Kathy Keller
acqmoc@r.postjobfree.com
Education
Towson University
Master of Arts in Education
University of Akron
Bachelor of Arts in Communications
Accomplishments
Accomplished Nordstrom "Pacesetter" status in first year (top 10% of company)
Sold $240,000 in consumer goods.
Employment
Robert Half International/OfficeTeam April 2011 to Present
Account Manager – Staffing
Sell services to prospective clients and build existing client relationships
Recruit, interview, and place administrative professionals within a fast-paced, team oriented environment
Marketing to clients by phone, as well as conducting client meetings in-office
Achieve sales results with confidence, perseverance, and a high sense of urgency
Projected bonus – 9 months. Achieved – 4 months
Stay at home mother from March 2010 to April 2011 upon relocation to Ohio
Nordstrom November 2005 – March 2010
Assistant Department Manager August 2007 to March 2010
Achieved sales goals for 8.5 million dollar department by coaching and mentoring beauty advisors to reach sales potential of each cosmetic line
Schedule 45 Beauty Advisors according to daily sales goals
Meet with vendors and Regional Manager to plan and execute events
Complete vendor returns to maximize inventory replenishment
Department operations, including restocking, maintaining visual standards, and resolving customer service issues.
Partner with Department Manager to interview, hire, train, and write annual reviews of potential/current employees.
Counter Manager October 2005 to August, 2007
Meet/exceeds sales goals of Nordstrom and Estee Lauder
Train, schedule, and supervise 2 beauty advisors
Address customer needs by disseminating product knowledge and consultative selling Macquarie Mortgages August, 2003 to December 2004
Account Executive
Business development and outside sales consisting of acquiring, developing, and maintaining relationships with mortgage brokers
Achieved target volume of 2.5 million funded each month
Presentations with up to 30 brokers to convey product knowledge and communication of industry trends
National Fidelity Mortgage Corporation August, 2002 to July, 2003
Loan Officer
Originated loans through cold calling to provide services benefiting borrowers through refinance. Up to 100 inbound/outbound calls per day.
Maintained monthly company expectation of closing 4 loans
Communication with borrower, lender, and processor to ensure optimal service and efficient transaction.