Jerry Creel

**** ****** ***, **. ****’s, FL *****

904-***-**** acqlix@r.postjobfree.com

Professional Summary

A Demonstrated achiever with history of high performance, as well as a U.S. Army veteran with strong leadership and management talent. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Experienced in electrical, water, and wastewater distribution systems, influencing others and communication.

Education/ Training

NAVFAC Construction Quality Management for Contractors

University of North Florida, Jacksonville, FL

Bachelor of Science in Business Administration

Columbia College, Columbia, MO

Concentration in Management

2014

2011

Associate of Science Degree, Computer Applications and Networks Coleman University, San Diego, CA

2004

Career History & Accomplishments

Utilities Operations Manager, Fluor Federal Solutions 8/2014-present

Provides oversight of all RBOS-1 utilities annex operations and maintenance at Naval Station Mayport and Naval Air Station Jacksonville, including electrical distribution, water production and distribution, waste water collection and treatment, steam production, and compressed air production.

Directs and monitors progress of supervisors, leads, and subcontractors in operations and maintenance of all utilities systems at Naval Air Station Jacksonville and Naval Station Mayport. Ensures program meets or exceeds contractual requirements.

Manages a group of over 30 direct reports.

Ensures compliance with all FDEP water and waste water permit requirements; develops courses of action to improve water quality.

Plans and directs project-wide utility operations and maintenance, including new construction/capital improvement projects and sub-contractor projects.

Coordinates all scheduled outages for RBOS-1 maintenance operations and NAVFAC-FEAD new construction operations.

Supervises all sub-contractor operations, ensures sub-contracted work meets contractual requirements.

Initiates response to emergency conditions, 24/7.

Works with Business Manager and Estimating team to ensure project cost estimates are submitted timely and accurately.

Ensures all contractually required deliverable reporting is submitted accurately and on-time.

Communicates regularly with Customer and Project Manager on status of overall project progress.

Reviews procedures, identifies needs for process improvement; develops and implements improvement plans.

Communicates routinely with Customer, responds to complaints in a timely manner. Continuously evaluates and adjusts priorities in an effort to achieve customer satisfaction.

Responsible for planning, submitting, executing, and adherence to approved annual operating budget within area of responsibility; to include proper allocation of resources and control of costs.

Represents the Company during collective bargaining and grievance procedures; works with HR team to quickly resolve any employee issues.

Administers disciplinary action when necessary.

Actively supports Corporate and Project Health, Safety, and Environmental programs. Ensures direct reports and subcontractors follow established work rules and safety policies.

Uses multiple business software applications.

Utilities Manager, Fluor Federal Solutions Oct. 2013-Aug.2014

Directed and monitored progress of first line supervisors, leads, and subcontractors in operations and maintenance of electric, water, waste-water, steam, and compressed air systems at Naval Air Station Jacksonville.

Managed a group of 18 direct reports.

Planned and coordinated all site utility operations and maintenance, including new construction projects.

Supervised all sub-contractor utilities maintenance operations.

Ensured compliance with all FDEP water and waste water requirements.

Communicated routinely with Customer, Site Manager, and Project Manager on system condition; Identified potential issues and recommended courses of action and cost projections to Customer.

Responded to emergencies and/or unscheduled outages 24/7.

Ensured all contractual requirements were performed to established standard and in compliance with NAVFAC regulations.

Estimated manpower requirements for multiple teams; interviewed, evaluated, and recommended qualified employees for employment.

Coordinated all scheduled outages for RBOS-1 maintenance operations and FEAD new construction operations.

Served as Administrator of Predictive Maintenance Program.

Coordinated permitting for all RBOS-1 underground excavation.

Investigated, verified, and resolved customer complaints.

Collected data and submitted all required reports.

Ensured direct reports and subcontractors followed established work rules and safety policies.

Used multiple business software applications

Coordinator, Utility Locate Services, JEA. 2006-2013

Supervised a group of 8 employees.

Managed daily workload and routed emergency requests; in an effort to minimize overtime.

Performed utility damage investigations and prepared detailed reports.

Planned and coordinated training for team members.

Assisted other departments in non-routine work requests.

Identified potential conflicts with JEA infrastructure and assisted in providing resolutions to minimize risk of damage (Both internally and externally).

Responded to and resolved customer complaints.

Initiated response to emergency situations (major electrical outages, water main breaks, etc.)

Trained team members on use of Ground Penetrating Radar.

Ensured erroneous conditions in the field were correctly identified, corrected, entered, and documented on GIS.

Field verified as-built construction drawings.

Used multiple software applications (Word, Outlook, Excel, Power Point, Maximo, etc.)

Ensured team members complied with all established work procedures and safety requirements.

Supervisor, Utiliquest/STS, LLC 1999-2006

Supervised a group of 8-10 damage prevention technicians for a utility service contractor

Served as a main point of contact for customers (Gulf Power, Baldwin EMC, AT&T, Mediacom, Mobile Gas, San Diego Gas and Electric, Pacific Bell).

Performed detailed utility damage investigations and reports, researched and provided necessary documentation to support claims collection efforts of customers.

Actively sought out new customers to expand regional operations.

Ensured all direct reports complied with all safety policies, work procedures, and training requirements.

Effectively managed overtime and overhead costs, including fleet, tools, equipment, and materials.

Assessed manpower requirements, interviewed and selected qualified candidates for employment.

Administered disciplinary action when required.

Performed routine performance evaluations of direct reports.

Light Infantry Squad Leader, U.S. Army 1994-1999

Responsible for the health welfare, safety, and training of an 8-10 man infantry squad.

Worked closely with superiors to develop objective requirements and courses of action. Evaluated manpower, equipment, and re-supply needs as necessary.

Planned and executed complex infantry operations.

Planned and safely executed complex training exercises.

Provided detailed reports and after action reviews to superiors.

Maintained accountability of all personnel and equipment.

Maintained integrity of the team in adverse conditions, established a strong, positive team environment.

Provided semi-annual performance evaluations of all subordinates.

Technical Proficiencies

MS Word, Excel, Power Point, Outlook, GoSync GIS Application, Maximo, Del-tek Time Management Software, Sharepoint, Oracle.

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