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Customer Service Sales

Location:
United States
Salary:
40000
Posted:
July 07, 2015

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Resume:

Ted M. Fils-Aimé

**** ******** ***** ****** *******, GA 30127 Mobile: 347-***-**** e-mail: acqmmg@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 15 years of experience in financial management, sales, and customer relations

Vast computer knowledge with experience in applications such as Windows Office, Outlook, Word, Excel, Power Point, Adobe Acrobat, Oracle Reports, Lotus Notes, DOT, ILX, Nasdaq Level II systems

Work well under pressure in highly competitive and challenging environments

Highly organized and detail oriented with the ability to meet demanding deadline schedules

EXPERIENCE

TSINY, New York, NY 12/12 - 1/14

Psych Rehab Counselor

• Responsible for organizing and conducting daily cognitive behavioral therapy workshops

• Visiting clients and assessing their immediate needs by supplying community outreach resources

• Facilitating membership intake workshops for psych rehab, supplying medications

Northwestern Mutual Financial, New York, NY 6/11 - 8/12

Financial Representative

• Provided securities, annuities, and insurance products to new and established accounts

• Proposed prudent and suitable investment recommendations to individual and corporate clients

• Responsible for balancing investment growth, increasing revenues, referral activities, customer follow-up,

prospect building and personal growth and development

H&R Block, Fresh Meadows, NY 1/10 - 4/11

Client Service Professional

• First-contact customer service, greeting clients and setting up appointments

• Assigned customers to appropriate tax professionals based on customer’s special needs

• Processed point-of-sale payments and printed tax refund checks

Profit Wisdom Corporation, Staten Island, NY 10/03 - 12/09

Business Broker

• Brokered the matching of businesses in need of commercial rental space and landlords

• Worked in a team, coordinated tasks with other team members to close deals

EDUCATION

St. John’s University - Bachelor of Science, in Business Management

CERTIFICATIONS

New York State Life Accident & Health License

VOULUNTEER WORK

North Shore LIJ-The Zucker Hillside Hospital, Hollis, NY 11/10 - 12/11

Receptionist

• Greeted persons entering establishment, operated telephone switchboard, performed administrative support tasks



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