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Customer Service Administrative Assistant

Location:
Los Angeles, CA
Posted:
July 06, 2015

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Resume:

JENNET I. LISING-PERLAS

**** ********* ***** #*** ****: 213-***-****

Los Angeles, CA 90039 acqlwe@r.postjobfree.com

CAREER OBJECTIVE

Obtain a challenging administrative assistant position in a fast-paced environment that will utilize my knowledge, aptitude, and interpersonal skills developed through academic and work experience.

SKILLS

Excellent Organizational Skills

Bilingual (English & Tagalog)

Superior customer relation skills

Ability to multitask with strong attention to detail

Excellent memory

Computer proficient

PROFESSIONAL EXPERIENCE

Novitex Enterprise Solutions/Snell & Wilmer, LLP - (May 2009 – Present)

Admin Associate/Legal Receptionist/Office Services

Handles copy jobs, scan documents, prepare shipments, assist secretaries in setting up documents for filing.

Ensures conference rooms are well equipped with supplies use for all set ups such as depositions, board meetings, video conferences, etc.

Immense ability to maintain a good working relationship with all co-workers, clients, and the public and to use good judgment in recognizing scope of authority.

Strong interpersonal, communication and organizational skills.

Uncommon ability to exercise good judgment to prioritize work, detail oriented, meticulous proofreading paperwork.

Maintain a neat and clean office environment, ensuring conference rooms are ready for meetings, stocking kitchen and place orders to replenish office supplies.

Assist the firm with Audio / Visual conference room set-ups, provides IT inventory controls and backup assistance as directed.

Ensures all reprographics projects are completed according to instructions provided on job tickets.

Shaw Terhar & LaMontagne, LLP - (November 2007 – January 2009)

Legal Receptionist

Provides Administrative support to admin, paralegal, secretary and the partners of the firm.

Facilitates communication between legal staff by setting up conferences and provides the necessary materials needed for the depositions, mediations and all other meetings.

Maintain a neat and clean office environment, ensuring conference rooms are ready for meetings, stocking kitchen and office supplies.

Classifies incoming and outgoing mails.

Ensures printers / fax / copiers and phones are in proper working order, assisting with preparation for the staff.

Excellent ability to respond to all prospective client inquiries in a professional manner.

Strong oral communications skills including ability to listen to and interact with a diverse group of people.

Profound ability to respond to varied requests and perform several duties at the same time.

Excellent ability to deal effectively with a variety of personalities and situations requiring tact, judgment, and poise.

Uncommon ability to perform secretarial and clerical duties with speed and accuracy without immediate and constant supervision.

In-depth ability to prioritize multiple assignments.

Demonstrated high-level abilities of various computer software programs and fluency in using standard office software.

Excellent Oral and written communication skills including English grammar, spelling and punctuation.

Strong analytical and problem solving skills.

John Levy Lighting Productions, Inc. - (April 2005 – September 2007)

Administrative Assistant

Strengthened Administrative, Clerical and Financial Management

Prioritized multi-tasking in a busy and chaotic environment.

Attained excellent interpersonal skill, phone manners, office etiquette and handled high volume of calls.

Scheduled meetings, conference calls, appointments and coordinated attendance at seminars and events.

Prepared official correspondence and compiled records.

Ensured monthly schedules are well organized and updated.

Organized travel arrangements.

Classified incoming and outgoing mails.

Systemized copying/binding/delivery of correspondence, photos, reports and brochures.

Diagnosed workload with Office Manager and other Administrative Team to maximize efficiency.

Upgraded Client/Contact Database as requested by technical staff.

Monitored office supplies and oversaw inventory.

Macy’s West (Glendale, CA) - (October 2004 – September 2006)

Sales Associate/Cashier

Demonstrated strong and outstanding customer service.

Administered the assigned department at all times.

Supervised proper cash management procedures.

Carraz Boutique - (September 2004 – May 2005)

Sales Associate

Maintained records of all clients.

Recorded and updated the inventory database.

Processed and monitored cash flow.

Perlas Chan Abrenica Law Firm - (December 1998 – December 2000)

Legal Assistant/Front Desk Receptionist

Managed customer care and relations.

Maintained and organized records of all clients.

Coordinated lawyer’s schedules, meetings, travels, court hearings and client calls.

Systemized incoming and outgoing mails.

Philippine Science and Technology Centers - (November 1996 – November 1999)

Registrar Assistant/Admissions Assistant

Improved and upgraded records of school enrollees.

Audited cash receipts from students.

Conducted career orientation seminars.

Educated faculty staff, teachers and students on school policies and procedures.

EDUCATION

Bryan University (2011-Present) - Court Reporting

Philippine Science and Technology Centers (1996-1998)

Bachelor of Science in Computer Technology

COMPUTER SOFTWARE & EQUIPMENT

Software: Windows 7, Microsoft Office 2007 & 2010, MS Outlook, Publisher, Microtek Scan Wizard, Microsoft Windows XP, Lexis Nexis, Adobe Acrobat

Salary Requirement: $22.00/hr.

REFERENCE AVAILABLE UPON REQUEST



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