Melissa Cullen

**** **** **. *** **

Bridgeport, CT 06606

203-***-****

acqlvg@r.postjobfree.com

Objective

Seeking a position in which I can utilize my communication, organizational, and customer service skills while caring for and working with animals.

Experience

[02/07 - 07/09][The Pet Company]

[Assistant Manager]

● Opening and closing the store

● Managing employees requests/complaints/schedule

● Inventory

● Customer complaints/requests

● Handling cash register and deposits

● Customer service

● Training and interviews

● Handling and caring for animals

● Assisting the veterinarian

[08/09 - 07/10][TruPro LLC]

[Sales Representative]

● Customer Service

● Meeting monthly quota

[12/10 - 7/11][Honeyspot Deli]

[Cashier/Cook]

● Customer Service

● Cleaning and breaking down the store

● Food preparation

[07/11 - Current][LeadQual LLC]

[IRE]

● Calling a minimum of 250 leads a day

● Qualifying and transferring leads

● Handling questions and complaints appropriately

● Handling inbound calls.

● Having a wpm minimum of 55

● Customer Service

● Working with customer scheduling, complaints and inquiries.

Education

[08/04 - 06/08][Platt Tech High School]

[High School Diploma]

● Hairdressing and Cosmetology License

● Microsoft Excel

Skills

● Fluent in American Sign Language

● Knowledge of Microsoft Word/Excel

References

References are available upon request

Contact this candidate