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Technician Engineer

Location:
San Antonio, TX
Posted:
July 07, 2015

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Resume:

William VanderMate

**** ***** **** *****, *** ***1

San Antonio, TX 78240

Mobile: 850-***-****

Email: acqmgo@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

6+ years’ experience installing, configuring, and maintaining Cisco routers and level 3 switches.

6+ years’ experience installing, operating, and maintaining crypto logic encryption / decryption units such as General Dynamics Taclane 175B, 175D, 250, 250x, and L3 Communications 245A for secure classified transmissions via LAN, ISP providers, or Satellite uplinks.

4+ years of working in a Windows Exchange, and Active Directory environment.

2+ years building, configuring, and maintaining File, Exchange, and Terminal servers.

Active Top Secret SCI DOD Clearance

Certifications: CompTIA Security + (Reestablished 07/2014)

TECHNICAL SKILLS:

Operating Systems Windows XP, Windows Vista, and Windows 7. Windows Server 2003 / 2008r2

Protocols LAN/MAN/WAN, TCP/IP, DNS, DHCP, SMTP, FTP,

TELNET, IGRP, EIGRP, OSPF, BGP, & VoIP

Mail Systems Exchange 2000/2003, Outlook, Active Directory

Hardware Cisco 1002, 1004, 1800, 2500, 2800, 3800, 7600 series routers. Cisco Catalyst 2960, 3500, 3550, & 3750 Switches. Klas routers. General Dynamics Taclane KG-175, KG-175D, KG250, KG-250X. L-3 Coms KOV-26 Talon Data Encryption Devices, and KG-245A. JDSU MVP 200 Video Probe. Satellite Communications suites: L3 Communications SHARK, Special Operations Command Deployable Node (SDN Medium & Lite), & Deployable Global Broadcast Suite (GBS). Dell & HP Servers/Workstations/Laptops, VSAT terminals Cheetah & Bgan.

Wireless Belkin, LinkSys, Dlink, Cradle routers and a solid understanding of all the 802.11x protocols and associated security algorithms.

Security Symantec and McAfee Antivirus.

Remote access VPN, Dameware, RDP, Cisco Unified Real-Time Monitoring Tool

Utilities Norton Ghost and Acronis True Image Imaging/Cloning software.

PROFESSIONAL EXPERIENCE:

11 Intelligence Squadron / 2nd Special Operations Squadron / Hurlburt Field, FL Dec 12 – Present

Two different contracts with (ASRC Federal & Woodbury Technologies) Full Motion Video Multicasting Network Administrator

Configuring and maintaining vital command and control asynchronous transfer mode (ATM) circuits for pilots to control remote drones in various remote locations around the world.

Working shifts that are one person deep for all networking issues to include live mission critical intelligence multicasting video streams.

Rapid troubleshooting live full motion multicasting video feeds, originating from various sites around the world, and to get these live broadcasts received to intelligence personnel for dissemination.

Installed, configured, maintained, and performed trouble shooting of multiple local, remote routers and switches of both classified and unclassified systems for mission critical live video feeds.

Loaded cryptographic keys and upgraded firmware to signal encryption units.

Loaded, configured, and trouble shooting of General Dynamics C4 System encryption devices such as KG-175 (D&G) models and KG-245A.

Created diagrams of network topologies for both LAN and WAN network connections.

Updated Mission Support Log (MSL) for ticketing all system / circuit outages and corrective actions.

Maintained all maintenance logs for commercial and military Area Service Interruptions (ASI’s) for all networks.

Provided daily updates to senior offices and personnel on current status of equipment and circuits.

Key Achievements: Maintaining and repairing active circuits for command, control, and video broadcasting of remote flying drone aircraft.

Environment – Hardware: Cisco ASR 1002 & 1004 routers, Cisco 7609’s, Catalyst 3750G switches, Geminus G2-X, JDSU MVP 200, Power Edge R710 servers, KG-245A & KG-175D encryption units. Software: Solarwinds, CHaRM 3.0, Common HAIPE Manager 2.1, FaCIT 6.3.1, Putty, TFTP Server.

