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Customer Service Manager

Location:
Philippines
Posted:
July 07, 2015

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Resume:

JAY ANTHONY V. GUTIERREZ

Tel No. : (**)*******

Mobile No.: 092********

Email Address: acqmb0@r.postjobfree.com

OBJECTIVE

To acquire a challenging career that can allow me to contribute to the continued growth and success of the company by utilizing my skills, work experience and education.

PERSONAL INFORMATION

HEIGHT : 5’5”

WEIGHT : 125 lbs

LANGUAGE SPOKEN: English and Filipino

BIRTHDAY : March 31, 1984

ADDRESS: 43 Bernardo St. Sumilang Subd. Dalandanan, Valenzuela City

SKILLS SUMMARY

Project Supervising and Managing

Interpersonal and Communication Skills

Customer Service

Report Preparation

Scheduling of Work load

Computer Savvy

Basic Driving Skills

Knowledge on BOSH

EDUCATIONAL ATTAINMENT

Bachelor of Science in Civil Engineering (until 3rd yr.)

Technological University of the Philippines . Taft Avenue

Bachelor of Science in Electronics and Communications Engineering(graduate)

University of the East . Caloocan

WORK EXPERIENCE

Company: Miescor Logistics (formerly Landbees Corporation), Subsidiary of Meralco

Designation: Project Supervisor

Perform the tasks of supervising and monitoring the work flow and making adjustments as the daily plan changes.

Handle responsibilities of developing long term plans and strategies to the future workloads.

Responsible in the deploying of manpower to their designated work assignment

Coordinate to different team leaders in improvements of their facilities

Provide reliable solutions to the concerns of the client.

Responsible for the safety conditions of the team/organization.

Architecture lay-out of civil engineering related projects.

Implementation of safety rules and regulations on the workplace.

Company: SM Store Aura Premier

Designation: Building Administration Manager

JOB PURPOSE:

Responsible in operation and maintenance of all electrical and mechanical equipment used in air conditioning, plumbing, building and building facilities

Maintenance of cleanliness, orderliness and the over-all attractive appearance of the common areas in the assigned branch

ESSENTIAL FUNCTIONS:

Ensures the proper operation and maintenance of all machines, equipment, apparatus, fixtures, and accessories at all times

Ensures that all required engineering and sanitary works are completed per schedule

Ensures thorough orientation and training of all Engineering personnel regarding to the department's operations, procedures, machines, equipment and tools according to standard engineering and maintenance practices.

Ensures proper turnover of shifts

Updates Top Management of machine breakdowns and interruptions that may have affected the over-all store operations

Ensures safekeeping of all records, permits and licenses conducted by the City Engineers Office and related government authorities.

Give monthly report relative to the operation, repair and maintenance, utility consumption report and related activities of his department concern.

Investigates and recommends appropriate disciplinary action against erring personnel.

Accounts for the proper changes covering manpower and requisition

Makes daily check of floors, public areas and facilities to ensures that cleanliness standard have been met.

Responsible for supervising and participating in the activities engaged in the repair and maintenance of the center's building structure, fixtures and furniture’s, and construction of temporary facilities.

COMPUTER SKILLS

Microsoft Word, Excel, and Powerpoint

Basic Programming Using C program

Drawing Layout using MSPaint

Drawing Layout and Design using Autocad

TRAININGS AND SEMINARS

1.Autocad 2012 with color rendering

MicroCADD caloocan - September 2012

2.Basic First Aid and CPR

Red Cross at Reinnasance Bldg. - February 2013

3. Basic Occupational Safety and Health

PEME at Meralco Training Camp - November 2013

4. Basic Occupational Safety and Health

People360 at SM Corporate Bldg D – August 2014

CHARACTER REFERENCE

1. Name: Engr. Jeffrey Manaog

Position: Engineer, Globe Telecoms

Number: 091********

2. Name: Jefferson Talusig

Position: Bldg. Admin Manager, SM Store Sucat

Number: 093********



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