RANDELL ALEXIS P. SABILALA

L** BLK* GINGA SUBDIVISION P. MONTOYA STREET

SILANG, CAVITE

Contact #: (046-***-****/091********

acqmf2@r.postjobfree.com

OBJECTIVES: A position that will effectively utilize acquired experiences, training, competencies and commitment to my excellence.

WORK EXPERIENCES:

Just For You Homes

Position: General Virtual Assistant/Admin Assistant

Date Started: March 2015-Present

Bloggers Ng Pinas

Position: Social Media Manager (part-time)

Date Started: July 2013- July 2014

Responsible to manage social weekly media plans as well as facilitating questions and enagagements on our Facebook community page. Provides assistance to administrators with online documents such as lead researching, writing proposals, and website contents.

Actively monitoring the posts and comments of members per posts.

Ad-hoc tasks are welcome.

Margo Halberts Corporation

Position: General Virtual Assistant (On Call)

Date Started: August 2014- March 2014

I do General Task such as PowerPoint Presentations, Word Document and basic office tasks needed by the client. Provides assistance in doing flyers and brochures for the business and for the clients under the company. Administrative tasks are done as requested.

Iqor Philippines Inc.

Position: Customer Service Representative

Date Hired: November 15,2013

Date ended: July 12,2014

Provide excellent Customer Service to prepaid Customers for

T-Mobile US. Activations, Billing, Basic Troubleshooting and all

aspects of Customer Experience with T-Mobile US prepaid Customers.

Genting Hong Kong Ltd – Star Cruises

Position: Officer-Contact Centre

Date Hired: May 02,2012

Date Ended: Dec.13,2012

Handle bookings of members of Star Cruises, Genting Higlands Resort and Resorts World Sentosa for the redemption of their points to go on a cruise. Provide details regarding booking such as type of cabin, # of pax and # of points to redeem for a booking.

Provide information on embarkation as well as disembarkation from a cruise they are entitled to. Inform member as well of the promotions they are entitled to for them to take advantage of such promotion to cruise with the leading cruise line in Asia, which is now known as, StarCruises.

Teletech Holdings Corporation

Position: Business Activations and Billing Specialist

Date Hired: November 22,2010

Date Ended: April 10,2012

Handle aspects of Mobile Billing and Mobile Activation Support in resolving the inquiries of customers and account holders. Be able to provide Retail Dealer support for them to be able to achieve the success in assisting customers in the shop.

Inquiries on new connections, as well, as existing connections regarding the network and regarding bill disputes. Explaining in a simple way the tough and hard to understand bills that was sent to them.

Chase Technologies Corporation

Position: Telemarketer

Date Hired: April 12,2010

Date Ended: June 15,2010

Market for possible clients via phone and answer queries raised by existing clients and provide solution to queries raised on the company’s products and services rendered for clients.

I also Audit Calls for existing clients for follow-ups on problems raised for a particular service provided by Chase Technologies Corporation.

Intercontinental Hotels Group

Position: Priority Club Rewards- Account Manager Phone Representative (Customer Service)

Date Hired: August 13,2007

Date Ended: January 05,2009

Handles all aspects of Priority Club Rewards Programs and serve as a liaison between guests and hotels in order to maintain and provide excellent as well as quality customer satisfaction. Responsibility in giving notable customer service and managing Priority Club Rewards member’s account worldwide.

Provides assistance to the hotel members and hotel guests in Account Management, Room reservations for IHG Hotels such as

Intercontinental Hotels and Resorts, Crowne Plaza, Holiday Inn, Holiday Inn Express, Hotel Indigo, Stay bridge Suites, Candlewood Suites and other partner hotels Worldwide, Hotel’s rates, facilities, room availabilities and location and Member’s benefits and point conversion to co-partners.

EDUCATIONAL BACKGROUND:

TERTIARY Philippine Women’s University

Taft Avenue, Manila

Year Graduated – 2007

Course Bachelor of Science in Nursing

SECONDARY Infant Jesus Academy

Silang, Cavite

Year Graduated – 2002

PRIMARY Father Michael Donoher Memorial School

Silang, Cavite

Year Graduated – 1998

SEMINARS/ TRAININGS

Globalization and Technological Advances: Impact on the Nursing Profession

August 12, 2006

Concert Hall Philippine Women’s University- Taft, Manila

Hotel Help Desk Cross Training

August 22,2008

Priority Club Rewards Service Center

Makati City, Phils.

Philippine National Red Cross Training

Standard First-Aid and Basic Life Support-CPR

January 12-17, 2009-National Headquarters- Manila

PERSONAL DATA:

Date of birth : December 05,1985

Place of Birth : Silang, Cavite

Civil Status : Single

Religion : Roman Catholic

Height : 5’4”

Weight : 145lbs

Sex : Male

Father’s Name : Alexander Sabilala

Occupation : OFW - Seafarer

Mother’s Name : Nelia Sabilala

Occupation : Dentist

Languages or dialect

Can speak or write : English and Filipino

Person to notify

in case of emergency : Nelia Sabilala

Address : Lot28 Blk1 Ginga Homes Subd. Silang,Cavite

Contact #(s) : 046-***-****/091********

CHARACTER REFERENCES:

Ms. Len Lustina

Relationship : Human Resource Manager

Position : Human Resource Specialist, Intercontinental Hotels Group Makati City Phils.

Contact # : 091********/ (02) 857-8800

Ms. Fe Pangilinan

Relationship: Immediate Supervisor

Position: Marketing Supervisor, Chase Technologies Corporation

Contact #: 091********/ (02) 551-3140 to 42

Mrs. Rizalina Medina

Relationship: Immediate Supervisor

Position: Operations Supervisor, Teletech Holdings Corporation

Contact#: 091********

Emmeline Faye Dela Cruz

Relationship: Immediate Supervisor

Position: Operations Supervisor, Star Cruises

Contact #: 092********

Ralph Ariza

Relationship: Supervisor

Position: Operations Manager, T-Mobile US

Contact #: 091********

Rey M. Baguio

Position: Founder Bloggers Ng Pinas, RMB Biz Solutions

Contact #/ Email: 092********/ acqmf2@r.postjobfree.com

Mildred Manahan

Position: Project Manager

Contact #/ Email: 092********/acqmf2@r.postjobfree.com

I hereby certify that the above information is true and correct to the best of my knowledge and behalf.

Randell Alexis P. Sabilala

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