ManTech International Inc. / Hurlburt Field, FL Jul 10 – Apr 12

Network Engineer / System Administrator

Rebuilt, Maintained, Updated, Troubleshot three Top Secret / SCI / special program remote site networks. To include Exchange, File, and Terminal servers, plus all associated networking devices like routers, firewalls, switches throughout the building while maintaining separation requirements for classified systems in accordance with AFI 33-203 Emission Security Guidelines.

Engineered, Designed, Wired, Configured, and Installed new Thin Client TS/SCI/SAR closed loop classroom by use of WYSE terminals, Cat 5e, Fiber optic cable, Cisco switches, Dell Servers.

Performed duties as Administrator / Maintainer of all Automated Data Processing Equipment (ADPE) Custodian of over 700 pieces of electronic equipment varying in classification levels from unclassified through TS/SCI/SAR in two buildings.

Created continuity logs for all aspects of day to day basis and specific mission requirement oriented duties for office personnel to use for mission accomplishment in event of my unavailability.

Performed duties as COMSEC Responsible Officer (CRO).

Maintained, Troubleshot and operated all Tandberg Video Teleconferencing Suites all at the TS/SCI level or above.

Key Achievements: As the sole system administrator and network engineer, moved all networks to include all associated equipment, routers, switches, servers, power, racks, and cabling from one section of the building to another. Also reinstalled all systems as well as all required subfloor cabling connections and workstation connections with in a one week’s period back to 100% operability from what was scheduled as a month’s down time operation.

Environment: Dell, HP Servers, Juniper router, Cisco router and switches, Tiger switches, WYSE thin clients, KVM multi port switchers, Taclane KG-175B and KG-175D encryption devices. Tandberg VTC equipment,

USAF Dec 08 - Present

919th Special Operations Wing / 919th Special Operations Communication Squadron / Duke Field, FL

Computer, Network, Switching and Cryptographic Systems Technician (5-Level Qualified)

Configured, Operated, and Maintained routers, switches, firewalls, redcom slice, call managers, VIOP phones, encryption units, and workstations for Theater Injection Rapid Response Tactical Deployable Communication Systems

COMSEC Responsible Officer CRO and Secure Voice Responsible Officer (SVRO) for all secure voice and electronic communications of the 919 Special Operations Wing to include maintaining, updating records, updating equipment, and issuing of equipment and classified cryptographic keys to units, and squadrons.

Configured, Operated, and Maintained routers, switches, firewalls, redcom slice, call managers, VIOP phones, encryption units, and workstations for Theater Injection Rapid Response Tactical Deployable Communication Systems

Assisted and conducted initial new technology testing of SecNet 54 data encryption devices with the tactical equipment. Found system failures and successes and gave identified situations to equipment manufacture for revamping of design.

Total reconfiguration of 5 Tactical SHARK units for deployment with Special Forces units and trained these units on how to setup, configure, and use of equipment.

Key Achievements: Brought annual COMSEC inspections from a satisfactory to outstanding status. I initiated new measures to create ease of maintaining records for COMSEC account. I created new database for inventory of base wide Land Mobile Radios to show accountability. I am the sole member for training and qualifying personnel on certain specialized deployable equipment.

Environment: General Dynamics encryption units – KG-175, 175D, 250, 250x, L3 Talon KOV-26 encryption card, Cisco routers & switches, Klas routers, Dell & HP Servers/Workstations/Laptops, Tandberg video teleconferencing units, VSAT terminals Cheetah & Bgan. L3 Communications Secure Highspeed Agile Reachback Kit (SHARK), Special Operations Command Deployable Node (SDN Medium & SDN Lite), Initial Communications Element Version 3 (ICEv3) & Deployable Global Broadcast Service Unit (GBS).

