JAMES BABAK
*** ******** *****, ********, **** **015
614-***-**** • acqlwo@r.postjobfree.com
SUMMARY
An accomplished management professional responsible for running document imaging and production centers. Extensive experience in large project management and proven history of resource allocation and logistics management in the performance of customer projects of various sizes. A highly developed ability to bring creative solutions to match customer needs.
PROFESSIONAL EXPERIENCE
Ricoh USA, Columbus, Ohio 1997 to 2015
Ricoh Legal
OPERATIONS MANAGER (2004-2015)
Directed daily operations for a 24/7 document imaging and production center with responsibility of leading sales and operations staff of up to 30 people. Accountable for managing shop financials including P&L and yearly budgets. Responsible for the scheduling and logistics of all client projects.
Achieved or exceeded company goals for revenue and operating income with the office being recognized as both a top 10 star performer and top location of the year.
Contributed to updating company best practices and creating training materials utilized nationwide. These materials increased the speed and efficiency with which production staff could be trained on processes and equipment.
Advised and assisted in a pilot program that resulted in the creation of the company's first centralized invoicing team and allowed for a reduction of administrative expenses nationwide.
Coordinated large projects requested by various local and national clients as well as various government and law enforcement agencies to successful completion in accordance with client specifications.
Recruited, hired and trained operations staff, creating a team that maintained a 99.5% record of error free work.
PRODUCTION MANAGER (2001-2004)
Managed operations and support staff of up to 24 people in a 24/7 document imaging and production center with responsibility for scheduling and logistics of all client projects. Accountable for revenue achievement, production budgets and overall operations productivity.
Implemented new imaging services in the Columbus office and trained the staff in the proper use of the software and equipment.
Created a dedicated onsite team capable of traveling to client designated locations. This team allowed the ability to respond quickly and efficiently to special client requests.
Instituted tracking tools that brought the office into compliance with company audit and best practices requirements.
Coordinated projects of up to 1.5 million images and 2 year durations to successful completion in accordance with client specifications.
JAMES BABAK
383 Stonhope Drive, Delaware, Ohio 43015
614-***-**** • acqlwo@r.postjobfree.com
SHIFT MANAGER (1997-2001)
Managed 12 to 15 staff members in the performance and successful completion of clients copy, imaging and binding projects.
Managed the introduction and implementation of imaging services in the Cleveland office and trained the staff in the proper use of the software and equipment.
Selected to establish and maintain shop par levels and control purchasing of all supplies.
Chosen to perform as acting production manager for satellite office for extended periods.
Record Publishing, Stow, OH 1995 to 1997
PRODUCTION MANAGER
Managed a staff of graphic artists, proofreaders, production and darkroom staff in the layout of 8 weekly newspapers and various specialty publications
EDUCATION
University of Akron, Akron, Ohio
Bachelor of Fine Arts
TECHNICAL SKILLS
• Microsoft Office
• Adobe
• eScan-IT
• EnCase
• Outlook
• Lotus Notes