Permanent Address Menaka R.

# ****, *** *****, ************ ****, +91-973*******

K. R. Mohalla, Mysore - 24 acqlow@r.postjobfree.com

Karnataka

Present Address

Shree Ganesh PG,

#***, ****** ***el Libra, Hosur Main Road,

2nd Main, 2nd Cross, C.L. Layout,

B.R.C. Post, Bangalore - 29

Career Objectives

A creative, dynamic individual possessing the desire to undertake new challenges and to complete the

undertaken task successfully. A team player who can motivate the team to arrive at the objectives within

the given stipulated time. To be able to cope-up with the ever increasing work pressure and work with

minimum guidance. Very eager to learn new technologies and like to take up challenges and overcome

with outstanding results.

Professional Experience

October 2013 – Till Date

Frontier Business Systems Pvt. Ltd.

March 2010 – Feb 2011

CSR, First Source Ltd.

Jan 2009 – March 2010

Receptionist

Professional Experience Details

Service Desk Executive

Frontier Business Systems Pvt. Ltd. October 2013 – Till Date

•Coordination in organizing engineers for projects.

•Handled coordination for projects such as Indian Overseas bank, NTRO, Mahindra Holidays, etc

•Handling Lenovo account and coordinating with Engineers and OEM.

•Handling IBM Server coordination with Engineers and OEM.

•Day to day ticket logging, follow-ups until ticket closure.

CSR

First Source Ltd. March 2010 – Feb 2011

•Responsible for troubleshooting broadband connectivity & Voice Fault related issues.

•Process: Talk Talk, U.K.

•Worked as receptionist at Advocate Office, Mysore from Jan 2009 – March 2010

Education / Training Programmes

1Have completed my internship with The Hindu from 11.10.2002 to 10.10.2002.

2Bachelor of Arts (Journalism) Christ College Bangalore.

3Passed PUC from Mari Mallappa’s Junior College Mysore

4Passed SSLC from Christ the king Convent Mysore

Technical Skills

5Operating Systems: Windows Vista, Windows XP, 98.

6MS Office, Basic typing skills.

Personal Details

Late.B. Rajagopal

Father’s Name ::

02-02-1981 / 29 Years / Female

Date of Birth / Age / Sex ::

Telugu, English, Kannada, Hindi &

Communication :: Malayalam

Indian / Hindu

Nationality / Religion ::

Place: Bangalore

Date: (Menaka R.)

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