USAF Combined Joint Special Operations Air Component / Balad Air Base, IRAQ Dec 09 – May 10

Computer, Network, Switching and Cryptographic Systems Technician (3-Level Qualified)

Assured system availability of command and control to mission critical sections during prolong power outages to complete current actively running mission requirements with no system downtime which provided security and mission data to Special Forces personnel actively in the field.

Maintained core servers and network equipment worth 7.5 million dollars with a 99% availability rate.

Resurrected the Global Broadcast Service (GBS) Satellite downlink media steam. Enabling vital live Predator unmanned aerial vehicle (UAV) live video feeds for the - Combined Joint Special Operations Air Component (CJSOAC).

Configured, installed, and maintained all cabling, conduit, and network Cisco switches for 4 brand new trailers valued at over 1 million dollars while conforming to guidelines given of unclassified and classified media separation as per Air Force Instruction (AFI) 33-203 for electronic emission security.

Provided hardware and software support as Help Desk Technician and personally closed over 1,300 trouble tickets for clients with in a 4 month period, with 70% resolved within initial trouble shooting phase and documented all actions for records.

Key Technician to communications setup for three new Air Force field directorates providing senior leadership with command and control at all times.

Key Achievements: Solely repaired equipment by reconfiguring with COTS systems to work with a specialized gear suite to provide vital live aerial video mission data that had been otherwise unavailable to the command and control mission personnel. Wired, terminated, and configured cables and switches for four new directorate building networking systems. Each building contained over 200 connections of multiple classifications which provided mission critical communications for senior leadership all while in accordance with AFI 33-203 Emission Security Guidelines.

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Environment: Dell, HP workstations / laptops, Cisco routers and switches, Global Broadcast Service (GBS), Deployable Tactical Local Area Network (Taclan), VOIP phones, Joint Broadcast System (JBS), Special Operations Command Deployable Node (SDN Medium)

USAF 81st Training Wing / Keesler AFB, MS Dec08 - May09

Computer, Network, Switching and Cryptographic Systems Technician Apprentice (Student)

Studied configuration and trouble shooting of networking switches, routers, encryption devices, and VPN's.

Studied implementation and use of VLAN (virtual local area network) on switches and use of sub interfaces on routers.

Performed installation and configuration of Linux systems, and install and configuration of Microsoft Windows Server.

Maintenance and Use of KG-194, KG-194 A, and KG-84 encryption devices.

Performed set up, installation, configuration, test, and administration of Theater Deployable Communications - Integrated Communications Access Packages (TDC/ICAP).

Studied electronic principles such as integrated and transistor circuits; waveform techniques', shift registers, counters, buffers, logic gates, and flip-flops; capabilities, limitations, operation, use of electronic test equipment; binary, octal, and hexadecimal numbering systems; basic computer programming techniques; writing diagnostic test routines; interpreting technical orders, wiring diagrams, and schematic drawings.

Conducted secondary training courses afterhours to assist and train fellow and junior classmen in a study hall environment.

Key Achievement: Distinguished Graduate of class with overall score of 97.2 maintaining a 3.9 GPA. I scheduled after hour group studies and provided individual assistance to fellow classmen in helping those classmen achieve better scores and honor graduate achivement.

Environment: Cisco routers and switches, ATM multiplexers, Cat5e and Fiber optic cabling, study and training

Northwest Florida State College / Niceville, FL 2003 - 2007

Cisco Academy Student (Part-time Student)

Computer courses of study

1.

2.Introduction to Programming and Conceptual Logic

3.Network Technician

4.Windows Client Operating Systems

5.Programming in Visual Basic

6.Advance Application Programming in Visual Basic

7.Microcomputer Servicing

8.Microcomputer Applications

9.Windows Server Environment

10.Networking Fundamentals

11.Introduction to Network Security

12.Router Theory

13.Introduction to the World Wide Web

14.Introduction to Windows

15.Computer Applications for Business

16.Introduction to Programming and Conceptual Logic

17.Network Technician

Key Achievement: Consistent Dean’s List. Maintained 3.44 GPA

References: Available upon request.



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