RAYMOND DASSRATH
(H) 952-***-**** (C) 612-***-****
acqmkv@r.postjobfree.com
KEY ACCOMPLISHMENT
99% customer retention
**** **** ******** ******* ****
Million dollars plus sales per year
Development and training for employees on new technologies, product and equipment.
Negotiated new contract from major retailers generating millions in revenues.
Manage and mentored a 10 person staff in customer relationship and professionalism
Managed multiple projects simultaneously within budget,time, successful results
PROFESSIONAL EXPERIENCE
LUBE TECH EQUIPMENT SALE AND INSTALLATION (2014-2015)
PROJECT MANAGER / ESTIMATOR/SALES AND SERVICE
Strong leadership, communication, and interpersonal skills, to achieve customer satisfaction
Develop new operational goals to increase production.
Led project teams responsible for new equipment installation successful results.
Onsite inspection and customer compliance training on Minnesota pollution control agency.
B H PETROLEUM EQUIPMENT COMPANY (2010-2014)
SALES CONSULTANT /ESTIMATOR
Increased annual profit overall.
Developed and design projects, add specification to contract documentation.
Implementation of new software application for both retail and commercial industries.
Introduction of new distributorship in a leading industrial and petroleum global market.
PUMP AND METER SERVICE SALES AND INSTALATION (1995-2011)
CUSTOMER SERVICE/PARTS MANAGER/SALES CONSULTANT.
Increase customer service and satisfaction to the highest level.
Conduct customers class room seminars on new products and technology
Increase inventory, manage warranty claims, scheduling, work progress.
Provide solutions on all laws, codes and regulations impacting the industry.
Exceed sales quota and achieve goals as a million dollar sales representative.
PICKLE FACTORY RESTURANT& BAR (1995 - 1998)
RESTAURANT OPERATIONS AND OWNERSHIP
EDM SPECIALTY TOOL (1993 -1995)
MACHINE OPERATOR
VECTOR ENGINEERING (1991-1993)
MACHINE OPERATOR
QUALITY MILLWORK INC (1987 - 1990)
PROJECT ESTIMATOR
TEXACO OIL REFINERY COMPANY (1976-1984)
MACHINIST /REFINERY MAINTAINANCE OPERATOR.
RICHARD MANUFACTURING COMPANY (1990 -1991)
EQUIPMENT OPERATOR
SAN FERNANDO TECHNICAL INSTITUTE (1976-1984)
PART TIME INSTRUCTOR
Instructed vocational students in the area of practical technology drawing with associated math and applied sciences.
EDUCATIONAL CREDENTIALS
RENOWN COLLEGE – GENERAL EDUCATION STUDIES
UNIVERSITY OF LONDON - APPLIED ENGINEERING DRAWING
SAN FERNANDO TECHNICAL INSTITUTE - ENGINEERING AND DESIGN STUDIES
MACHINE SHOP AND REFINERY MAINTAINANCE
BOARD OF INDUSTRIAL TRAINING - MACHINE SHOP APPRENTICESHIP TRAINING
DUNWOODY INDUSTRIAL INSTITUTE –ARCHITECTURAL DRAFTING
HENNEPIN TECHNICAL INSTITUTE - METALLURGY, QUALITY CONTROL AND AUTO CAD
UNIVERSITY OF ST THOMAS – CERTIFIED PROFESSIONAL PROJECT MANAGER