OBJECTIVE

I am currently exploring the possibility of obtaining a position within the Administrative,

Management and/or Recruiting area including Human Resource, in a challenging yet healthy

environment, providing opportunities for organizational growth and advancement. Where I

can utilize my experience and skills toward becoming a valuable team member. I am highly

experienced with all types of insurance including and not limited to Manage Care and the

importance of these. As a team player I am able to integrate and adapt effectively to people,

situations and work environment. My work is efficient and I provide patient and medical

providers care in a professional and efficient manner. Below I have included my resume for

your review. Pursuing a highly rewarding career is my goal.

EDUCATION

ACADEMY OF CAREER TRAINING KISSIMMEE, FL 11/2009

Cosmetology

INTERNATIONAL JR. COLLEGE CAGUAS, PR 09/1997

Airline & Tourism

VOCATIONAL FOUNDATION, INC. NEW YORK, NY 02/1996

Office Technologies

JOHN F KENNEDY H.S BRONX, NY 06/1995

High School

EXPERIENCE

VIP Family Practice Kissimmee, FL

Practice Administrator 01/2014 – 09/2014

practice management

marketing/event coordinating

eClinical works software hardware support; from training to go-live-day and

thereafter Emdeon Clearing House enrollment including and not limited to

EDI, ERA, EFT enrollments

worked closely with physician and employees to develop a business plan, better work

flow to best accommodate patients as well as physician and staff after business

suffered in 2013 both employee and financial hard impact

involved in our billing process with our out sourced billing company based out of

Tampa, FL

end of day reports, quarterly reports, daily summary; end of day reports

working side by side with various Provider Relations Representative to get

office credentialed, on panels, Heidis Measurement Orientations, etc

insurance verifications, in bound/out bound referrals, check in, check out

assisting. (coverage in both front office and back office)

accounts payables/receivables and payroll

working closely with doctor to get the office up to speed in order to begin

credentialing and opening up panels for Medicare Manage Care and all that

is to be prepared, marketing, budgeted, etc

Orlando Family Physicians Kissimmee, FL

Care Coordinator/Assistant Manager 09/2010 – 12/2013

front office lead

assuring all staff is following protocols & procedures

insurance verification, check-in, check-out

assisting with marketing/event coordinating and patient liaison

weekly/monthly cash reports & patient volume reports according to insurance

working closely with back office for Heidis Measurements, MRA Scores/Grades

reporting daily volume/daily activities

closing end of day/deposits

patient coordinator back-up for all physicians preparing in-bound/out-bound referrals

coordinating patient activities such as celebrating their birthdays, bingos, open

enrollment introduction speeches etc.

preparation of payroll for corporate to balance and complete

resolving incident reports/insurance patient grievances

worked closely with management to plan, coordinate, direct and supervised various

elements of a medical facility

Osceola Cancer Centers Kissimmee, FL

Financial Counselor/Front Office Supervisor 02/2007 – 06/2010

front deck supervisor

assistance in accounts/receivables payable for practice administrator

financial counseling prior to patients undergoing Chemotherapy and/or Radiation

treatment

posting charges for office consults, radiation, oncology, hematology, patient payments

& hospital consults (rounds)

check-In/check-out

insurance verifications/authorizations & referrals

Cancer Centers of Florida Orlando, FL

Financial Counselor/Practice Trainer 04/2002 – 12/2006

assuring all front office staff in all sites perform all job descriptions as stated on

company policy and procedures manual

front office/back office back up

financial counseling prior to patients undergoing chemotherapy and/or radiation

therapy treatment

posting charges for radiology scans, patient visits and treatment & insurance payments

check-in/check-out

insurance verifications/authorizations & Referrals.

SKILLS

MICROSOFT WORD/PUBLISHER, EXCEL, POWER POINT E-CLINICALS SOFTWARE,

35WPM, INTERNET NAVIGATION, MANAGED CARE, FULLY BILINGUAL

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