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Manager Customer Service

Location:
Emlenton, PA
Posted:
July 07, 2015

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Resume:

Hilary Buchanan

**** ******** ************ **** acqmmf@r.postjobfree.com

Emlenton, PA 16373 Cell: 814-***-****

EDUCATION:

Slippery Rock University Graduated: May 2014

Bachelor of Science, Environmental Geoscience (Environmental Science Track)

Minor: Spanish, Biology and Geographic Information Technology

GPA: 3.9

RESEARCH EXPERIENCE:

Vegetation of the Mojave Desert in Death Valley National Park, CA March

2013

Independent Study

. Observed and documented the habitats of Mojave Desert plant species to

aid in identification

. Presented topic and findings to a group of students and professors

onsite

. Presented poster to the Geography, Geology and Environmental Science

Club

Slippery Rock University Department of Geography, Geology and the

Environment

Student Worker September 2012- December 2013

. Worked with Dr. Heike Hartmann to analyze precipitation trends in the

Indus River Basin

. Processed statistical information

. Coauthored the paper, "Trends in Extreme Precipitation Events in the

Indus River Basin and Flooding in Pakistan" with Dr. Hartmann, which

has been published in the journal 'Atmosphere-Ocean'

WORK EXPERIENCE:

Beran Environmental Services, Boyers, PA May 2013-May 2015

Environmental Scientist

. Utilized ArcGIS to analyze areas of wetlands for delineations and

mitigation

. Utilized ArcGIS to ensure the appropriate boundaries are implemented

by our clients

. Geocoded for 911 addresses

. Updated and managed multiple geodatabases to track invasive plants

species

. Created alternative analysis maps to determine environmental impacts

. Updated and managed multiple geodatabases

. Performed wetland delineation, monitoring and mitigation

. Utilized Carlson CADnet and HydroCAD to determine stormwater runoff

rates and volumes

. Assisted with NPDES and Joint Permits

. Assisted with Department of the Army Permits

. Assisted with Phase I Environmental Assessments

Women's Center, Slippery Rock University, Slippery Rock, PA March 2011

-May 2013

Student Worker

. Collaborated with students to develop educational programs

. Created posters and informational brochures utilizing MS Publisher

Pennsylvania Center for Environmental Education, Slippery Rock University,

Slippery Rock, PA

Student Worker May 2011-October 2011

. Located environmental education news and events from agencies in order

to update the website

. Assisted in writing and editing the newsletter

Ernst Conservation Seeds, Meadville, PA September 2006 - March 2010

Inside Sales

. Handled customer service via phone calls, electronic communication and

in person

. Developed seed mixes for restoration and beautification for a broad

range of clients

. Updated our all paper system of seed test filing to an electronic pdf

system

. Managed all export and import documentation

. Transplanted native plants in the greenhouses and in the field

. Harvested seed by hand in both fields and swamps

Liberty Electronics, Inc. Franklin, PA June 1998- August 2006

Program Manager

. Led a team with purchasing, engineering, manufacturing and quality

control reporting to myself

. Managed government and private sector contracts with a product backlog

equaling $2.5 million

. Met with existing and potential customers to discuss ongoing and

possible new contracts

. Served as an initial trainee on the Eigner operating system in order

to train others in my department

ADDITIONAL TRAINING AND ACHIEVEMENTS:

Basic Wetland Delineation May 2015

. Completed a 40 hour course focusing on the US Army Corps Wetland

Delineation Manual

Department of Conservation and Natural Resources

March 2015

. Obtained Wild Plant Management Permit

Institute for Wetland and Environmental Education & Research, Inc.

July 2007

. Completed a two day outdoor training course: Plant ID: Wetlands and

Their Borders

Dale Carnegie Seminars Summer 2005

. Given the award for highest achiever

Slippery Rock University

. Dean's List All Semesters 2011-2014

. Completed 125 volunteer hours for the Office for Students with

Disabilities 2011-2012

. Awarded the recognition of Outstanding Sophomore, Junior and Senior

2012, 2013 & 2014

. Served as the treasurer of the Delta Tau Chapter of Sigma Gamma

Epsilon 2013-2014

. Received the Rhoda Evans Taylor Endowed Scholarship 2012 and 2013

. Received the Matthew Veltri Scholarship 2013

. Dean's Student Advisory Board Member 2013-2014

ADDITIONAL SKILLS:

Programs: ArcGIS 9-10.2, Spatial Analyst, 3D Analyst, ArcGIS Online,

Carlson CADnet, HydroCAD, Web Soil Survey, SWAT, GrADS, Google Sketchup,

Google Earth, Adobe CS6, AdobePro, Adobe Photoshop, MatLab, SAS, Trimble

TerraSync, GPS Pathfinder Office, MS Office Suite, Dreamweaver

Hardware: Trimble Handheld GPS units, Plotters

Other Skills: Web mapping, Technical Writing, Data Analysis, Lab and Field

Investigations



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