Post Job Free

Resume

Sign in

Service Quality Control

Location:
Saint Charles, MO
Posted:
July 07, 2015

Contact this candidate

Resume:

KEVINS DAVIS

**** *********** ***** **. *******, MO 63304 314-***-**** acqmb6@r.postjobfree.com

Objective

Management

Summary

Management experience in sales for over 25 years in automotive industry. Fluent in most major computer systems to include all automotive Dealer systems. Extremely qualified Journeyman Service Advisor for the last 18 years and member of 777 Local Machinist Union. Have owned and operated my own business in the Power Sport industry. Confident that I can achieve any goal set in front of me if given the opportunity. I wish to utilize my skills and experience for the greater benefit of the company and to allow myself opportunities for advancement

Experience

Service Advisor

Autocenters Nissan Wood River, IL 62095

October 2012 –August 2013

SERVICE ADVISOR

Duties to include initial intake of customer vehicles, addressing concerns, creating repair orders for vehicles, selling additional service and processing of repair orders in a manner which the customer was always satisfied . Other responsibilities included overseeing technicians to make sure that service work was completed in timely manner and quality control of repairs performed to make certain that repairs were completed properly. Processing of completed repair orders that sometimes included final cashiering of customers bill

SERVICE ADVISOR

Dean Team Automotive Group Kirkwood, MO 63122

September 2009 – October 2012

Duties to include initial intake of customer vehicles, addressing concerns, creating repair orders for vehicles, selling additional service and processing of repair orders in a manner which the customer was always satisfied . Other responsibilities included overseeing technicians to make sure that service work was completed in timely manner and quality control of repairs performed to make certain that repairs were completed properly. Processing of completed repair orders that sometimes included final cashiering of customers bill.

OWNER OPERATOR

ULITMATE POWERTOY OUTLET, LLC. 15233 Manchester Road Ballwin, MO 63011

March 2006 – March 2009

•Own and operate a small Power Sport company selling and servicing atv's, gas powered scooters and off road vehicles.

•Started business from home and grew company into small retail location within 2 months.

ASSISTANT SERVICE MANAGER

Merrolis Chevrolet 367 and Parker Road St. Louis, Mo

January 2005 – January 2006

• Responsibilities included initial intake of customer vehicles in service area for needed repairs, addressing concerns, creating repair orders and selling repair service.

•Responsible for over 12 technicians repairing customer vehicles and quality

SERVICE ADVISOR

Dean Team Automotive Group Ballwin, MO 63011 636-***-****

March 1999-January 2005

• Duties to include initial intake of customer vehicles, addressing concerns, creating repair orders for vehicles, selling additional service and processing of repair orders in a manner which the customer was always satisfied..

•Other responsibilities included overseeing technicians to make sure that service work was completed in timely manner and quality control of repairs performed to make certain that repairs were completed properly.

•Processing of completed repair orders that sometimes included final cashiering of customers bill.

•Responsible for over 13 repair technicians and quality control of repaired vehicles.

Extremely customer friendly with the ability to sell needed services to customers in professional manner

Education

[Degree obtained]

Oklahoma University Norman, OK,

1985

Business Major with Computer Science Minor

References

Tony Julius 314-***-****

Kevin Peck 314-***-****

Leon Sanford Jr. 314-***-****



Contact this candidate