data entry and filing • Month-end-totals for fax, copier and stamp machine

Fed-ex, UPS preparation of outgoing mail and distribution of incoming mail

7/98-5/04 STOMPING GROUNDS ENTERTAINMENT New York, NY Receptionist/Office Assistant

• Answer telephone and electronic enquiries and forward telephone calls and messages to appropriate person

• Greet visitors, determine nature of dealing and send visitors to correct person

• Compile data, statistics and supplementary information to maintain research activities

6/92-6/98 TOSHIBA AMERICA INFORMATION SYSTEMS Irvine, CA Receptionist/Office Assistant

Human Resources duties

Payroll reports

Organize and manage correspondence, invoices and dispute bills

Data entry and filing • Month-end-totals for fax, copier and stamp machine

Fed-ex, UPS preparation of outgoing mail and distribution of incoming mail

8/89-5/92 JRA FURNITURE INDUSTRIES Buena Park, CA Customer Service Supervisor

EDUCATION:

ST. JOHN’S UNIVERSITY (Major: Computer Science- GPA 3.65)

REFERENCES: Furnished upon request



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